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The Palms of Mt. Pleasant

937 Bowman Road, Mount Pleasant, SC 29464

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(866) 374-4058
7.9
Review score
69 reviews
Add review
7.9
Review score
69 reviews
  • 5 star
    44%
  • 4 star
    28%
  • 3 star
    9%
  • 2 star
    3%
  • 1 star
    16%
See all reviews
9.2
Review score
5169 reviews
142 facilities
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The Palms of Mt. Pleasant
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The Palms of Mt. Pleasant
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Anonymous

Child of resident/client

4.0 out of 5 stars

The Palms of Mt. Pleasant

The facility is old and in the process of going through updates. It is also changing hands effective today and a new management company is taking over.

Read all reviews

The Palms of Mt. Pleasant

Find great independent living, assisted living, memory care, rehabilitation, and respite care in Palms of Mount Pleasant’s charmingly southern community. The community’s campus, managed by Five Star Senior Living, creates a laid-back sanctuary under the shade of mature trees in a suburban locale of Mount Pleasant, South Carolina.

Community Amenities and Services

With Palms of Mount Pleasant’s number of on-site medical professionals and around-the-clock care, access to personalized care is never in question. On-site staff can provide a range of health services, including assistance with activities of daily living (ADLs), medication management, diabetic care, and individualized memory care for residents with Alzheimer’s disease or other dementias.

In the dining, you’ll find restaurant-style experiences with an elegant atmosphere and chef-inspired menu options. Housekeeping and laundry services can also be provided to offer a stress-free retirement experience.

Float in the indoor swimming pool, tend plants at raised garden beds, or partake in a fun activity. Wine tastings, live entertainment, and various classes create an enriching environment suited for a variety of interests.

Living Arrangements

Palms of Mount Pleasant offers multiple floor plans for studio, one-bedroom, and two-bedroom apartments to fit a range of space and style preferences. Each unit can come with wheelchair-accessible features and kitchenettes or full kitchens.

State...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Palms of Mt. Pleasant

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Palms of Mt. Pleasant

7.9 out of 10
Review Score69 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.7
Friendliness
4.1
Care Services
4.0
Staff
3.6
Meals & Dining
3.6
Activities
4.1
Value for Cost
3.7

A Place for Mom has scored The Palms of Mt. Pleasant with 7.9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Palms of Mt. Pleasant has 69 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 69 reviews

Last Updated: 10/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 3, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

The Palms of Mt. Pleasant

The facility is old and in the process of going through updates. It is also changing hands effective today and a new management company is taking over.

Anonymous

Independent Living

Family/friend

September 11, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

The Palms of Mt. Pleasant

My mother is not happy with the meals. Over all they are not very attentive here. Maintenance does seem to be pretty responsive. She does like bingo and her apartment is nice enough except there's no hot water in the kitchen. The cable reception is also an issue. I would probably recommend for price and location.

Doyle

Independent Living

Resident/client

August 25, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Would not recommend.

Could not eat in facility because of my wife's food allergies. Cleaners were not regular and cleaning was thorough. Trash was not removed from outside bins on a regular basis. We did not see a healthcare person during the time we were there. We left because we were not getting value for money. I do not recommend this facility to anyone.

Erica M

Assisted Living

Resident/client

August 23, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

NO THANK YOU

A big NO for this place. Gross in any way they try to spin it. It smells and the staff in no way understands how to care for or support at risk residents. They do not have enough staff to meet minimum requirements by the state. No thank you.

Anonymous

Assisted Living

Family/friend

July 30, 2025

3.0 out of 5 stars
Verified Review

Needs improvement

3. And that is because my husband was in the memory care unit . Very other the food was not warm when served. And several things were in need of repair. When I would go over to visit which was often. The help staff (tech). Was stretched out on the couch covered with blanket taking a nap! I did feel he was cared for there. And most of the staff I liked and trusted. And they contacted me if needed. But some of the staff I was not crazy about. But I was there several nights a week and every weekend. I think that has a large part on how your loved one would be cared for.

Anonymous

Assisted Living

Family/friend

June 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Would not recommend

If I didn't go there as often as I did, 5 days. He would not be taken care of. When I was unable to go because of surgery and 12 day hospital stay and recovery, that was five weeks. I know he was not cared for. When I saw him, he was half shaved and had half Santa Claus beard. He had not showered or brushed his teeth. There was empty food containers, and empty plastic and medicine cups. The trash was overflowing. His laundry was done and folded however, he has continued to receive other residence bedding. The facility is worn down, the staff is limited due to high turnover. They do not tend to my husband at all. Because of the location is the only reason he is there. it is not worth the money. Unless you just want to drop off a loved one and not go, your loved one will be not taken care of other than to giving a Styrofoam box for breakfast lunch and dinner. It is not recommended if your spouse is used to care, attention to hygiene and cleanliness of the room, including the bathroom. The staff is nice to me only because I am now there again. I have to ask for his bed to be made, I have notes all over the room, saying the days of the week to shave. shower. And brush his teeth daily. None of those were done when I was not able to go there. I would not recommend this facility to anyone unless they just want to drop off their spouse and walk away. It's a lot of money to pay for no assistance. I am very disappointed. They threw away his mattress and a pair of tennis shoes on [name removed], I believe because he had a bowel movement accident. His mattress had a plastic zip lining to protect the mattress itself yet they threw the entire thing out, and I had to order a new mattress for my husband. They put him on a foam mattress so when he had peed, it went right through the thumb onto the floor. I asked the floor to be clean because it has pee on it and I was told that staff doesn't do that. Only housekeeping and housekeeping was gone for the day. I had to go home and get cleaning supplies. I bought an extra plastic cover for that phone because it was soaked in urine until his new mattress arrived. The new mattress arrived [date removed]. The staff did not put it on his bed until [date removed] The mattress was put on his bed only because I called daily repeatedly to make sure the staff put the new mattress on as I was unable to go see him or I was definitely unable to lift anything over 10 pounds. I would not recommend this facility to anyone Unless they just want to drop their spouse off and walk away. Their spouse will not receive the kind of care that they are accustomed to nor the living area. I am paying a lot of money for them to care for my husband, and I'm the one still taking care of my husband, when I should be recovering. I have another surgery coming up in [date removed] will be gone for a week or two, and I'm not sure again what to expect when I go back and see him. I would not recommend the Palms.

Pernell W

Independent Living

Toured community

June 22, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Dumping Property

The sales person let it slip on the phone that the company is trying to sell/dump this property (her words). The building is collapsing with the poor infrastructure in place and they refuse to invest the money needed to renovate and correct. She told us the kitchen has been closed for over 3 years and can’t pass inspections with the state or town governments. It smells so bad on the inside, the carpet is gross and the wallpaper is falling off the walls. This is a very sketchy place.

Jane

Assisted Living

Toured community

June 17, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Decrepit at Best

From the minute you meet the salesperson, you know you are being lied to. She tried to make me not believe what I was seeing. The place has a decrepit interior and exterior stuck in the late 1970’s or early 1980’s. It smells of urine and wet dog on the inside. The director looked like she hates herself and everything about her place of employment. We were told the AC was being worked on and it had to be around 80 degrees on the inside. We later learned after the tour that they struggle with bed bugs and no functioning dining room and most rooms have no working AC. Did I mention the residents looked like prisoners longing to be be set free?

Anonymous

Independent Living

Family/friend

June 13, 2025

2.0 out of 5 stars
Verified Review

Food needs improvement

The a/c and heat were out more then they were working. The food wasn't edible. The staff was good from what I heard, but that's the only good thing I can say.

Anonymous

Independent Living

Family/friend

May 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Overall would recommend

The Palms has had some bad luck in the last year with kitchen renovations, the HVAC on the blink and now bedbug issue. All of which they have been dealing with but it's not always in their hands if they can't get parts or workers don't show up. So, while things aren't always ideal, I still think they are a good place, my mom is happy there and I would definitely recommend it.

Anonymous

Independent Living

Family/friend

April 30, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

The Palms at Mt. Pleaasnt

What the community could improve on would be all of the above - overall experience, the cleanliness, friendliness, quality of care services, the staff, meals and dining, activities and value for cost.

Barbara W

Assisted Living

Family/friend

April 7, 2025

1.0 out of 5 stars
Cleanliness
1.0
Care Services
2.0
Staff
1.0
Meals & Dining
2.0

Extremely short staffed! Only two housekeepers for the whole facility!!!

While visiting my friend at the Palms assisted living today, I found the toilet was clogged, the room was dirty with items all over the floor that my friend cannot lean over to pick up. I was told that the rooms may get cleaned once a week if that. They never came to unclog the toilet so I plunged it myself. There is not enough staff to adequately care for the residence and assisted living.

Anonymous

Assisted Living

Family/friend

March 18, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for The Palms of Mt. Pleasant

I can say they suck. Not worth the money. Building needs upgrades updating. Food sucks. pt. sucks. I would not recommend it. I would not recommend the palms to anyone no I didn't get any questions, but I'm just letting you know it was not a great experience.

Concerned

Independent Living

Resident/client

February 7, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Unacceptable

Day 46 with no heat or air conditioning. Completely unacceptable. The staff have no answers or updates for the residents or concerned family members. Over 2 years with no operational kitchen to properly provide meals for residents.

Nathan S

Independent Living

Toured community

December 31, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Filthy Community

I toured for my mother and was very disappointed in the presentation. I was told this a top notch community for Charleston. The community is depressing and the overall atmosphere is one of filthiness and being past its prime. It is obvious it hasn’t been updated in years. The tour was presented as though me and my family were blind and unable to see what was right in front of us. It was actually insulting in the way the sales person believed we were buying what she was attempting to shove down our throat.

Glenn G

Independent Living

Toured community

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Happy vibes

I was very impressed with my tour, because all the residents seemed friendly and said how they like it. Many of the residents have lived there for several years and said it was a great place to live. I fell in love with it as soon as walked in the door. It had a warm feeling of home with happy vibes to me. Even though it is an older building, it was very clean. [name removed] helped me with information about Aid & Attendance and a realtor. I look forward to becoming a resident in the near future.

Maxwell M

Independent Living

Resident/client

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Christmas Formal Dinner Party

I have been quite remiss in not letting you know how much I enjoyed our holiday dinner last Friday. From the beginning when [name removed] was there as mâitre d' to show us to our tables to the end with that decadently rich chocolate cake, everything was splendid. The food was exceptional, particularly when we realize the handicap that your staff was under, having to prepare it in another building and then bring it over. Of course, the wine with dinner was enjoyed by many. Please pass on to all your staff involved with this meal my thanks and my compliments for a job well done!

Anonymous

Independent Living

Toured community

December 20, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Horrible

Visit this place unannounced before giving them any money. The materials and brochures are completely false and misleading. For example, they market an indoor pool and it looks like it hasn’t been cleaned since 1988 and belongs at a roadside motel with a “vacancy” neon sign out front. The residents look miserable and the staff is nonexistent. Don’t believe the sales people. They will take your money and you will never see the promises they made.

Allison H

Independent Living

Toured community

December 18, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

HORRIBLE PLACE

This place is disgusting. Smells of urine and the staffing is awful. All of the reviews on this site are definitely not real or true. Do not believe anything you read on hear or any of the marketing materials.

Linda

Independent Living

Resident/client

October 28, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff that really care

The Palms felt like family from the moment I walked in the door and it has stayed that way. The staff really show they care by everything they do and do not mind going the extra mile to make sure I feel right at home.

The Palms of Mt. Pleasant

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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