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Trustwell at Shelby Gardens Place

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1535 Appling Care Lane, Cordova, TN 38016

For more information about senior living options:
(866) 374-4058
8.7
Review score
128 reviews
Add review
8.7
Review score
128 reviews
5 star
56%
4 star
23%
3 star
8%
2 star
5%
1 star
8%
See all reviews
8.4
Review score
263 reviews
10 facilities
Trustwell at Shelby Gardens Place
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Trustwell at Shelby Gardens Place
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Elizabeth W
-
Child of resident/client
5.0
Homie
My Dad has been living at Shelby Gardens for 8 months now. From the moment we entered the building it felt like home. Everyone was welcoming and friendly, the facility was decorated all nice and beautiful . The day we moved my dad and they were doing happy hour for Friday. They had a band

About the facility
Trustwell at Shelby Gardens Place

Located just a short drive from Memphis, Trustwell at Shelby Gardens Place, proudly offers a suite of assisted living services designed to make life easy, as well as exceptional memory care for those who need it. Their private apartments are easily accessible, offering an abundance of features that provide residents with modern conveniences and design details. Staff are there when you need them to provide services like housekeeping, laundry, and transportation to appointments. Whether you prefer to socialize by enjoying laughter and conversation in the community lounge or join a community club like Coffee Club or Card Player’s Club, residents have ample opportunity to engage with one another and form lasting friendships.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Senior living options offered

Assisted Living

Memory Care

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Amenities
at Trustwell at Shelby Gardens Place

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Special Dining Programs
  • Vegetarian
  • Room Service
  • Guest Meals
  • Meals Provided

Room Amenities

  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Garden View
  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Barber Shop
  • Computer or Media Center
  • Outside Patio
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Fitness Center
  • Game Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Men's Club
  • Bridge Club
  • BBQs or Picnics
  • Wii Bowling
  • Karaoke
  • Light Therapy Programs
  • Yoga / Chair Yoga
  • Art Classes
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Brain fitness / Dakim
  • Book Club
  • Gardening Club
  • Live Well Programs
  • Bible Study Group
  • Resident Band or Musicians
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Catholic Services
  • Cooking Classes
  • Dances
  • Happy Hour
  • Current Events Club
  • Day Trips and Outings
  • Holiday Parties
  • Choir / Singing Club
  • Community Service Organizations
  • Sensory-based Programs
  • Community Service Programs
  • Trivia Games
  • Christian Services
  • Birthday Parties
  • Stretching Classes
  • Cards / Pinochle Club
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Activities Off-site
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Cooking Club
  • Activities On-site

Compare

Trustwell at Shelby Gardens Place
Trustwell at Shelby Gardens Place

1535 Appling Care Lane, Cordova, TN 38016

Great Southern Senior Living
Great Southern Senior Living

1869 Pisgah Rd, Cordova, TN 38016

HarborChase of Germantown community exterior
HarborChase of Germantown

6300 Briarcrest Ave, Germantown, TN 38120

HarborChase of Cordova community exterior
HarborChase of Cordova

1600 Appling Rd, Cordova, TN 38016

8.7
Review score
128 reviews
8.7
Review score
128 reviews
5 star
56%
4 star
23%
3 star
8%
2 star
5%
1 star
8%
10
Review score
14 reviews
10
Review score
14 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
19 reviews
9.6
Review score
19 reviews
5 star
85%
4 star
5%
3 star
5%
2 star
0%
1 star
5%
9.5
Review score
50 reviews
9.5
Review score
50 reviews
5 star
76%
4 star
10%
3 star
2%
2 star
6%
1 star
6%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Trustwell at Shelby Gardens Place

8.7Review score128 reviews
8.7
Review score
128 reviews
5 star
56%
4 star
23%
3 star
8%
2 star
5%
1 star
8%
The Hamister Group, Inc
8.4
Review score263 reviews10 communities
Write a review
A Place for Mom has scored Trustwell at Shelby Gardens Place with 8.7 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, Trustwell at Shelby Gardens Place has 128 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
3.9
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Trustwell at Shelby Gardens Place with 8.7 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, Trustwell at Shelby Gardens Place has 128 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
The Hamister Group, Inc
8.4
Review score263 reviews10 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 128 reviews
Elizabeth W - Family/friend
Assisted Living
November 26, 2024
5.0
Homie
My Dad has been living at Shelby Gardens for 8 months now. From the moment we entered the building it felt like home. Everyone was welcoming and friendly, the facility was decorated all nice and beautiful . The day we moved my dad and they were doing happy hour for Friday. They had a band set up. Everyone was out and was enjoying themselves and dancing to the music. It was just like home for my dad and he was welcomed with open arms not only from the staff, but also the residence. I must say that I did make the best decision with moving my dad to Shelby Gardens. It has been a rough road with tries to find a place for him and I’m just so thankful that we decide to make Shelby Gardens his home away from home. I couldn’t be more grateful for the staff for them being so loving and caring to the residence that are there. Thank you Shelby Gardens!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Janet B - Industry reviewer
Assisted Living
October 30, 2024
5.0
Excellent staff and accommodations
Visited today was 100% satisfied with the facility but the staff are what makes this facility outstanding. The entire staff were accommodating and took the time to answer all questions without hesitation. They are focused on the quality of care the residents receive and strive to individualize the care to meet the ever changing needs of their residents. I would definitely recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Leslie I - Resident/client
Assisted Living
October 15, 2024
4.0
Nice place
Staff is friendly and helpful. I would like more outings like to lunch, Target, Walmart, etc. We used to have more but I think it’s hard to find a driver for the bus. It would be nice to have more options for lunch and dinner so that lower carb food can be selected. Overall, my experience has been positive. I like the small size so that it’s easy to get to know the other residents.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Patricia A - Resident/client
Assisted Living
October 15, 2024
5.0
Shelby Gardens
I love Shelby Gardens it's clean, good food and activities. My caregivers are great they make sure i have what i have everything i need. My room is spacious and cozy. The office staff is so nice, especially that lady sitting at the desk who smiles all the time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
William M - Resident/client
Assisted Living
October 15, 2024
5.0
Shelby Gardens
I’ve been here almost 8 months in it’s been great! I love the staff, food, residents and the facility. It’s nice and clean the activities are fun and relaxing. We have community outings and the food service is excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rochelle Humphreys - Resident/client
Assisted Living
October 15, 2024
5.0
My Home
I've been here about 3 years In it's a wonderful place. My care givers are so nice in sweet to me In the other residents. The food is great! We have many activities and outings. They very understand and patient we us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jason S - Industry reviewer
Assisted Living
October 14, 2024
5.0
Outstanding place
Shelby Gardens Place Is a wonderful place to be. I’ve seen firsthand how well the staff take care of the residents under their care. The administrative team is very supportive and responsive to any needs. The nursing staff is genuinely interested in making sure every resident has what they need at all times. This is definitely a facility I would recommend for anyone looking for an affordable option for their loved one who needs an additional level of care. I highly recommend Shelby Gardens Place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S M - Family/friend
Memory Care
August 19, 2024
5.0
Great place
We recently moved my mom in Shelby Gardens. So far our experience has been one of the best. [name removed] was very informative, [name removed] is extremely knowledgeable and [name removed] is just a delight to be around. Our family love our decision to place our mom here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Donna Dobro - Family/friend
Memory Care
August 19, 2024
5.0
Sweet people
Momma has been SGP[date removed] ...staff is so sweet and issues are always addressed in a timely manner. Momma will be 90 yoa Friday...what a blessing! Great administration and supportive staff. So glad Momma's church is allowed to visit and give Sunday services.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Kenneth H - Family/friend
Assisted Living
August 14, 2024
5.0
My Family Members’ Care
I really appreciate the professionalism of the staff at Shelby Gardens Place. The nurses, the cleaning crew, the front desk, the maintenance crew and management all treat my brother with respect and kindness. This means a great deal to me and my family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Melanie - Family/friend
Assisted Living
July 23, 2024
1.0
Verified Review
Review for Shelby Garden Place
Very dirty in the memory care part. My mom broke her hip really badly there and went downhill after that. But we moved her out of there as soon as she went to the hospital. Think she slipped on a rug in the bathroom that was not hers and should have never been there. I would say never put anyone in the memory care part. Other part might be ok.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Lisa - Family/friend
Memory Care
May 30, 2024
1.0
Verified Review
Our Experience
I hate to bash Trustwell at Shelby Gardens Place, but most of the staff is incompetent (few good). The food was sub par, but the worst is that my mom ended up in the ER because they constantly let her fall by forcing her to get up. She died a month later and no one seemed to understand that she just wanted to lay in the bed.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Mike - Family/friend
Memory Care
May 23, 2024
1.0
Verified Review
Would not recommend
Unable to judge the meals and dining as well as the activities. My wife got a terrible black eye while there, they said she tripped, I know that she didn't because it was only her eye. If I could prove it I would sue and have you shut down. I feel sure there were no cameras , I'm still considering legal action.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
May 7, 2024
5.0
Verified Review
Recommended
My loved one is currently a resident at Trustwell at Shelby Gardens Place and the experience has been mostly great so far. They take great care of my loved one and we love the facility so far. This is a true "Assisted Living" facility, plus very kind and attentive staff and caregivers. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Glenda - Family/friend
Assisted Living
April 4, 2024
5.0
Verified Review
Review for Trustwell at Shelby Gardens Place
When a 96-year-old has Alzheimer's, is getting weaker quickly, and is fussy about lots of things, no one will be able to create a perfect environment in the mind of that client. We family members have asked for several changes over the last year and Shelby Gardens personnel have done their best to comply. We believe the community is not perfect, but, if our mom were in one of our homes again, things wouldn't be perfect, either. Shelby Gardens personnel, from caregivers to nurses to office personnel, work together to create the best possible conditions, activities, meals, and positive atmosphere. We work with them to fill in gaps (like specific kinds of treats, paper products for our mom, and specific things ordered by her doctor. We know these things are being used. We know our mom is getting showers. We know that her meals include lots of vegetables. We know because we are there often and we check everything.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 27, 2024
4.0
Verified Review
Sub-par Facility
No communication if you use their physician, they don't tell us anything. Rooms are not kept very clean. Clothes don't all come back from laundry. They are forced to sit in front lobby. On the lower end of recommendations, we are looking for a new place.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
2
Augustine - Family/friend
Assisted Living
November 29, 2023
5.0
Verified Review
Review for Trustwell at Shelby Gardens Place
Excellent services. Caring staff. Friendly environment. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 21, 2023
4.0
Verified Review
our families experience
There are ones who have been very helpful and kind to help. my husband requires help with a lot and he is not easy to deal with all the time. i really appreciate those people.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 15, 2023
3.0
Verified Review
Review for Shelby Gardens Place
They worked with us on their pricing. She's only been there since August and they just changed owners. So far we have been pleased with her care.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
October 19, 2023
4.0
Verified Review
Our Experience
My loved one is currently a resident at Shelby Gardens Place and overall things have been very good for her at this facility. The people are very nice and I feel like my loved one gets good care. I am not sure that they help her in the evenings as much as I might like, but I don't worry about her. I think it is a bit expensive for the services that she gets. But she is comfortable there, and I do not plan to move her.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Viewing 1-20 out of 128 reviews

Neighborhoods
around Trustwell at Shelby Gardens Place

See what the neighborhood has to offer and what’s nearby:
Trustwell at Shelby Gardens Place in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Trustwell at Shelby Gardens Place

Trustwell at Shelby Gardens Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Trustwell at Shelby Gardens Place 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 881-1443 to reach a resident at Trustwell at Shelby Gardens Place.

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1 star
17%

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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