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Heritage Middleton

6234 Maywood Avenue, Middleton, WI 53562

For pricing & availability:
(866) 374-4058
6.3
Review score
78 reviews
Add review
6.3
Review score
78 reviews
  • 5 star
    32%
  • 4 star
    39%
  • 3 star
    6%
  • 2 star
    8%
  • 1 star
    15%
See all reviews
7.5
Review score
474 reviews
16 facilities
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Heritage Middleton
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Heritage Middleton community exterior
23 photos2 floor plans
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street view of Heritage Middleton

Anonymous

Child of resident/client

4.0 out of 5 stars

Friendly Staff

My mom lives in the enhanced assisted care unit. The staff is very jovial and fun, but sometimes they joke around a little too loudly amongst themselves. for the most part they do a great job. Mom is on a pescatarian diet and we've been unhappy with the alternative choices other than meat. Meat or fish is served at every meal, but if she doesn't want the meat, she has substitutions of only chef salad, grilled cheese sandwich or a tuna fish sandwich. I wish they could be a little more creative in there non-meat entrées.

Read all reviews

Heritage Middleton

Welcome to Heritage Middleton in Middleton, Wisconsin. This community provides assisted living services to residents who are looking to maintain independent lifestyles, while still receiving care. This community consists of 43 apartments — with large closets, private bathrooms, and modern finishes. Heritage Middleton is located near area shopping, restaurants, and Lake Mendota!

Middleton, Wisconsin is a suburb of the state capital of Madison and is nicknamed, “The Good Neighbor City.” Seniors can enjoy lakeside activities like fishing, hiking, and watching the sunset over the water. Close proximity to amenities and the larger metropolitan area, while enjoying the stillness and tranquility that Middleton offers — which makes it a great place to receive senior care.

Community Amenities and Services

This community specializes in providing a variety of care services including memory care, diabetic care, incontinence care, and medication management. Community specialists are also available to provide additional care as needed.

Residents enjoy three meals a day prepared by the in-home professional chef in a restaurant-style dining room. Dietary accommodations can be made as needed. Residents are encouraged to take advantage of the indoor and outdoor community spaces as well as the planned events and activities held by staff members.

Living Arrangements

Residents at...

Senior living options offered

  • Assisted Living

Heritage Middleton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heritage Middleton

6.3 out of 10
Review Score78 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.9
Friendliness
3.8
Care Services
3.3
Staff
3.5
Meals & Dining
3.4
Activities
3.5
Value for Cost
3.5

A Place for Mom has scored Heritage Middleton with 6.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heritage Middleton has 78 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 78 reviews

Last Updated: 8/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 22, 2025

2.0 out of 5 stars
Verified Review

Heritage Middleton

If someone going in to assisted living needs anything out of the ordinary because of a disability, such as a bidet, schedule requirements, etc, make sure you ask questions. Some is related to differences between assisted living which we can deal with independent living which we can deal with, but some is the facility rules. Make sure food sensitivity issues can be addressed as well. We were told they could be then, in the end, cannot be.

Anonymous

Assisted Living

Family/friend

July 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly Staff

My mom lives in the enhanced assisted care unit. The staff is very jovial and fun, but sometimes they joke around a little too loudly amongst themselves. for the most part they do a great job. Mom is on a pescatarian diet and we've been unhappy with the alternative choices other than meat. Meat or fish is served at every meal, but if she doesn't want the meat, she has substitutions of only chef salad, grilled cheese sandwich or a tuna fish sandwich. I wish they could be a little more creative in there non-meat entrées.

Anonymous

Assisted Living

Family/friend

June 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
2.0
Meals & Dining
3.0

A nice community.

It is a good place. The high staff turnover is a concern, but overall, it is a safe and decent place to live

Anonymous

Assisted Living

Family/friend

August 1, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Heritage Middleton review

I moved my dad from that facility to one in [facility removed]where I live, almost 2 years ago, because my dad did not like it. The rooms were too small and the entire locked unit was too small. It was really noisy and dirty. I would not recommend that facility for anyone.

Susan O

Assisted Living

Family/friend

September 2, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Dementia care unit not in compliance

Hoping to move mother into dementia unit when she needed extra help. But they could not take her because of compliance issues. She lived in assisted living for several years and we were told moving her to dementia unit would not be issue. After learning about compliance issues I would not have kept her there anyway. Very disappointing. False advertising / unethical marketing practices if you ask me.

Anonymous

Assisted Living

Toured community

August 28, 2023

1.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Heritage Middleton and we did not like the layout at all, there were several people just quietly sitting in wheelchairs in the hallways.

Jason

Memory Care

Family/friend

April 7, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Management in complete meltdown

Complete turnover in staff, management. Unable/unwilling to care for family member’s basic dementia issues. Memory care unit not accepting patients due to staffing and management problems. Decisions are run from corporate office - not by local medical staff.

Lori

Assisted Living

Family/friend

March 24, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Caring staff. Resident apartments cleaning not as promised.

Cleaning of residents apartments is sub-par. Even though the administrator states they do, the cleaning service they employ does no dusting, no cleaning mirrors, no bed sheet changing. It appears that all they do is sweep and vacuum the floors. The staff who have direct contact with the residents however are very nice, friendly and caring of each individual and their needs.

anonymous

Assisted Living

Family/friend

March 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

Heritage Middleton is an awesome facility, it is very clean and beautiful with very nice people. We really appreciated how much they were willing to work with our friend and accommodating her larger dog - so that was great. When we come to visit we do see different activities going on. There are different parties, musicians, and movie days with popcorn. We were able to have a meal at Thanksgiving and it was fantastic. The nursing staff has been very patient with her which we appreciate, and one person in particular [name removed] is always very professional and respectful with his communication with us.

Kevin

Assisted Living

Family/friend

October 10, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Definitely above average

We decided on Heritage Middleton over other facilities mainly because they do take Medicare once the money runs out and we knew that would be an issue for my loved one. Overall based off of our experience, I would recommend this facility to others.

Anonymous

Assisted Living

Family/friend

September 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Very pleasant staff, but could have used more staff. When bathroom floor was dirty around toilet, it seemed to take until the next day to be cleaned. Husband was there during COVID, so activities weren't going on. Price seemed reasonable.

anonymous

Memory Care

Family/friend

July 28, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Heritage Middleton review

Majority of the staff was very friendly, but when it came to memory care and our loved ones health it was just not the right place for them. Overall the staff was always friendly and kind, but one nurse in particular was rude and very impatient with the residents, but there was some staff that was especially kind and caring were [name removed], [name removed], [name removed], [name removed], and [name removed]. When it came to memory care they wanted a quick fix, when what was needed was a little one-on-one time, patience, and a distraction. Meals always looked good and mom usually cleaned her plate. Not enough to keep the residents occupied/entertained. It would have been great for them to tell a story, read a book, sing songs, ask questions, etc. If there had been more activities planned and if the staff was better trained to work with memory care patients, it would have been better.

Anonymous

Assisted Living

Toured community

June 29, 2022

5.0 out of 5 stars
Verified Review

Tour of Heritage

I toured Heritage Middleton and I loved it, this was our second choice. We chose another community as it boiled down to location.

anonymous

Assisted Living

Family/friend

June 3, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
3.0

absolutely needs improvement

Our loved one is very unhappy there - all of the activities they were interested in were cancelled. Also they have continued to come into our loved ones room at a certain time after we have repeatedly told them if nothing is wrong to please come at a different time and it has not happened

Anonymous

Assisted Living

Family/friend

April 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Well Maintained Community and Wonderful Staff

This is a beautiful community. They are currently understaffed. The food has been inconsistent in flavor and quality. The staff are friendly, corporative to work with, and want to make it the best place it can be. There is light housekeeping, linen changes, laundry service, and meals that are included in the monthly fee. The community seems to be well maintained, and maintenance towards the resident's requests seem to be prompt. Crafts, exercise, flower arranging, library, private rooms for celebrations and more are some of the activities available for the residents to choose from.

anonymous

Assisted Living

Toured community

May 27, 2021

4.0 out of 5 stars
Verified Review

Tour of Heritage Middleton

We did a virtual tour with Heritage Middleton. We were thinking about this facility, but the 2 bedroom apartment that we were wanting actually got taken while we were considering it and the price here was also higher than some others we saw, so we did not choose them.

Anonymous

Memory Care

Family/friend

December 9, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

Quality care

We chose Heritage Middleton because of the friendliness of the staff members, quality of the care, as well as affordability. The room sizes here are average compared to other facilities that we looked into. I would want others to know that the director is an RN which I thought was nice, they were well staffed day and night, and the admissions director was very helpful. We did have hospice care here and the transition was very smooth. I would recommend.

Anonymous

Memory Care

Family/friend

August 24, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

I would recommend.

I think that the management at Heritage Middelton has been stable and communicative and they do a good job. My mom is in memory care. The room sizes and layout of the community are excellent. They have secured outdoor space for the memory care residents.

Anonymous

Memory Care

Family/friend

April 22, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Safe place for mom

The location is very convenient for my family. It has adequate parking spaces and a loading dock in the back leading to a freight elevator which made moving her furniture and things in really easy. There is a great little shopping plaza behind the facility that the residents can safely walk to. My mom is very relieved to be living there. It really is the safest place for her right now. They allow pets which is nice. My mom is a professional artist and they allow the residents to offer classes in the activity department and share their skills with other residents.

Anonymous

Memory Care

Toured community

July 11, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Really liked the facility, lots of social events.

Heritage Middleton

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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