1725 Eldridge Pkwy, Houston, TX 77077
anonymous
Child of resident/client
a positive experience
The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on our experience and already have
Read all reviewsHeritage Memory Care At Eldridge Parkway
Heritage Memory Care At Eldridge Parkway
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Heritage Memory Care At Eldridge Parkway
A Place for Mom has scored Heritage Memory Care At Eldridge Parkway with 1.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Heritage Memory Care At Eldridge Parkway has 23 reviews with an average "overall experience" of 3.8 out of 5.
Caring L
Memory CareToured community
September 5, 2025
I toured The Heritage at Eldridge Parkway and left feeling very uneasy. The building looks nice when you walk in, but the atmosphere didn’t feel warm. Staff seemed busy and not really focused on the residents. When I asked questions, I couldn’t get clear answers, which made me feel like communication would be a problem if my loved one lived here. It just didn’t give me the peace of mind I was hoping for.
SY
Memory CareResident/client
July 1, 2025
Current facility and owners are operating under Heritage ([date removed] to current) NOT Autumn Leaves(pre [date removed]!) So only positive reviews are from YEARS AGO! I could go on and on about everything i saw and how many executive directors have come and gone not to mention staff and nursing directors. The owners work out of Florida and ignored seriously egregious maintenance failures. Anytime looking at a facility ask how long the Executive Director or other core mgmt staff have been in place; that says everything.
GY
Memory CareResident/client
July 1, 2025
horrible owners and mgmt on site that changes nonstop. Lack of Maintenance, washers/dryers and bathing facilities are horrendous. A place for mom is nothing more than a kickback site that presents all facilities throughout rose colored glasses. #shame
Kamela Nelson
Memory CareFamily/friend
March 6, 2025
I have been very transparent and honest with the staff. However, the staff nurse is diagnosing on her own which is a violation of laws. I have called, been concerned, and have done all I can do to find out the truth. The whole staff are are in this nonsense together. Please be aware of everything your loved one is going through and be diligent to report them if necessary.
Kam N
Memory CareFamily/friend
May 17, 2023
I call and leave many messages to check or ask questions about my mom and they never answer the phone nor return calls. This a red flag flying high to me. They may not know my name but they don't have every family members name if they don't answer calls. Highly inappropriate for a place to care for a loved when there's no communication. I would not recommend for anyone who cares and love your family. I pray my mom is not being mistreated and God is protecting her.
anonymous
Memory CareFamily/friend
December 16, 2021
I really like their administrative staff and the caretakers, they were all very sweet and tried to make my dads stay best as possible and listened to our needs and concerns. My dad is more advanced in his Alzheimer's and they were not equipped to handle his care. I think facilities need to say what they are able to specialize in. This facility is more equipped to handle individuals who have earlier stages of Alzheimer's.
anonymous
Memory CareFamily/friend
May 24, 2021
The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on our experience and already have
Chelsea R.
Memory CareFamily/friend
July 14, 2020
We LOVE Autumn Leaves. We had such a hard time finding a place that would accept my Dad because he is further along in his dementia and like at one point we felt we had hit a dead end. But when we got a hold of the folks at Memorial City they immediately were attentive where other facilties in the area wouldn't even call back. We can honestly say we couldn't be happier because everyone there is so kind and making my Dad and us feel so appreciated.
Anonymous
Memory CareFamily/friend
November 21, 2018
I am guardian for my brother-in-law, and he has lived at Autumn Leaves since July 2016. The family has been extremely pleased with the facility, the staff, the dinenities, the activities, and the care of our family member. The director has gone beyond expectations with he communications with us, with her concern and care. We are delighted with his care and his surroundings.
Anonymous
Memory CareFamily/friend
November 10, 2018
I would never put another loved one here again. They are understaffed. Room and board is about the extent of it. Food is mainly carbs. Pasta, rice and bread with very little protein. Medical attention is almost none existent. Turnover is high and employees are unhappy as a whole. My heart goes out to those residence who are at their mercy.
RGP
Memory CareToured community
January 3, 2018
It is a super clean and beautiful facility. It passed the "smell" test hands down. [Removed] and her staff were gracious and welcoming to everyone in our family. There were various activities going on as we toured and there was a delicious smell in the air the whole time. Every question and concern was answered with genuine care. It looks like it will be the perfect fit for our needs when the time comes.
Anonymous
Memory CareFamily/friend
December 29, 2017
They have great activities for the residents. Residents get 3 meals plus snacks throughout the day. The new Executive Director has made a positive impact on this facility. She is really making a difference!
Anonymous
Memory CareFamily/friend
September 15, 2017
Autumn Leaves of Memorial City is a lovely facility. They go out of their way to make our loved one feel a part of the group and community. The facilities are lovely. It is a very warm and inviting atmosphere. It is very clean and it smells fresh and clean. They try to encourage all of the residents to participate. They have a lot of activities that are also therapeutic to fit the needs of the residents. They have numerous nicely landscaped secured courtyards where they have BBQ's and walking paths. They can walk out anytime and enjoy the fresh air. Their security is excellent. We don't worry about them wandering off. There are hotels nearby for the family members who come from out of town to visit within five minutes to Autumn Leaves. We can take him out to nearby parks and restaurants. He has a made a buddy and it's great to see him socialize. His mobility is better, he has lost weight and he looks better than he has in four years, and I think it is because he is getting proper care. It's located in a very nice and safe neighborhood. I also have to say what a wonderful job A Place For Mom did in helping us find a place when no one else would. We were passed from social worker to social worker with no help at all. It was unbelievable all the support and guidance that A Place For Mom provided for us, Thank you!
SLS
Memory CareFamily/friend
March 26, 2017
For what these facilities are, this is hands down the best choice in Houston, Texas.
Anonymous
Memory CareFamily/friend
December 28, 2016
I contacted Senior Advisor and I swear that before I hit "enter," they called me -- I mean it was really almost instantaneously after I submitted the online form. They were very helpful in a time of great stress. They pointed me to 5 different senior homes I could visit that SAME day and find a place for my dad to live. He had suddenly (I mean suddenly) gotten to the point with his Alzheimers that he needed placement soon, plus I was in the process of moving. So, I visited 3 of the 5 and really liked Autumn Leaves in Memorial City in Houston, Tx. We moved him in, a process which took just a few days, maybe a week, and he was settled. Of course then my mom had to go to the hospital via life flight for an aortic aneurysm...wow a lot happened in just a few days! She recovered, and now my dad lives in Autumn Leaves, just a few blocks away from my mom in Eagles Trace. He is in what they call a memory care unit which is what he needed and he is adjusting and doing well. I could NOT have accomplished all of this in such a short time without Senior Advisor's help. Not to mention the staff at Autumn Leaves.
Anonymous
Memory CareToured community
August 16, 2016
Autumn leaves of Memorial City was a nice community. I enjoyed the tour. The staff were very friendly and knowledgeable. They offer a range of activities for residents to enjoy. I do not like that they have a high turnover ratio and recently lost their executive director.
Anonymous
Memory CareToured community
June 20, 2016
Very nice facility. Impressed with Abby and the Eldridge facility. I would feel very comfortable having my mother live there.
Anonymous
Memory CareFamily/friend
February 12, 2016
We like it very much. The food looks very good, they keep the place tidy. They are just finishing painting right now. I would give them a four so far.
Anonymous
Memory CareToured community
July 10, 2015
They were just the best facility I've found of all the places I've toured in terms of design, cleanliness, and staff.
Anonymous
Memory CareFamily/friend
June 14, 2015
Having a facility dedicated just for dementia care makes a difference. The staff is well trained to handle the unique problems that come with Alzheimer's, in addition to the typical needs of the elderly. Particular care is taken to know each resident personally, including his or her family and past history, in order to provide individualized care.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.