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Harbor House

150 South Street, Oyster Bay, NY 11771

For more information about senior living options:
(866) 374-4058
10 reviews
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3.7
Review score
100 reviews
23 facilities
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Harbor House
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Joe

Child of resident/client

4.0 out of 5 stars

They Take Good Care of Your Mom

Harbor House has been a good experience, and they are taking good care of my loved one. [name removed] is wonderful to work with and keeps in communication with the family about our loved one and provides updates. The staff is able to accommodate assistance for my loved one with daily living activities. My loved one is eating the food provided and this is impressive as they didn't eat for want to eat for a of couple years.

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Harbor House

Harbor House was one of the first residential communities in New York dedicated to patients with Alzheimer’s disease and memory impairments. Our community was designed to specifically accommodate the various and unique needs of every resident. Accommodations are made according to social and cognitive needs, with professional and compassionate nursing teams, medical techs, and aides available to help ensure optimal health and wellness of everyone in our community. Our mission is to provide comprehensive, compassionate and dignified care to all of our residents.

Community Amenities

We offer extensive amenities and services to complement the lifestyles of each resident at Harbor House. Whether it be delighting in family-style dining in our elegant dining room, basking in the sun on one of our sun porches, or getting a haircut at our beauty and barbershop, we provide a variety of services under one roof to maintain everyday convenience. A wholesome community not only provides all the basic necessities for comfortable living, but desirable programs that enliven all. So, we also offer social programs and an activities schedule.

Our professional healthcare team specializes in caring for residents with Alzheimer’s and other forms of dementia. We develop personalized plans to assess the best approach to care for...

Senior living options offered

  • Memory Care


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Reviews

for Harbor House

20 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.6
Friendliness
4.5
Care Services
4.1
Staff
4.3
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Harbor House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Harbor House has 20 reviews with an average "overall experience" of 4 out of 5.

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1-20 of 20 reviews

Last Updated: 8/22/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 22, 2022

3.0 out of 5 stars
Verified Review

We had several delays in the initial process to get her in. Several tests, medical assessment forms and much more. That was a bit frustrating but we got through it. The people, staff, caregivers were all very friendly and helpful there. My mother would need to have someone to help push her into those activities and such but when she did she enjoyed them. Especially Exercise.

Anonymous

Memory Care

Family/friend

August 22, 2022

3.0 out of 5 stars
Verified Review

We had several delays in the initial process to get her in. Several tests, medical assessment forms and much more. That was a bit frustrating but we got through it. The people, staff, caregivers were all very friendly and helpful there. My mother would need to have someone to help push her into those activities and such but when she did she enjoyed them. Especially Exercise.

anonymous

Memory Care

Family/friend

July 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 star review

anonymous

Memory Care

Family/friend

July 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 star review

F M

Memory Care

Family/friend

June 20, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Needs Improvement

My loved one usually eats the soup as they don't care for the food as it can be cold by the time the aides feed the residents that needs this first. Some of the aides aren't as kind as they could be to the residents. The community isn't changing my loved one's clothes as often as they could be. Ideally they would be changing the residents once a day for the clothing, and this isn't happening.

F M

Memory Care

Family/friend

June 20, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Needs Improvement

My loved one usually eats the soup as they don't care for the food as it can be cold by the time the aides feed the residents that needs this first. Some of the aides aren't as kind as they could be to the residents. The community isn't changing my loved one's clothes as often as they could be. Ideally they would be changing the residents once a day for the clothing, and this isn't happening.

Joe

Memory Care

Family/friend

March 23, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

They Take Good Care of Your Mom

Harbor House has been a good experience, and they are taking good care of my loved one. [name removed] is wonderful to work with and keeps in communication with the family about our loved one and provides updates. The staff is able to accommodate assistance for my loved one with daily living activities. My loved one is eating the food provided and this is impressive as they didn't eat for want to eat for a of couple years.

Joe

Memory Care

Family/friend

March 23, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

They Take Good Care of Your Mom

Harbor House has been a good experience, and they are taking good care of my loved one. [name removed] is wonderful to work with and keeps in communication with the family about our loved one and provides updates. The staff is able to accommodate assistance for my loved one with daily living activities. My loved one is eating the food provided and this is impressive as they didn't eat for want to eat for a of couple years.

Randy H

Memory Care

Family/friend

October 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

If You Want Your Loved One to Have Personal Care, That's Who Harbor House Is

The staff has been excellent. They take my loved one down to meals to make sure they eat. This has been an excellent experience for us and my loved one. The staff are always willing to talk to me if I have any questions or concerns I have. There is a hair salon on site.

Randy H

Memory Care

Family/friend

October 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

If You Want Your Loved One to Have Personal Care, That's Who Harbor House Is

The staff has been excellent. They take my loved one down to meals to make sure they eat. This has been an excellent experience for us and my loved one. The staff are always willing to talk to me if I have any questions or concerns I have. There is a hair salon on site.

Tracy

Memory Care

Family/friend

May 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

You Couldn't Do Better than Harbor House

It is a warm caring place. It is worth considering for your loved one. Their willingness to communicate with the family stands out to me. My loved one likes to be busy with the lovely activities; I just wish there were more for them to do,

Tracy

Memory Care

Family/friend

May 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

You Couldn't Do Better than Harbor House

It is a warm caring place. It is worth considering for your loved one. Their willingness to communicate with the family stands out to me. My loved one likes to be busy with the lovely activities; I just wish there were more for them to do,

K. M.

Memory Care

Family/friend

May 12, 2021

3.0 out of 5 stars
Verified Review
Friendliness
4.0

Disappointment

It has been hard due to us now getting to interact with all the staff. I would suggest you look at another community. I believe we were sold a bill of goods. I've not been seeing activities being available for the residents. The community isn't doing another to stimulate the minds of the residents, when I am there.

K. M.

Memory Care

Family/friend

May 12, 2021

3.0 out of 5 stars
Verified Review
Friendliness
4.0

Disappointment

It has been hard due to us now getting to interact with all the staff. I would suggest you look at another community. I believe we were sold a bill of goods. I've not been seeing activities being available for the residents. The community isn't doing another to stimulate the minds of the residents, when I am there.

David S

Memory Care

Family/friend

May 7, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

Our family has had an amazing experience so far, we came from a really bad experience and Harbor House has been amazing from top to bottom. They are angles the way they care for our loved one and they way to handle our family. The accessibility is great, she is getting the best care possible. We love how it is a family own and operated place, it has just been a wonderful experience.

David S

Memory Care

Family/friend

May 7, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

Our family has had an amazing experience so far, we came from a really bad experience and Harbor House has been amazing from top to bottom. They are angles the way they care for our loved one and they way to handle our family. The accessibility is great, she is getting the best care possible. We love how it is a family own and operated place, it has just been a wonderful experience.

anonymous

Memory Care

Family/friend

April 1, 2021

5.0 out of 5 stars
Verified Review

Great Focus on Memory Care

I have found it to be positive. I think that their expertise with memory care is an asset, because that's the only thing they attend to here- there aren't other types of care, like assisted living for instance. So they really understand the challenges. I feel the staff has does the best they can during Covid. Sometimes there's a disconnect in communication, but they're very receptive when I do call and ask questions, and when I'm addressing any concerns. My only feeling is I wish they were more proactive in reaching out to the families to give more feedback on how things are going, just because of the situation right now.

anonymous

Memory Care

Family/friend

April 1, 2021

5.0 out of 5 stars
Verified Review

Great Focus on Memory Care

I have found it to be positive. I think that their expertise with memory care is an asset, because that's the only thing they attend to here- there aren't other types of care, like assisted living for instance. So they really understand the challenges. I feel the staff has does the best they can during Covid. Sometimes there's a disconnect in communication, but they're very receptive when I do call and ask questions, and when I'm addressing any concerns. My only feeling is I wish they were more proactive in reaching out to the families to give more feedback on how things are going, just because of the situation right now.

Robert Guida

Memory Care

Family/friend

January 15, 2021

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Very disappointed

My mother was living at Harbor House from the beginning of 2020 until her death in late April of that year. Unfortunately, because of COVID we were unable to see her the last month of her life, though we did call frequently. To this day, getting information about the last days of her life has been non-existent. Though we contacted the head nurse, the private nurse we had for her last weeks and the head administrator, all we got was a letter of sympathy. I know that they were in the midst of the Covid pandemic when she passed, but their callousness and insensitivity was mind boggling. Let's face it, my mom was in the memory care unit and while the head nurse was nice, the help was mostly abysmal. I cannot, in good faith, recommend this facility, though my experience is that most MC facilities are basically the same. It is heartbreaking.

Robert Guida

Memory Care

Family/friend

January 15, 2021

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Very disappointed

My mother was living at Harbor House from the beginning of 2020 until her death in late April of that year. Unfortunately, because of COVID we were unable to see her the last month of her life, though we did call frequently. To this day, getting information about the last days of her life has been non-existent. Though we contacted the head nurse, the private nurse we had for her last weeks and the head administrator, all we got was a letter of sympathy. I know that they were in the midst of the Covid pandemic when she passed, but their callousness and insensitivity was mind boggling. Let's face it, my mom was in the memory care unit and while the head nurse was nice, the help was mostly abysmal. I cannot, in good faith, recommend this facility, though my experience is that most MC facilities are basically the same. It is heartbreaking.

Harbor House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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