Anonymous
Assisted LivingFamily/friend
July 15, 2025
Caring facility
They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others
6300 Briarcrest Ave, Germantown, TN 38120

Anonymous
Child of resident/client
Caring facility
They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others
Read all reviewsHarborChase of Germantown
Enjoy unique, personalized care and big-city amenities at HarborChase of Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe. The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.
This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day ever.
HarborChase...
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersHarborChase of Germantown
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for HarborChase of Germantown
A Place for Mom has scored HarborChase of Germantown with 9.9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, HarborChase of Germantown has 30 reviews with an average "overall experience" of 4.7 out of 5.
Anonymous
Assisted LivingFamily/friend
July 15, 2025
They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others
Anonymous
Memory CareFamily/friend
July 15, 2025
Staff is friendly and listens to needs. Doesn't just say they will make adjustments, they have on most concerns. Yes, I would recommend this community to other families based on the experience so far.
Sara O
Memory CareFamily/friend
June 15, 2025
So many of the staff at Storypoint are vested in the residents with their hearts. The activities director brightens everyone’s day & he connects with each person. The policies relating to connection that they have in place in memory care are important. All of the staff are trained in working with dementia. The surroundings are warm and comfortable. We love the outdoor courtyards. I have been grateful for the care they have provided and how personally they relate with my husband. There are a lot of years of experience in the staff there. The food is varied and delicious.
Keri G
Assisted LivingFamily/friend
June 12, 2025
Moving our mother was one of the toughest decisions jobs we had to make. My mother recently moved into her new assisted living community at StoryPoint (Gtown) and the experience has been truly exceptional. From the moment we toured the facility with [name removed] and [name removed], the staff’s warmth and attentiveness made us feel welcomed and confident in our decision including meeting [name removed] and [name removed] who both excel in their jobs. The accommodations are beautiful—spacious, clean, and thoughtfully designed for comfort and safety. The care team is outstanding, ([names removed] and numerous others) providing personalized support with genuine compassion, ensuring my mother feels valued and at home. Daily activities, delicious meals (the team in the dining room from the chef to the servers feel like family) and a vibrant community atmosphere keep her engaged and happy. Shoutout to [name removed] who makes everyone feel loved/valued. I am beyond grateful for the peace of mind knowing she’s in such caring hands.
Keith
Assisted LivingFamily/friend
June 11, 2025
All in all, the service, care and facility are all very good. Just a couple of suggestions: When it comes to conversations about loved ones, with staff members, it would help to not speak as though they aren’t in the room. Include them in the plan and ask their preferences. They need respect, and when they are capable, to be included in the “why” around decisions regarding their care or policies or procedures, (we can still make the bigger decisions in their best interests). Conversely, when working directly with a loved one and they are afraid to ask for toilet paper or don’t have their dirty laundry ready, take a moment to help them. Be more direct….with respect.
Anne T
Assisted LivingFamily/friend
June 11, 2025
We are so thankful for Storypoint! Dad has been living at Storypoint for over two years, and the staff is top notch! All of the team members go out of their way to make him feel at home! I highly recommend Storypoint!
Doug G
Assisted LivingFamily/friend
June 10, 2025
The move for my mother in law has been the best thing that could have happened. As age has caught up fast, she has been in need of a little motivation and boy does she get it here! She participates in so many activities, things we didn’t even know she would be interested in and the socialization that comes w the activities has been more than medicinal-it’s been magical.
Ann B
Assisted LivingFamily/friend
June 10, 2025
With time to spare, I visit a friend who works at StoryPoint. The atmosphere was beautiful. Everything was nice, clean and neatly placed Even the pillows have been fluffed. I was greeted with a smile by the receptionist. While visiting my friend, I took notice of how the staff interacted with the Residents. I heard compliments & saw hugs giving. It warm my heart because I've worked with seniors before and haven't seen this in other facilities because it was a Saturday I got to play Bingo.
HB W
Assisted LivingFamily/friend
June 10, 2025
My siblings and I did much research and went to many places before we moved my Mom to Memphis. Story Point in East Memphis was the most impressive by far. My Mom has now been there for 1-1/2 years. She loves it, and we do too! The facility is beautiful and is kept spotless. The staff is the best I’ve seen anywhere, from administrators to the nursing, front desk, physical therapy, maintenance, dining and assistant/care staffing. The activities director is wonderful and keeps the residents motivated and having fun. My family could not give any higher praise to StoryPoint East Memphis. Wonderful place!!
Robert V
Assisted LivingResident/client
June 10, 2025
I'm been here for a couple of years and I'm so please with the facility and staff. A great place to live. There is always great entertainment outings and you can always meet new people. Our activity director is awesome please stop by anytime to meet him you are always welcome here.
Donna
Assisted LivingFamily/friend
April 4, 2025
A GREAT Activity Director [name removed]!!!! He is awesome!!! The food is subpar. Could be much better for how high the rent is! Very pretty building very inviting. My mom's room is very pretty how we set it up, think a few more square feet in den would have been better. I also like the wider halls because most folks have walkers or in wheelchairs.
Bruce B
Assisted LivingFamily/friend
December 10, 2024
Facility is 1st class; clean and safe. Food is very good, serve too much on each plate(a lot wasted). Management staff(office, nursing) is responsive to issues. [name removed] (activities director) is awesome!
Candra P
Assisted LivingResident/client
November 30, 2024
I love living here, It's well taken care of. The people that manage this place are always helpful polite and smiling. I'm very happy here!
Judy O
Assisted LivingResident/client
November 30, 2024
I love StoryPoint!!
Ninahoveless
Assisted LivingResident/client
November 30, 2024
I love StoryPoint because it is a wonderful place to live and the staff as kind and loving.
Peason C
Assisted LivingFamily/friend
November 30, 2024
We highly recommend Story Point! The staff nurse and caretakers are excellent! The building is beautiful. The activity director is the best and the food is very good. Knowing that our further is in such loving, supportive community brings us incredible comfort.
Walker W
Assisted LivingResident/client
November 30, 2024
I love the place because it has nice people clean and the staff are friendly and professional.
Marty D
Assisted LivingResident/client
November 30, 2024
I like the place because everyone is nice and helpful.
Anonymous
Assisted LivingFamily/friend
September 9, 2024
It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a screen door on it and she keeps her door open all the time.
Neil H
Assisted LivingFamily/friend
August 14, 2024
Great staff and amenities Quality facility Would highly recommend
HarborChase of Germantown
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.