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Honor Home Care - San Mateo, CA

400 S El Camino Real, San Mateo, CA 94402

For more information about home care options:
(866) 374-4058
4.2
Review score
19 reviews
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Honor Home Care - San Mateo, CA
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Honor Home Care - San Mateo, CA
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Anonymous

Family/friend

5.0 out of 5 stars

Great for dad

The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of the week , is harder to have the same caregiver. It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.

Read all reviews

Honor Home Care - San Mateo, CA

Honor Home Care provides in-home senior care, helping older adults in the San Francisco Bay Area continue to live well at home as they age. Care Professionals are exceptionally reliable and ready to help meet your care needs — from respite care and companionship to around-the-clock care and hospice support. Security screened, Honor care professionals assist with daily activities and support the care of people living with Alzheimer's or other dementia, Parkinson's, cancer, heart disease, and other conditions related to aging. Honor connects families who need personalized high-quality home care for older adults with the best professional caregivers. They offer 24/7 phone support and no long-term contracts are required.

Services and Amenities

With Honor-San Francisco home care services, care looks like receiving help with the activities of daily living that keep seniors happy and thriving. Caregivers assigned to seniors can help with services like medication management or meal preparation. For seniors who may want transportation options, caregivers can help by taking them to appointments, social activities, or wherever they may need to go. Services can also include daily companionship like a friend for a walk or someone to spend time with. Honor Homecare is an option for all seniors and for those...

Senior living options offered

  • Home Care


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Reviews

for Honor Home Care - San Mateo, CA

4.2 out of 5 stars
19 reviewsWrite a review
Overall Experience
4.2
Friendliness
4.2
Care Services
4.2
Value for Cost
4.2

Filters

1-19 of 19 reviews

Last Updated: 6/3/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

June 3, 2024

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Our Experience

We used home care services for my mom through Honor Home Care San Mateo and I was not very pleased. My mom ended up getting a bed sore, which is finally healed up after over a year. And I paid a high rate per hour for 2 girls, 12 hours. They did nothing, they didn't even put my mom in a wheelchair to take her out to eat. With 2 people, they should have been able to do that. They told me that they would do that, but I heard that they only did it once, so I have no good comments for Honor Home Care. Cost me $8,000. My mom hasn't been out of bed since. I expected a little bit more care than what she got. I was very disappointed.

Steve C

Home Care

Resident/client

February 20, 2022

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Steer far away if you truly care for your loved one

I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.

Anonymous

Home Care

Family/friend

July 13, 2021

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

I didn't request any option in San Francisco

Marsha S

Home Care

Family/friend

May 24, 2021

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0

Some Good, Some Not So Good

I would tell others that there were some staff that did their job well. There were other staff that took short cuts and didn't do their job efficiently. I would recommend you pay attention to the staff to make sure it is what your contracted.

Anonymous

Home Care

Family/friend

November 21, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great for dad

The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of the week , is harder to have the same caregiver. It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.

Anonymous

Home Care

September 8, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Best Thing That Has Happen To Us

We are so blessed that someone has recommended this service to us. The 2 caregivers that have been coming out to my wife have been angels. Most people don't treat stroke patients with the level or care they deserve but not these ladies. They speak and treat my wife with the utmost respect and dignity. They are gentle and speak to her softly. They are always on time and if for what ever reason someone isn't able to able to make the appointment they send a replacement out quickly so we don't miss an appointment. The agency is easy to get ahold of we just love them. The agency from what we have been told has only been servicing this area since about February and we are sure glad they started.

M.

Home Care

Family/friend

July 17, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I can't thank you enough for all you did for me and my husband. Whenever I had to leave the house I knew he was in good hands with the caregiver. I would recommend Honor to anyone who asks me about caregivers.

JHarla

Home Care

Family/friend

May 18, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I feel fortunate to have discovered Honor Care for my 92 year old mom. They are an innovative, contemporary caregiving agency.

Anonymous

Home Care

Family/friend

March 17, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I met with [Removed] and we have set up an arrangement. Very impressed with their professionalism and thoroughness. I am looking forward to working with them to provide the in-home care that [Removed] needs.

David

Home Care

Family/friend

January 3, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Thanks, Honor!

I couldn't recommend a better home care health service for transitioning from inpatient care to independent living.

Felicia

Home Care

Family/friend

December 12, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great program!

Honor has been very professional and helpful. The sales rep came to the hospital to meet my mother and I. No pressure to join the agency. They gave us information on the company. I joined Honor and have been happy with the services. They took good care of my mother and interact well with her while I was at work. Great program...!

Brad

Home Care

Family/friend

November 30, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

recommended

Honor has made every step in the process simple, and everyone we dealt with -- from those on the phone, to the one making the in-home assessment, to the caregivers -- have been delightful to work with. It’s amazing to see how caring they are, and how they have made it their collective purpose to best care for their clients. It’s amazing to think after several months of putting off a decision to get in-home care for my mom, we're now wondering, "Why didn't we do this earlier?" We cannot be more delighted and grateful for their care and attention, and we would recommend Honor to anyone facing the same decision we were.

Anonymous

Home Care

Family/friend

October 13, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Dementia care

Great home care, especially if you're dealing with memory loss. The caregivers that come in have been angels. I love Grace. My mother was independent and didn't want help because of her dementia. She needed help, but wouldn't accept it. Seniors helping seniors were previously there during the day taking care of mom, but she couldn't care less about them. She wanted Grace from Honor because of her patience. Grace takes copious notes that helps keep us looped in.

Ludovic

Home Care

Family/friend

October 6, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Recommend Honor

Dad unexpectedly needed care, and i needed someone caring and responsible in just a few hours. I called and emailed lots of services. Honor turned around my request quickly, did a great day of assessment, and sent us a fantastic person to care for my dad. I strongly recommend them.

MaryK9

Home Care

Family/friend

October 6, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Best in-home care agency around!

After 6 years of hiring lousy agencies that basically hire people whose only qualification is that they "have a pulse", I can't tell you how pleased I am with Honor. They are absolutely the best in-home care agency around! Don't even go to anyone else. These people are honest, professional and will only send the highest quality care-givers to you. My mom is 96 years old and lives with me, but we need to go out of town occasionally or to an all-day event. I went to Oregon and Washington DC this summer and never was worried or stressed out because the caregivers Honor sends are the most competent people around. One of their caregivers will be coming this Tuesday evening because I need to go to the East Bay for an extended evening and I know my mom will be in good hands.

AB

Home Care

Family/friend

September 1, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Thank you

I appreciate Honor's assistance and once again want to thank Honor for always being in close contact with anything that comes up! It's a challenge trying to make sure my dad is OK while living so far away, and it's quickly becoming indispensable having Honor as a part of his support system. Thanks!

Anonymous

Home Care

Family/friend

August 22, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

I would use Honor again!!!

The caregivers were on time and took great care of my dad. We used this service for 3 days for respite care. We did have a small issue of one of the ladies not knowing certain things after I showed her. She said she did not know how to work the dryer and did not know where certain things were. They were able to have someone stay with my dad overnight.

Cynthia

Home Care

Family/friend

August 12, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Can I give a 10 star rating???? We have been using Honor for several months now and they are Awesome! First, just the response from the team is amazing! Way to go Monet & Tammy!!! And the care givers they send home are very caring, patient, loving and really show a passion for what they do. Lastly the convenience of requesting care in as short as 2 hours lead-time and requesting as low as an hour of care , all just on my phone is just incredible! Keep up the good work Honor Team!

Deborah

Home Care

Family/friend

August 4, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing Care

I am very impressed with the service that Honor provides. Very professional, knowledgeable, efficient and caring. Plus they follow up after a visit to ensure customer satisfaction. And their on-line capabilities makes communication very easy.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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