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Heartis Clearlake

14520 TX-3, Webster, TX 77598

For more information about senior living options:
(866) 374-4058
8.5
Review score
47 reviews
Add review
8.5
Review score
47 reviews
  • 5 star
    62%
  • 4 star
    23%
  • 3 star
    13%
  • 2 star
    2%
  • 1 star
    0%
See all reviews
8.6
Review score
3934 reviews
97 facilities
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Heartis Clearlake
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Heartis Clearlake outdoor common area
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street view of Heartis Clearlake

Linda L

Resident/client

5.0 out of 5 stars

More of a Thank You

This is more of a Thank You to Heartis Clear Lake for their continued dedication to their residents. My Aunt has been a resident in their AL for a little over 4 years. She has been treated with utmost respect the entire time. As her cognitive abilities have decreased the care she receives has not. Now has come the time for her to move to Memory Care. I had no thought of looking at other facilities. This is her home and these are her people. I met with the Director of MC to update contacts and paperwork. She is delightful and knows her stuff. She answered every question I had. She brought things to mind I had not considered and I felt fully informed. The actual relocation that I had been dreading was an absolute breeze for me and my Aunt. She went to Happy Hour and later, dinner. The actual movers were fabulous. They worked their magic in getting her moved in such a systematic fashion. They placed furniture and artwork and clothes in closets. FABULOUS!

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Heartis Clearlake

Heartis Clearlake in Webster, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Heartis Clearlake

8.5 out of 10
Review Score47 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.4
Care Services
4.4
Staff
5.0
Meals & Dining
4.8
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Heartis Clearlake with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartis Clearlake has 47 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 8/2/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

August 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis Clearlake

As a rule I have been well pleased with my stay here. I would recommend to others.

Anonymous

Independent Living

Resident/client

November 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heartis Clearlake

Heartis Clearlake gets all 5 stars from me. I would recommend this facility to others looking for a retirement community.

Linda L

Independent Living

Resident/client

October 7, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

More of a Thank You

This is more of a Thank You to Heartis Clear Lake for their continued dedication to their residents. My Aunt has been a resident in their AL for a little over 4 years. She has been treated with utmost respect the entire time. As her cognitive abilities have decreased the care she receives has not. Now has come the time for her to move to Memory Care. I had no thought of looking at other facilities. This is her home and these are her people. I met with the Director of MC to update contacts and paperwork. She is delightful and knows her stuff. She answered every question I had. She brought things to mind I had not considered and I felt fully informed. The actual relocation that I had been dreading was an absolute breeze for me and my Aunt. She went to Happy Hour and later, dinner. The actual movers were fabulous. They worked their magic in getting her moved in such a systematic fashion. They placed furniture and artwork and clothes in closets. FABULOUS!

Jeff

Independent Living

Family/friend

September 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great place for independent living

It has been a great experience. it was a great process, and the entry was real easy. Overall, it's a good place. It's expensive, but they offer a lot. I feel safe with my loved one there.

Anonymous

Independent Living

Family/friend

April 7, 2022

5.0 out of 5 stars
Verified Review

Great Place

It's a great place. Everyone I met is very respectful and nice. The staff has been warm and welcoming to my loved one. They have housekeeping that comes once a week. They have activities going on daily. They have things like bingo and other social options to choose from. They provide a good variety of meal choices and the food is good. They provide transportation to anywhere within a 10 mile radius from the facility. The staff call or text regarding any questions or concerns regarding my loved one.

Anonymous

Independent Living

Toured community

December 2, 2020

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

This facility is an assisted living as well. Price: $4100 is base rate - the price increases based on level of care. Is it all inclusive: NO

Sue and Travis Votaw

Independent Living

Family/friend

November 17, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

So glad we made this choice

We looked at 6 different places in the area, we chose this facility because they had 2 walk in showers in the 2 bedroom apartments, the affordability, and we just liked the facility overall. We also have a big balcony that goes off of the apartment, so that has been nice. The best part about the community so far has been the convenience to places that we need to go. The food here is good most of the time, they are chef prepared meals. I would recommend.

Anonymous

Independent Living

Toured community

October 13, 2020

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Nice place, a bit older, but all included, maid service too. $2500/month for large 1 bedroom. They clean bathroom, dust, vacuum and change sheets weekly, and for $7 will do your laundry. Amenities open, good sized library, 2 librarians live there. Noelle who runs the tour from Maine.9 minutes from work, can visit at lunch and after work easily, but too far on weekends with the tollway torn up.

Anonymous

Independent Living

Toured community

August 25, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The staff that I met here are really, really nice. Could not do an inclusive tour, of course. Did see the model apt. Would like a bigger kitchen. Like the washer/dryer set up.

Anonymous

Independent Living

Resident/client

April 8, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Heartis Clear Lake

I'm satisfied living here! Everything is done fairly well. But we do need a new chef who will cook more southern food for us. More meals that go together like pinto beans, cornbread and coleslaw, also fish and hush puppies and coleslaw. We try to help but no availability. We like turnip greens and turnips and black add peas and corn.

Paul and Sally Beckman

Independent Living

Family/friend

February 29, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Heartis

Everything I ever wanted in a house or home.

Veila Joe Guinn

Independent Living

Resident/client

February 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Heartis

I love not being alone. Enjoy being with new friends. Loved the many activities. Food every once in a while it is really good! Like the personnel and the service people.

Geradline B. Foster

Independent Living

Resident/client

February 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Heartis

Enjoy the people who run this facility and make my life worth while. Activities are frequent and fun.

Anonymous

Independent Living

Resident/client

February 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Heartis

I like it here it is clean the people are friendly the staff is very nice.

Barbara Derrick

Independent Living

Resident/client

February 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Heartis

I am happy. I am fed three nice meals a day (no cooking!). I have friends to talk to, play games with and laugh with. We help one another. New people are welcomed. We're lucky!

Margie Barton

Independent Living

Resident/client

February 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Heartis

I have only resided here for 1.5 weeks. My opinion at the resent is it meets my requirements. Everyone is so helpful and friendly.

Edith Dees

Independent Living

Resident/client

February 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Heartis

Lots of active. Residents great. Nice apts. Love the services.

Jolin Logan

Independent Living

Resident/client

February 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Heartis

Great place to live w/ great staff. The waitresses are fantastic. [Name removed] the chef does not listen to his patrons or residents. He gives names to the food that we don't identify with. The food is either over or under cooked. The kitchen does great when [name removed] cooks (2 days a week). Residents are very friendly and make you feel right at home!

Geraldine Foster

Independent Living

Resident/client

February 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Heartis

I love this community. The transportation is my favorite thing because I don't have a car anymore. They are my family now. They take me everywhere I need to go.

Anonymous

Independent Living

Family/friend

October 22, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Heartis Clear Lake Independent Living

Heartis is a warm and caring place for seniors to live that do not want to care for their home or cannot care for their home. The staff is very supportive...even though this independent living the concierge, maintenance people, social directors, dining hall employees, director, sales staff, cleaning staff are always willing to help the residents. It has been a very positive experience.

Heartis Clearlake

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Map of the neighborhood around Heartis Clearlake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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