3812 Forrestgate Dr, Winston-Salem, NC 27103
Anonymous
Child of resident/client
Overall a nice community
The staff are very caring and sincere in all they do. The food is great per my loved one and others. The activities are great. I have been pleasantly impressed with Heritage Woods. Director [name removed] is the best.
Read all reviewsHeritage Woods
Heritage Woods
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Heritage Woods
A Place for Mom has scored Heritage Woods with 9.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heritage Woods has 39 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Independent LivingFamily/friend
September 30, 2025
The staff are very caring and sincere in all they do. The food is great per my loved one and others. The activities are great. I have been pleasantly impressed with Heritage Woods. Director [name removed] is the best.
Anonymous
Independent LivingResident/client
June 19, 2025
The staff has made us feel very welcome and have gone out of their way to help us meet residents and enjoy all the events here.
Sharon H
Independent LivingFamily/friend
March 31, 2025
The friendliness and the administrative staff gets a 10! Heritage Woods is welcoming, with caring neighbors and faculty ensure that a new resident settles in and all needs are met, while facilitating and encouraging independence. Pretty landscaping with ample area to sit alone or gather outside. Abundant opportunities for enrichment activities and outings. If needed, can help coordinate skilled assistance for ADL, PT, OT, etc.
MMM
Independent LivingFamily/friend
September 13, 2024
I would recommend it as an ideal place to retire, meet good friendly residents, and enjoy a plethora of activities.
MP
Independent LivingFamily/friend
August 26, 2024
Very happy with Heritage Woods and would definitely recommend to others. Very friendly people and staff always willing to help.
Belinda
Independent LivingFamily/friend
April 29, 2024
Heritage Woods would get a 5 in all the categories that are listed. We could not be happier with me. Our loved one has made so many new friends while being there and she lives so much better. We would most definitely recommend this community to other families based on the experience so far. Thanks for your help.
Anonymous
Independent LivingFamily/friend
April 12, 2024
My loved one lives there but I know when it's my time I'd like to go there.I love the lay out of the facility. Although they do need more parking.
Karen
Independent LivingFamily/friend
March 28, 2024
She loved the staff, facilities and activities. Only issue was the food. Lack of healthy eating options and flexibility of menu choices. For example the food was generally over salted and there were not fresh vegetables on a daily basis. That said she really enjoyed the people.
Brooke M
Independent LivingFamily/friend
December 16, 2023
I enjoy having meals with my family member at Heritage Woods. The food is amazing! The staff is very friendly. The residents are smiling and seem very happy when I visit. I would recommend this community to anyone looking for a new place to call home.
Anonymous
Independent LivingToured community
July 25, 2023
My sister in law was the one who toured Heritage Woods, but she said that she found it to be "shabby, run down, and depressing" She thought that the residents were much more deteriorated than our father was, so it was not going to be a good fit. The staff were all great, it was just the facility itself that was not.
Steven
Assisted LivingToured community
July 18, 2023
Our family had an in person tour with Heritage Wood and we felt the tour experience was really good and all of the staff members we met with were very informative
Belinda
Independent LivingFamily/friend
July 11, 2023
We give 5 stars to ever category, we could not be happier with the experience we have had so far. Our loved one has made so many new friends and her life is so much better now. Thank you for your help, and we would most definitely recommend Heritage Woods community to other families looking for a place for their loved ones.
D M
Independent LivingFamily/friend
March 24, 2023
My loved one has asked several times for bathroom sink to be fixed. It doesn't hold water for 30 seconds and my loved one does a lot of sponge bathing. Also, the toilet paper holder hasn't been fixed. Now I don't live there, but I know my loved one doesn't strip their bed anymore because my loved one says, "they don't know how to make it. First-person put bottom sheet over the top. I asked my loved one to show them how they wanted it made. Kind of teach them. (no reply). Last week whoever cleaned the shower flipped the shower curtain and liner over the rod didn't flip it back over. When my loved one did it, several of the hooks came off, my loved one had a very difficult time fixing it, as they are very weak. Staff is kind, my loved one doesn't eat or use dining room. It probably is a good value for the money, if you can get your bed made, and things fixed. My loved one had to go down stairs before to see if they had a delivery. And a case of food was there, rather than delivered to their room. Please don't let my loved on know I've mentioned this, but these are their words. And they should come from my loved one. My loved one likes the entertainment. And still shy about activities. I don't think it's a reflection on A Place for Mom. They were wonderful finding the place. And the family like's Heritage Woods. Just not the things mentioned and would very much appreciate having these things improved, but that's not your fault or place.
MC
Assisted LivingFamily/friend
July 8, 2022
Very quiet like a library. We were worried she would not enjoy this one as much. Dimmer and less active.
June
Independent LivingResident/client
March 21, 2022
It is wonderful, I love it and I could not be happier than I am now living at Heritage Woods. The facility itself is very clean and all of the staff members are super friendly. The food was not the best when I got here, but it is getting better, we have a new chef and he has new ideas and is putting forth new things. The activities director is wonderful, I would give her higher than a 5 if I could. With covid we were kind of bored since we could not go out and do things, but now we are getting back to normal and it has been great. We have had lots of entertainment coming in and we have been going out to do activities. The staff go out of their way to help us and make us happy. I fell in love with my apartment right when I walked in, it is perfect and exactly what I was looking for. The director has been strict on the covid protocols and we still have to wear masks. She was very empathetic when I lost my dog a few months ago. We have a community dog, it is a toy poodle and if I am ever feeling lonely or want cuddles, she lets me come into her office and get the dog. I would most certainly recommend Heritage Woods to others who are looking, it is a great place.
anonymous
Assisted LivingFamily/friend
December 20, 2021
The staff (absolutely everyone) treat our resident with kindness, unconditional acceptance, nurture and support. They are knowledgeable of details of needs and prompt to respond. The culture is warm and friendly.
L S
Independent LivingFamily/friend
September 16, 2021
This is an absolute place you should look at for your loved ones. This is a wonderful community. The staff are easy to work with and are concerned about the residents. My loved one has enjoyed the food here.
Bonnie
Independent LivingResident/client
May 7, 2021
The activities are starting to open back up, there are more and more being offered each day. When I first came to look at it, i really liked it but what really sold me was the friendliness of the staff members and the location. They have been very considerate during the pandemic, and trying to keep the residents safe and as active as possible at the same time. The staff are just very caring.
anonymous
Assisted LivingFamily/friend
February 10, 2021
We chose Heritage Woods at the time for independent living, the room size that he got was big and lovely and had a garden view. They were much better for the cost especially compared to others we saw. Overall, it has been a good experience and I would recommend.
Anonymous
Independent LivingResident/client
November 18, 2020
The place has really gone downhill since the new director took over. She likes to make things about herself but presents as someone who cares about the folks that live here, when in reality she only cares for herself. She speaks to us residents like we are dumb half the time and does not seem to care about our opinions. I believe multiple residents here are not receiving the care they need and we continuously have new move ins that are not at all appropriate for independent living or even assisted, but it’s rent money paid every month so management does not care who moves in. Too many recent changes for the negative and I will be actively looking for better places to live that are run by someone who actually cares about the PEOPLE and not the money.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.