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Hayes Manor Retirement Residence

2210 Belmont Ave, Philadelphia, PA 19131

For pricing & availability:
(866) 374-4058
7.5
Review score
21 reviews
Add review
7.5
Review score
21 reviews
  • 5 star
    33%
  • 4 star
    33%
  • 3 star
    19%
  • 2 star
    5%
  • 1 star
    10%
See all reviews
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Hayes Manor Retirement Residence
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Hayes Manor Retirement Residence
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street view of Hayes Manor Retirement Residence

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Hayes Manor Retirement Residence

They're caring people doing the best they can with limited resources. The chief resident complaints are food choices & lack of transportation.

Read all reviews

Hayes Manor Retirement Residence

Hayes Manor is a non-profit personal care home nestled in the heart of Philadelphia, Pennsylvania. We have been providing quality care and essential services to seniors who are 62 years of age or older for more than 128 years. It has been our mission to provide dignified housing, excellent healthcare, and essential services to older people with limited financial resources. We understand how difficult it can be to find quality assisted living at an affordable rate, and as a people-oriented community, we’ve made it our mission to put the needs of residents first and foremost in all that we do.

Our Community

Our community is conveniently located in the charming city of Philadelphia, which provides residents and their visiting families a never ending supply of activities, such as exploring historic sites like the Liberty Bell and Independence National Historical Park, or discovering artifacts at Philadelphia Museum of Art.

Our elegant Victorian-style home is settled on 10 acres of beautiful land right next to the Bala Golf Club. On-campus, we offer a variety of amenities and services that make the comfort of senior living worthwhile. Residents can always look forward to three healthy, delicious meals daily in our sunny Terrace Dining Room, weekly...

Senior living options offered

  • Assisted Living

Hayes Manor Retirement Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Hayes Manor Retirement Residence

7.5 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
4.3
Staff
3.9
Meals & Dining
3.3
Activities
3.7
Value for Cost
3.9

A Place for Mom has scored Hayes Manor Retirement Residence with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Hayes Manor Retirement Residence has 21 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 1/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

January 28, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Affordable Senior Card

The overall experience, cleanliness, quality of care, meals and dining, and activities have all been satisfactory. The friendliness of the staff is good and the value for cost is a little high for what is offered.

Anonymous

Assisted Living

Family/friend

October 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Review for Hayes Manor Retirement Residence

They're caring people doing the best they can with limited resources. The chief resident complaints are food choices & lack of transportation.

Anonymous

Assisted Living

Family/friend

April 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

A great blend of independence and assistance. Amazing cooks.

The staff are patient and personable. Not as much active activity as my grandmother expected from the way management sold us on the facility, but the actual staff is kind, wonderful chef and housekeeping

Anonymous

Assisted Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Grateful

My loved one has shown great improvement living at Hayes Manor Retirement Residence. The staff and facility are excellent. The move in process was great. We were briefed and got a tour of the facility and the activities. Communication with the family is excellent. My loved one loves this facility and the staff. The food is not as great. As per my loved one, they don't give fresh fruit and the serving sizes are small.

Anonymous

Assisted Living

Family/friend

May 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My family and loved one had a great experience with the community. The staff are the kindest you could ever ask for. Everyone is friendly and caring. There are activities and meals to assist with the resident's socialization. Overall, this is a community we would recommend to others for their loved ones.

Anonymous

Assisted Living

Family/friend

April 20, 2023

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0

Friendly and comfortable community.

We've had a good experience overall. Hayes Manor Retirement Residence is a very friendly, comfortable, no frills community. And my loved one seems to be doing well there.

Anonymous

Assisted Living

Family/friend

July 6, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
4.0
Staff
3.0
Meals & Dining
3.0

Thankful They Are There

The community is working out fine for us. The price is great as well. They are fulfilling the purpose we need for our loved one. The staff is friendly. There are three meals a day served to the residents. The community provides the housekeeping, and laundry once a week for the residents.

anonymous

Assisted Living

Toured community

March 22, 2022

2.5 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was just not going to be the best fit for our loved one at the time, it was way to big.

anonymous

Assisted Living

Family/friend

December 15, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Good place for mom

The community is very nice and clean and the staff members are very friendly. The community offers a fairly decent amount of activities. It gives us a peace of mind knowing our loved one is well taken care of and fed so to us the value for cost is worth it.

Sean

Assisted Living

Family/friend

December 10, 2021

5.0 out of 5 stars
Verified Review

Supportive Environment

We've really enjoyed our time at Hayes so far. It's been really good. The people are very helpful. It's an older place, and there are a few kinks in the walls and everything else. But that's just a product of a building from the 1800s. We definitely appreciate them, and my dad is enjoying it there. And I think we'll be there for quite a while.

Anonymous

Assisted Living

Toured community

June 18, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Really good introduction to the Hayes Manor residential community.[name removed] was the utmost professional and really took the time needed for the tour and to answer any and all questions. We are confident our care will take place at this residence.

anonymous

Assisted Living

Family/friend

March 3, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not a good experience for us

I would want others to know that we did not have a good experience here. I feel that we really did not get what we were promised in the beginning. The quality of care was challenging and the food was not very good. Overall, I would not recommend to others looking.

Bruce

Assisted Living

Family/friend

September 24, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.5
Activities
4.0

Small, Caring Community

I would tell my friends that since they are a small community it makes them able to care for your loved one more. The nursing staff seems to be attentive and caring. The community is a bit older, and this maybe a draw back for some. This is a renovated mansion. This won't have the newer finishes like the newer communities. The room seems to be very clean.

Anonymous

Assisted Living

Resident/client

August 7, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0

Location is great

We chose this community because of the location as well as the price and quality of care. The food here is mostly acceptable. The room sizes vary, some rooms are small and unacceptable and some are very large.

Anonymous

Assisted Living

Family/friend

June 5, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They do a good job with keeping my loved one's room clean and the general surrounds at the community are kept clean; they do a good job. The staff is extremely friendly. They are very patient and polite and always seem eager to help. As his care needs have changed over the months that he's been there, they have been great with accommodating and have taken very good care of him. I have heard my loved one express some concerns over the food, however it has gotten better over time. They have had some special dinners over the holidays and I have thought the food was good. Hays Manor is very affordable compared to some other communities in the area and especially considering the level of care, I think they are very reasonably priced.

Anonymous

Assisted Living

Toured community

May 12, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Price point is reasonable but facility is outdated.Cameras around doors but no one was monitoring them while I was touring the facility.

Anonymous

Assisted Living

Toured community

February 21, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The staff was very accommodating. They answered all my questions. The facilities were clean.

Anonymous

Assisted Living

Toured community

October 15, 2015

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

very friendly & liked that they had outings. appeared little dirty.

diane fisher

Assisted Living

Family/friend

November 21, 2014

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Food

Mom is less than happy that her food is not hot, but cold when she sits down to meals. Apparently there are monthly meetings (good thing) and she is going to attend and voice her concern.

Diane Fihser

Assisted Living

Family/friend

October 7, 2014

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Activities
4.5

Good to Great

The staff has been wonderful! The rooms are clean and comfortable.

Hayes Manor Retirement Residence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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