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Heartis Village North Shore

100 W. River Woods Parkway, Glendale, WI 53212

For pricing & availability:
(866) 374-4058
9.1
Review score
35 reviews
Add review
9.1
Review score
35 reviews
  • 5 star
    54%
  • 4 star
    29%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.6
Review score
3934 reviews
97 facilities
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Heartis Village North Shore
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Heartis Village North Shore community exterior
19 photos
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street view of Heartis Village North Shore

Freda R

Child of resident/client

4.0 out of 5 stars

1. Need a more timely system for opening the memory care door for guest families to come in. 2. Need more frequent showers for residents besides once a week-a sink bath in mornings would be great! 3. Mom's care plan recognizes her medical condition, which means many times she will need assistance taking the food to her mouth for feeding. There isn't a wait staff assigned to oversee the dining room for the memory care patients. The floor staff do everything! If you had wait staff in the dining room, the floor staff would have more time to attend to mom and others feeding needs. 1. The coffee, tea, and small snacks for guest are very nice. 2. The many social activities are enjoyable to mom. 3. Most of the staff are helpful and kind. 4. Need a more timely system for opening the memory care door for guest families to come in and leave. 5. Need more frequent showers for residents besides once a week-a sink bath in mornings would be great! 6. Mom's care plan recognizes her medical condition, which means many times she will need assistance taking the food to her mouth for feeding. There isn't a wait staff assigned to oversee the dining room for the memory care patients. The floor staff do everything! If you had wait staff in the dining room, the floor staff would have more time to attend to mom and others with feeding needs.

Read all reviews

Heartis Village North Shore

At Heartis Village North Shore, you’ll find the senior living you’ve been looking for with options for assisted living and memory care. This community’s campus is in Glendale, Wisconsin, and offers a wide range of services to accommodate your loved one’s needs as they age. With the villages of Whitefish Bay and Shorewood nearby, enjoy the quaint atmosphere of our person-centered community.

Community Amenities and Services

Designed with safety and well-being as a priority, Heartis Village North Shore features A knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care create an optimal care environment for all residents. The community also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

With an elegant dining atmosphere and chef-prepared meals, residents can enjoy meals with friends in a restaurant-style setting in the comfort of their own home. Or, residents can visit the bistro and bar for a quick snack. After a fresh meal, residents have plenty of ways to follow their interests or hobbies.

Relax during happy hour, hone painting skills in the art studio, watch timeless classics in the theater, take control of wellness in the fitness center, enjoy scenic, landscaped walking paths,...

Senior living options offered

  • Assisted Living
  • Memory Care

Heartis Village North Shore

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heartis Village North Shore

9.1 out of 10
Review Score35 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.6
Care Services
4.2
Staff
4.3
Meals & Dining
4.1
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored Heartis Village North Shore with 9.1 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heartis Village North Shore has 35 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 7/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Freda R

Assisted Living

Family/friend

July 10, 2025

4.0 out of 5 stars

1. Need a more timely system for opening the memory care door for guest families to come in. 2. Need more frequent showers for residents besides once a week-a sink bath in mornings would be great! 3. Mom's care plan recognizes her medical condition, which means many times she will need assistance taking the food to her mouth for feeding. There isn't a wait staff assigned to oversee the dining room for the memory care patients. The floor staff do everything! If you had wait staff in the dining room, the floor staff would have more time to attend to mom and others feeding needs. 1. The coffee, tea, and small snacks for guest are very nice. 2. The many social activities are enjoyable to mom. 3. Most of the staff are helpful and kind. 4. Need a more timely system for opening the memory care door for guest families to come in and leave. 5. Need more frequent showers for residents besides once a week-a sink bath in mornings would be great! 6. Mom's care plan recognizes her medical condition, which means many times she will need assistance taking the food to her mouth for feeding. There isn't a wait staff assigned to oversee the dining room for the memory care patients. The floor staff do everything! If you had wait staff in the dining room, the floor staff would have more time to attend to mom and others with feeding needs.

Kathy L

Assisted Living

Family/friend

June 20, 2025

5.0 out of 5 stars
Verified Review

Discovery Commons North Shore

Discovery Commons is very clean and well maintained. The systems all work well. The staff are very welcoming and responsive. And the location is very nice.

Jeaninne

Assisted Living

Family/friend

June 18, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good environment, caring staff

They were able to accommodate a move in a few days! Overall caring staff, interested in making a difference for the residents. Lots of fun daily activities for the residents and great meals. Need work on more prompt communication, overall a good and safe place for your loved one.

Anonymous

Assisted Living

Family/friend

September 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Heartis Village North Shore

It's been a positive experience. We picked this community because it was recommended by friends. We toured the community and had what I was looking for.

Margaret S

Memory Care

Resident/client

July 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Caregivers are AMAZING

Heartis is an exceptional facility for memory care! My mother is happy and comfortable and I would recommend Heartis to anyone looking for a safe and inviting place to live. The staff especially the caregivers are unbelievably compassionate and understand the needs of my mom.

Joy P

Assisted Living

Resident/client

June 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A warm and welcoming place to live

I really enjoy spending time in the Bistro to do my Crossword puzzles and socialize. I love the Bingo two times per week. The food is very good, the Community is clean and you would not find better staff.

Jessica

Assisted Living

Family/friend

June 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis Village North Shore

I have told friends that my mom is very happy in her new home, the staff are welcoming, very friendly, and the medical team overseeing her care communicate well with me. Finding the right place for a loved one can be challenging Go visit the locations, talk to the folks who live there, talk to the staff, and look around with you're loved ones needs (current and future) in mind.

Anonymous

Assisted Living

Family/friend

May 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Not the right fit

Overall, the facility was not a good fit for my mom. She required total care and it seemed like they were unable to accommodate all of her needs.

Anonymous

Assisted Living

Resident/client

April 30, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Good Place to Live

Heartis offers a caring environment & beautiful setting. Staff are warm, helpful, and caring. There is a variety of facilities and experiences.

Marie

Assisted Living

Resident/client

February 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Nice Place to Live

It is a very nice place. I like the people, they are very pleasant. When people enter they are greeted very pleasantly. I am very comfortable here. The food is excellent. I love the courtyard. It is nice to sit out there with other residents and visitors. It is a very nice, homey place. Everyone is so friendly and I feel very welcome. [Name removed], the executive director, is wonderful. He’s easy to talk to and is always smiling.

Bernadine H

Assisted Living

Resident/client

September 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place to live

I am a Resident here at Heartis since May of 2023. I like variety of activities at Our Community. I love the fitness center that I can visit on my own and get physical therapy. I loved our recent outings on the Shuttle to the Zoo and The Domes. I also love walking the grounds, especially be the pond. The food is terrific and we have a great selection to choose from at every meal. The staff is very friendly and helpful. I truly love being a Resident here!

Anonymous

Assisted Living

Family/friend

August 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Recommended

My loved one is currently a resident at Heartis Village North Shore. Overall, her experience at this facility has been good. The friendliness is great. The staff and care services are good. The value is good, also. I have and will continue to recommend Heartis Village North Shore to family and friends.

Jessica O

Assisted Living

Family/friend

July 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Safe and Supportive New Home for Mom

They did a great job helping my mom adjust to her new environment and make her feel welcome. We picked this community, because of the proximity to my home, levels of care provided, presence of an onsite memory care unit and the interactions I had with staff and residents when touring.

Minnie

Assisted Living

Family/friend

April 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Heartis is a huge improvement over another community my loved one was at. At least for my loved one's care. My loved one loves Heartis and I feel that my loved one is receiving great care.

Kathy Sicula

Assisted Living

Family/friend

March 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Warm and Welcoming

My parents (89 and 91) do not consider themselves "old," and they were very reluctant to move to assisted living, so I knew I had to find just the right place where they would feel independent, yet supported. I looked at 9 facilities in the Milwaukee area. When I walked into Heartis, saw the beautiful building, and met [name removed], I knew I had found the right place. [name removed], and the entire Heartis team, were patient and encouraging as they helped my parents transition to their new living situation. Everyone, from the residents to the staff, has made my parents feel welcome. They have commented several times, "Everyone here is so friendly!" Their apartment is bright and modern and has a lovely nature view. They enjoy the food and visiting with other residents in the dining room and are eager to try many of the activities. I am so thankful knowing my parents are happy and well cared for and would highly recommend Heartis Village North Shore.

Anonymous

Assisted Living

Family/friend

March 3, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
1.0

Nice Community

My loved one did not like the food, and had higher expectations. We picked this community because, it was recommended, and it was a good location. They have a lot of staff turnover, and sometimes the communication is a bit slow getting assiatnce, when pressing the call button for help. Overall, It was a very nice community. I would recommend to other families.

Anonymous

Memory Care

Family/friend

February 27, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Positive Intitial Concern-No Follow-up

My experience is with memory care. They typically have three care givers at a time when I visit. Most often on they are on the phone, eating, or playing games with each other. They should not be on their phones. Also, they are not invloved with patients. My biggest concern is, my loved one rarely get s a shower, in which she should receive weekly. Her clothes are dirty and she smells. They have told me that, my loved one does not allow them to provide a shower or clean clothes. Someone on the staff, should earn her trust, and provide the care that is needed. There is no action being taken.

Linda

Assisted Living

Toured community

October 28, 2022

5.0 out of 5 stars
Verified Review

I toured this community and it was very nice!

Linda S

Assisted Living

Family/friend

August 31, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Laundry could be done more promptly.

Carol K

Assisted Living

Resident/client

August 31, 2022

4.0 out of 5 stars

Heartis is a very friendly community. They offer many options of fun and interesting things to do such as; bingo every week, arts & crafts, cook outs with s'mores, happy hours and social hours. We also heave a Parkinson's Disease support group that meets every 3rd Friday. The meeting is offered to none residents also. We go on shopping outings, concerts and farmer markets. It's like living at a resort.

Heartis Village North Shore

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heartis Village North Shore

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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