About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Caregiver ResourcesAdd Review
(866) 374-4058
Talk to a local advisor for FREE
VERIFIED PARTNER

Heritage Oaks

CompareSaveShare

1100 German School Road, Richmond, VA 23225

For pricing & availability:
(866) 374-4058
9.1
Review score
61 reviews
Add review
9.1
Review score
61 reviews
5 star
45%
4 star
33%
3 star
16%
2 star
3%
1 star
3%
See all reviews
8.5
Review score
2094 reviews
59 facilities
Heritage Oaks
CompareSaveShare
Heritage Oaks
1111 Photos available
Heritage Oaks in google map
street view of Heritage Oaks

Get pricing & check availability

Please enter a valid name.

Please enter a valid email address.

Please enter a valid 10-digit phone number.

By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Anonymous
-
Resident/client
5.0
Seems like a great community!
My apartment, the grounds and layout, friendliness of the staff and residents, cost. Would I recommend the community to others? That would be their decision after seeing the place. I like it.

About the facility
Heritage Oaks

The feeling of home welcomes you at Heritage Oaks — a lovely community offering independent living services in Richmond, Virginia. We understand that home is not only a place but a feeling and a way of life. Our community is filled with active and sociable residents who are eager to make the most out of every day. Everyone has different lifestyles and preferences, which is why we cater to your needs and desires. With our beautiful community, high-quality amenities, and robust life enrichment program, we strive to not only meet your expectations but exceed them.

Spend your time doing the things you love most here at Heritage Oaks. Enjoy the beauty of nature while reclining on the patio during warm summer evenings. Share a laugh over coffee with fellow residents in our on-site cafe or simply explore the beautiful neighborhood. With the freedom to come and go as you please, you’ll always have something to look forward to.

Community Amenities and Services

At Heritage Oaks, residents don’t have to worry about things like cooking dinner, sweeping the kitchen, or mowing the lawn. With regular housekeeping, linen, and maintenance services, residents can have peace of mind knowing their apartment will be kept in great...

Read more

Senior living options offered

Independent Living

Pricing
for Heritage Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage Oaks

Select tour type
Select preferred date
Select preferred time

Compare

Heritage Oaks
Heritage Oaks

1100 German School Road, Richmond, VA 23225

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

The Barrington at Hioaks
The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

Commonwealth Senior Living of Bon Air
Commonwealth Senior Living of Bon Air

1000 Twinridge Ln, Richmond, VA 23235

9.1
Review score
61 reviews
9.1
Review score
61 reviews
5 star
45%
4 star
33%
3 star
16%
2 star
3%
1 star
3%
9.6
Review score
53 reviews
9.6
Review score
53 reviews
5 star
41%
4 star
30%
3 star
17%
2 star
6%
1 star
6%
9.3
Review score
250 reviews
9.3
Review score
250 reviews
5 star
88%
4 star
6%
3 star
2%
2 star
2%
1 star
2%
9.1
Review score
82 reviews
9.1
Review score
82 reviews
5 star
55%
4 star
33%
3 star
7%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Heritage Oaks

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services

Meals & Dining

  • Guest Meals
  • Anytime Dining
  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Outdoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Library
  • Indoor Atrium
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Stretching Classes
  • Gardening Club
  • Live Dance or Theater Performances
  • Bible Study Group
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Protestant Services
  • Dances
  • Activities Off-site
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Wii Bowling
  • Holiday Parties
  • Happy Hour
  • Day Trips and Outings
  • Trivia Games
  • Devotional Activities Offsite
  • Art Classes

Reviews

for Heritage Oaks

9.1 out of 10
Review Score1-20 of 61 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
4.1
Staff
4.8
Meals & Dining
3.6
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Heritage Oaks with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heritage Oaks has 61 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 61 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

October 7, 2025

5.0 out of 5 stars
Verified Review

Seems like a great community!

My apartment, the grounds and layout, friendliness of the staff and residents, cost. Would I recommend the community to others? That would be their decision after seeing the place. I like it.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

October 1, 2025

3.0 out of 5 stars
Verified Review

Heritage Oaks experience

She wasn't really there long enough for me to have much but the staff was nice, they seemed to have a decent amount of entertainment, the food wasn't all that good but it was plenty. The place is not bad but it's very dated. Overall it was a good experience.

DF

Independent Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review

Superior

I definitely would recommend. You were there when I needed you to be and you did a great job of connecting with my mother.

Anonymous

Independent Living

Family/friend

August 15, 2025

5.0 out of 5 stars
Verified Review

Heritage Oaks

The staff is very friendly and welcoming. The building is beautiful and very clean. Lots of activities and yes, we would recommend Heritage Oaks to other families based on the experience so far. Valerie the manager is a gem. She personally visited my Mom today. My mom hasn't sounded this optimistic and like herself since before her fall on[date removed]. I really appreciate it.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

August 15, 2025

5.0 out of 5 stars
Verified Review

Heritage Oaks

I'm so pleased with Heritage Oaks and the community it represents. I'll senior friend is so much happier, comfortable and well fed at Heritage Oaks. Our senior friend is so proud of his new home.

Jerry

Independent Living

Family/friend

May 19, 2025

4.0 out of 5 stars
Verified Review

Heritage Oaks

Staff seems to be good people that will help in any way they can. All is good.

Anonymous

Independent Living

Family/friend

April 16, 2025

4.0 out of 5 stars
Verified Review

Warm and Welcoming

Allways welcoming. The staff listens to the residents. As an example, I was there one day and the chef was talking with residents. The subject was what do you like, what we can discontinue and is there something you would like we haven't had. Not all activities appeal to all but the variety provides choices. Communications ++ If I was ready it would be high on my list to consider.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

December 18, 2024

3.0 out of 5 stars
Verified Review

Heritage Oaks review

The area is a bit sketchy....there is a food lion next door with a security guard at the door. There are activities but the residents seem bored and not very social. The food is hit or miss. Sometimes it's good and sometimes it just isn't. I just think it lacks the energy that I've seen elsewhere, but it's not a bad place for the money.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Dana F

Independent Living

Family/friend

November 13, 2024

4.0 out of 5 stars
Verified Review

kind and thoughtful

Heritage Oaks is great on the sales end, not so good about after sale contracts. The daytime staff is great, as well the activities director. For value for cost, it's good but not great.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

October 1, 2024

5.0 out of 5 stars
Verified Review

A wonderful place to call home.

Heritage Oaks is a lovely place. It is a very nice community where people look out for each other and the staff really care about the residents.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

June 3, 2024

4.0 out of 5 stars
Verified Review

Recommended

I would recommend Heritage Oaks as a great value for the money. I looked at a lot of places and most of them were far more expensive than this facility is. In comparison, Heritage Oaks is not as upscale but is overall a good deal.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Angela

Independent Living

Family/friend

April 30, 2024

4.0 out of 5 stars
Verified Review

Recommended

I would recommend Heritage Oaks to others. However, if the resident has any serious medical conditions this is not the place for them. Otherwise, it is a nice place to live.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Linda

Independent Living

Family/friend

April 16, 2024

5.0 out of 5 stars
Verified Review

Review for Heritage Oaks

My mother in law was only there for about 2 weeks before she passed away so our experience is extremely limited Our experience there was very positive.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

April 15, 2024

5.0 out of 5 stars
Verified Review

Heritage Oaks

The facility is very clean. The people I talked to were kind and friendly like [name removed] [name removed] and [name removed]. They were all helpful!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

February 22, 2024

3.0 out of 5 stars
Verified Review

A few improvements needed, but good for the price

I think they are doing fair I find it clean They are friendly I want to say they do good on care, But we have heard some indifferent reports I can't personally validate I have not eaten it, I understand they have staffing issues and there are occasional issues with prompt meals activities are good

Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Independent Living

Family/friend

January 19, 2024

4.0 out of 5 stars
Verified Review

New Resident Thoughts

The food could be better but the staff and residents are welcoming and friendly. It isn't in the best area of Richmond but is close to Chippenham hospital which is a plus. Also the emergency button they offer as a benefit of staying there requires a monthly subscription which is not made clear at first.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Jessica

Independent Living

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review

A Great Place to Call Home

We're really happy with the Heritage Oaks community as well as the staff. Mom also feels incredibly safe there. We would highly recommend to anyone looking for independent living for themselves or for their loved ones.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

suzie madron

Independent Living

Family/friend

November 18, 2023

1.0 out of 5 stars

KITCHEN FOOS IS TERRIBLE BAD SERVICE

I moved my parents from PA to VA and into Heritage oaks. when they 1st moved in food was great and service was good. Now the food is unelidable as is cold or burnt. staff does not wait on in a fast manner. My mom refuses to go in as her food is cold and she has dementia and gets agitated that it takes so long and is so cold in the dining room. Rent went up last year and going up again. i understand cost of food has gone up but my parents are unable to eat the food in cafeteria and spending money on groceries so they have decent food to eat. I really don't want to move them as they like their apartment and their neighbors but i also want them to have good food to eat. i am here every Mon Wed and Friday so can attest to the food and i am like everyone's niece and they all complain to me about the food and service in Dining room.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Angela

Independent Living

Family/friend

June 13, 2023

5.0 out of 5 stars
Verified Review

Recommended

My loved one currently lives at Heritage Oaks and everything about the experience has been great. The facility has always been very accommodating for all. Everything has always been clean. The food is fantastic! I would recommend this facility to family and friends!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

G.S.

Independent Living

Family/friend

February 8, 2023

4.0 out of 5 stars
Verified Review

Friendly Community

It is a very friendly and relaxed place. It's a great fit for veterans and working class seniors. My brother was immediately welcomed and has more friends now than he has had in many years since retiring. It's a great fit for people who share similar life experiences. I do recommend it.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Neighborhoods around Heritage Oaks

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heritage Oaks

Frequently Asked Questions
about Heritage Oaks

Heritage Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage Oaks 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 323-3800 to reach a resident at Heritage Oaks.

Similar communities nearby

Find Independent Living

The Crossroads at Bon Air community exterior

The Crossroads at Bon Air

9100 Bon Air Crossings Dr, Richmond, VA, 23235
Starting at $X,XXX+ monthly
8.9
Review score
58 reviews
8.9
Review score
58 reviews
5 star
39%
4 star
33%
3 star
16%
2 star
7%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
The Crossings at Bon Air is a 17.6-acre campus that features rental independent living apartments, assisted living apartments, memory care apartments and short stay respite living. Residents of our community enjoy extensive in unit amenities, such as full kitchens, washer/dryers and weekly...
Photo of The Barrington at Hioaks

The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA, 23225
Starting at $X,XXX+ monthly
9.3
Review score
250 reviews
9.3
Review score
250 reviews
5 star
88%
4 star
6%
3 star
2%
2 star
2%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
Experience Senior Care at The Barrington at HioaksNestled on 12 stunning acres in Richmond, Virginia, The Barrington at Hioaks stands out as a premier assisted senior living community. Just a short drive from Williamsburg, our senior housing offers a blend of Independent Living, Assisted Living,...
Photo of The Arbors Senior Apartment Community
1bd, 2bd
Enjoy carefree retirement living at The Arbors, an affordable senior apartment community for seniors 62 and better. This community boasts an excellent location near stores, churches, a senior center and two major hospitals. The city bus stops right in front and retail stores are within walking...
Photo of August Health Care at Richmond

August Health Care at Richmond

1503 Michaels Road, Richmond, VA, 23229
Starting at $X,XXX+ monthly
9.2
Review score
8 reviews
9.2
Review score
8 reviews
5 star
87%
4 star
0%
3 star
13%
2 star
0%
1 star
0%
1bd, 2bd
WELCOME TO INDEPENDENT LIVING AT AUGUST HEALTHCARE
Photo of August Health Care at Richmond

August Health Care at Richmond

1503 Michaels Road, Richmond, VA, 23229
Starting at $X,XXX+ monthly
9.2
Review score
8 reviews
9.2
Review score
8 reviews
1bd, 2bd
WELCOME TO INDEPENDENT LIVING AT AUGUST HEALTHCARE
Photo of Hermitage Richmond

Hermitage Richmond

1600 Westwood Avenue, Richmond, VA, 23227
Starting at $X,XXX+ monthly
5 star
40%
4 star
40%
3 star
20%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
The Hermitage is an assisted living residence in historic Richmond, Virginia. It is conveniently located just off I-64 and is near Joseph Bryan Park. The Science Museum of Virginia is located a couple of miles to the south of The Hermitage. The residence sits on an expansive lawn with lilac...
Photo of Legacy at Imperial Village

Legacy at Imperial Village

1717 Bellevue Ave, Richmond, VA, 23227
Starting at $X,XXX+ monthly
5.5
Review score
164 reviews
5.5
Review score
164 reviews
5 star
28%
4 star
34%
3 star
19%
2 star
10%
1 star
9%
Studio, 1bd, 2bd
LEGACY AT IMPERIAL VILLAGE, UNDER NEW OWNERSHIP AND MANAGEMENT, WELCOMES YOU. MILLIONS IN INTERIOR AND EXTERIOR RENOVATIONS.LIVING LIFE TO ITS FULLEST BEGINS AT LEGACY AT IMPERIAL PLAZA. Nestled among the quiet neighborhoods of Richmond, our community provides an active, engaged lifestyle. Our...
Photo of Holiday Virginian

Holiday Virginian

300 Twinridge Lane, Richmond, VA, 23235
Starting at $X,XXX+ monthly
8.4
Review score
68 reviews
8.4
Review score
68 reviews
5 star
40%
4 star
28%
3 star
22%
2 star
6%
1 star
4%
Studio, 1bd, 2bd
The Virginian provides a fulfilling, independent lifestyle in a welcoming environment. Nestled in a charming, quiet area on the south side of Richmond, you'll enjoy a beautiful home conveniently located in the heart of the south. Residents have so much to explore in a state capital rich in...
Photo of Jones and Jones II

Jones and Jones II

7806 Forest Hill Avenue, Richmond, VA, 23225
Starting at $X,XXX+ monthly
Photo of Jones and Jones II

Jones and Jones II

7806 Forest Hill Avenue, Richmond, VA, 23225
Starting at $X,XXX+ monthly
Photo of Forest Creek

Forest Creek

3501 Forest Haven Drive, Richmond, VA, 23234
Starting at $X,XXX+ monthly
Studio
The beautiful 2 Bedroom one-story cottage style apartments at Forest Creek are exclusively for seniors 55+. Free gas heat/ water and a wireless emergency response system are included in the two bedroom apartments. Forest Creek is conveniently located off Ironbridge Road with Chippenham Parkway...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top