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Haven Care - Fir House Memory Care

10405 Los Suenos Cr. NW, Albuquerque, NM 87114

For pricing & availability:
(866) 374-4058
8.8
Review score
5 reviews
Add review
8.8
Review score
5 reviews
  • 5 star
    60%
  • 4 star
    20%
  • 3 star
    20%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.9
Review score
21 reviews
6 facilities
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Haven Care - Fir House Memory Care
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Haven Care - Fir House Memory Care
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street view of Haven Care - Fir House Memory Care

Colleen N

Loved one of resident/client

5.0 out of 5 stars

Our families experience with friendly staff

Your staff has been very kind and sweet with everyone. [name removed] has not complained about the food until you went more healthy. But she understands.

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Haven Care - Fir House Memory Care

Having a loved one who needs long term assistance can be heartbreaking and very stressful. Haven Care is here to make sure your loved ones live their lives to the fullest and make you and your family stress free. Our small community is located in Albuquerque, NM. All of our residents live in a home setting with all private rooms. Our houses are unique by offering a secure front door and backyard. With only 5 residents, your loved one will be part of a family. It is extremely important for people who have Alzheimer's to have constant and consistent care. Haven Care has a caregiver in the home 24 hours a day. We monitor and keep your loved ones safe at all times. This will allow you to be confident that your loved one is safe and well taken care of. We provide all medical and basic needs. We have an RN on our personal staff and manage all medications. All meals and snacks are home-cooked and nutritious. Our staff assist with all personal care needs, including bathing, grooming and hygiene. Your...

Senior living options offered

  • Memory Care
  • Residential Care Home

Haven Care - Fir House Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Haven Care - Fir House Memory Care

8.8 out of 10
Review Score5 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.8
Care Services
4.8
Staff
4.0
Meals & Dining
3.6
Activities
3.8
Value for Cost
4.4

A Place for Mom has scored Haven Care - Fir House Memory Care with 8.8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Haven Care - Fir House Memory Care has 5 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 7/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Colleen N

Memory Care

Family/friend

July 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience with friendly staff

Your staff has been very kind and sweet with everyone. [name removed] has not complained about the food until you went more healthy. But she understands.

Tamara K

Residential Care Home

Family/friend

June 20, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
1.0
Meals & Dining
3.0

Caregivers were wonderful. Bookkeeping a nightmare.

The caregivers at Haven care fir house were wonderful. They cared for my dad like their own. But the bookkeeping part of the short time he was there was a nightmare. The double charged us the down payment. They sent us a link to pay online and then drafted our account also.they took a couple of weeks to refund us for that. The prorated amount for the first month was drafted more than what was on the contract. Our dad passed away on the [removed] of the month and we removed all his belongings by the [removed] and they took until the following month to give us a prorated refund and still shorted us [removed]. You couldn’t get a hold of anyone in accounting to discuss. I still haven’t received an invoice or receipt for the amount he paid. This is important for tax purposes. I think they are having financial problems and it shows. Too bad the care was worth the headache because they were there for my dad and kept him comfortable at the end.

Nicole

Memory Care

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our Experience

I would recommend the facility because of the staff, the cleanliness and the homey quality. We loved being able to sit outside in the shaded garden. The food was pretty basic, but they tried to meet my mother's needs for easy to chew foods. The activities at the time we were using the facility was not enough. There may have been changes since. They had someone before we were there that was much better, had "manicure Mondays" and "gardening Tuesdays". I was able to spend a lot of time at the house and augmented this as much as I could.

Mary

Residential Care Home

Industry reviewer

November 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

the right place at the right time

As the caregiver for [name removed], I thought the property could have used some updating - painting and such, and they are short on activities. However the cleanliness of the community is good.

Niole

Memory Care

Family/friend

April 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Home Like Environment

Warm, clean, home like environment. Staff was very kind. I was always welcome. Pretty garden area. Good location. Very simple food menu, but residents seemed happy with it. Responsive to my queries and suggestions. They were very kind throughout my family's time there.

Haven Care - Fir House Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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