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Harmony at West Ashley

1925 Essex Farms Dr, Charleston, SC 29414

For pricing & availability:
(866) 374-4058
8.5
Review score
49 reviews
Add review
8.5
Review score
49 reviews
  • 5 star
    37%
  • 4 star
    33%
  • 3 star
    6%
  • 2 star
    12%
  • 1 star
    12%
See all reviews
8.5
Review score
1818 reviews
46 facilities
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Harmony at West Ashley
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Harmony at West Ashley community exterior
11 photos22 floor plans
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Harmony at West Ashley

I'm very satisfied with Harmony At West Ashley . I believe they're taking good care of my wife. I'm sure I have no complaints.

Read all reviews

Harmony at West Ashley

Hidden away in the scenic bliss of Charleston, South Carolina, Harmony at West Ashley offers a team with years of combined experience in senior care, providing the area with exceptional independent living, assisted living, and memory care and always making sure no detail goes overlooked. Personalized care, quiet and clean living arrangements, open and elegant common areas, and a wealth of amenities and activities are just a few reasons so many seniors already call this community home. With everything you’ll need under one roof, senior living is easy at Harmony at West Ashley.

Community Amenities and Services

Community team members go above and beyond to provide various types of therapy, personal services, and other skilled health care services on site, including medication management, diabetic and incontinence care, and a specialized memory care program. Residents can also anticipate routine housekeeping and laundry services, drycleaning, transportation, and on-site beautician services!

Pull up a chair and have a seat at the table. The community’s top-notch dining program features hearty, delicious meals offered alongside nutritious daily snacks. Stay active at the community fitness center and putting green, connect with your creative side in the arts and crafts center, or enjoy your days relaxed in the fireside living...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Harmony at West Ashley

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Harmony at West Ashley

8.5 out of 10
Review Score49 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.4
Friendliness
4.4
Care Services
3.7
Staff
4.2
Meals & Dining
3.7
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Harmony at West Ashley with 8.5 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Harmony at West Ashley has 49 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 10/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 27, 2025

1.0 out of 5 stars
Verified Review

Definitely do no recommend!

Mom moved into independent living and loved her apt. Cleaning was not done on a regular basis like they said it would be. That we could live with, but she moved to asst living down the hall in July after a fall and 100 days of rehab. The directors of Harmony assessed her as needing top level care because she had a broken pelvic bone (after rehab) and in a wheelchair until it healed. The care was unacceptable almost nonexistent. They had two girls per shift for over 25 people. After 3 weeks without giving her a shower in the shower, along with a long list of complaints, we decided to move her to a private, smaller place near our home where the care is much better. She loves this small place and often says the people at Harmony left her in her dark studio room most of the day. I went daily and many times found her sitting in the room with no hearing aids in, no partials in her mouth and blinds closed, lights off. When I complained I was told they were in transition stage. When I gave notice, they lied about giving her showers. My mom has all her mental faculties and she told me what happened. I don't recommend Harmony. I was warned about it from my neighbor whose mother was in their memory care. She too was not cared for.

Anonymous

Memory Care

Family/friend

October 23, 2025

5.0 out of 5 stars
Verified Review

Harmony at West Ashley

I'm very satisfied with Harmony At West Ashley . I believe they're taking good care of my wife. I'm sure I have no complaints.

Anonymous

Assisted Living

Family/friend

October 20, 2025

5.0 out of 5 stars
Verified Review

Help Needed ASAP

Working with [name removed] was a pleasure; she is very knowledgeable and committed to working to find the solution. [name removed] in Memory Care continues to work with us to make the transition easy for the resident and our family. Kudos to Harmony at West Ashley!

Anonymous

Assisted Living

Family/friend

September 24, 2025

1.0 out of 5 stars
Verified Review

Review for Harmony at West Ashley

They were the worst! Other families should avoid it, at all costs.

Anonymous

Assisted Living

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Find Harmony at Harmony!

Quiet neighborhood, great staff, very friendly,[name removed], director, ,[name removed], Nurse prac , and ,[name removed], Marketing, are all wonderful at their jobs!

Anonymous

Assisted Living

Family/friend

August 14, 2025

4.0 out of 5 stars
Verified Review

Review for Harmony at West Ashley

Nice place. Lots of activities. Problems with repairs in a timely manner. People are helpful and pleasant. Management is good and replies to complaints in timely manner.

Anonymous

Assisted Living

Family/friend

June 13, 2025

5.0 out of 5 stars
Verified Review

Review for Harmony at West Ashley

Harmony has been very accommodating but it's difficult for me to give accurate feedback based on her report. Overall their communication with family and dealing with her specific situation would be rated a 5.

Tony

Assisted Living

Family/friend

June 11, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

The onboarding process was very efficient. Everyone is very friendly.

The only thing that has not met our expectations is the response from the staff when my mother hits her request for service button around her neck or in her room to have someone come to her room. The staff is supposed to be there working 7 minutes but they are not consistently meeting that timeframe and often it takes 30 minutes or longer for someone to come to her room. This needs improved.

Anonymous

Assisted Living

Resident/client

May 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Meets my present needs and I am comfortable here

I am in Independent Living and have found that the facilities at Harmony meet my needs presently, with Assisted Living and Memory Care facilities also available if needed. Three meals a day are provided in the central dining area, as well as a full kitchen in individual apartments for use if desired. Laundry appliances are also provided in IL apartments for resident's use. Light housekeeping is provided, and free transportation can be arranged and provided for appointments and/or shopping and outings. Some activities are run by residents, and some by staff. Socializing in common areas is encouraged by staff, and special events are arranged and publicized. In-house PT, OT and ST can be scheduled and billed to individual's insurance. This is one of the newer facilities West Ashley and it is modern, well maintained and kept up, with a "family" feel.

Anonymous

Assisted Living

Family/friend

March 10, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Great potential

Most of leadership staff was brand new during our time there. I think Harmony has the potential for great care. I'd suggest having a clear idea of your/the resident's needs and following up closely for the first month to ensure needs are being communicated between staff and followed through with. But I think new staff was actively in the process of improving care so I'm hopeful it will be more positive for future residents.

Anonymous

Independent Living

Family/friend

February 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Welcoming Environment

Overall a good experience. Unfortunately one big item we were initially told does not apply.... the plan purchased includes 30 meals that could be used however. Maybe one day lunch and dinner or no meal. In actuality it's just one meal a day. Use or lose. That was disappointing. We all know there are days you could be away from home the whole day. But over all we feel comfortable where our mother is!

Marti K

Assisted Living

Family/friend

February 20, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Very responsive staff

They have to responsive to questions about billing, medical, and food concerns. [name removed] is in a studio but that's the size he was looking for. Amenities are ok. He wanted a pool table and they have one.

Katy K

Independent Living

Resident/client

January 9, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very Good fit.

My loved one loves it there. The staff are super friendly. He loves his apartment and the amenities. He loves the food and being able to socialize with others. The residents appear to enjoy it also which is nice.

Anonymous

Assisted Living

Family/friend

December 13, 2024

2.0 out of 5 stars
Verified Review

Hoping for positive changes

We have been very unhappy with The Harmony. They just got a new administrator so we hope to see some positive changes.

Anonymous

Assisted Living

Family/friend

October 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Review for Harmony at West Ashley

My mom liked that independent living residents, were in the same community with assisted-living. I would absolutely not recommend. They are short-staffed, don't respond timely or at all to phone calls and or emails, do not provide what I consider to be appropriate care for the assisted-living residence.

Anonymous

Assisted Living

Family/friend

September 10, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Harmony at West Ashley

It's crazy and disrespectful. My family member does not get consistent care of showering and bed changing or laundry.

Anonymous

Assisted Living

Family/friend

September 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family would recommend Harmony for anyone requiring short term or long term care.

My daughter's experience was not typical because of her age (56 vs much older residents) and she left after only about 6 months. She was there for health recovery and we thought your care was very good including managing medications. After her health improved she left for a more traditional neighborhood. I would recommend Harmony to anyone requiring assisted living. Our family would recommend Harmony for anyone requiring short term or long term care. We found Excellent amenities and knowledgeable and caring staff.

Anonymous

Memory Care

Family/friend

July 15, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Harmony at West Ashley review

Overall experience - I would not recommend the place they are understaffed I called there one time and was talking to my mother well she had called me either I called her she was on the floor could not get them to go into the room to get her up I drove from John's Island over to Harmony I have nothing nice to say about that place mom didn't have hot water the entire time she was there only barely warm they're so understaffed to where they can't give all their patients the assistant but you have the place wants to go up in different levels I hate that place

Anonymous

Assisted Living

Family/friend

April 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Overall satisfied

We chose Harmony at West Ashely because it is a larger and newer facility. I thought that would lead to more opportunities for mom There's been more turn-over in staff than I would have liked.

Anonymous

Assisted Living

Family/friend

March 28, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Review for Harmony at West Ashley

The staff is great, although understaffed. There's quite a bit to be concerned with regarding the operations side of the organization

Harmony at West Ashley

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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