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1122 Spring St, Medford, OR 97504
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4 reviews
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Janet
-
Child of resident/client
5.0
Could not be happier
My mom is absolutely thriving at Horton Plaza and is as happy as she could ever be. The facility is very clean, the staff are wonderful, and the meals and activities provided are excellent. The first day that she was here she had residents knocking on her door all day introducing themselves. The maintenance staff are great, she had a lot of furniture delivered from wayfair and they helped her put it all together and hang the pictures on her wall. They have an assisted living wing as well and I am sure that they get the same kind of care and attention that the residents in independent living get. We love Horton Plaza.
About the facility Horton Plaza
Horton Plaza in Medford, OR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Independent Living
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Amenities at Horton Plaza
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Community Amenities
Common areas
- Indoor Common Areas
Activities
- Devotional Activities Offsite
- Activities On-site
Compare
Horton Plaza
1122 Spring St, Medford, OR 97504
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3033 East Barnett Road, Medford, OR 97504
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Review score not available
9.4
Review score
61 reviews
9.4
Review score
61 reviews
5 star
60%
4 star
26%
3 star
8%
2 star
3%
1 star
3%
8.7
Review score
14 reviews
8.7
Review score
14 reviews
5 star
72%
4 star
21%
3 star
7%
2 star
0%
1 star
0%
8.7
Review score
20 reviews
8.7
Review score
20 reviews
5 star
50%
4 star
30%
3 star
5%
2 star
5%
1 star
10%
Studio
--Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Horton Plaza
A Place for Mom has scored Horton Plaza with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horton Plaza has 4 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
4.1
Friendliness
3.3
Care Services
3.4
Staff
5.0
Meals & Dining
5.0
Activities
3.6
Value for Cost
3.4
A Place for Mom has scored Horton Plaza with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horton Plaza has 4 reviews with an average "overall experience" of 3.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Janet - Family/friend
Independent Living
April 4, 2022
Could not be happier
My mom is absolutely thriving at Horton Plaza and is as happy as she could ever be. The facility is very clean, the staff are wonderful, and the meals and activities provided are excellent. The first day that she was here she had residents knocking on her door all day introducing themselves. The maintenance staff are great, she had a lot of furniture delivered from wayfair and they helped her put it all together and hang the pictures on her wall. They have an assisted living wing as well and I am sure that they get the same kind of care and attention that the residents in independent living get. We love Horton Plaza.
Ulam Alum - Family/friend
Independent Living
March 31, 2020
Please do not put your loved one in this facility.
My husband and I have a friend that is more like our father who has lived there since July 2019. We are his POA and his health care reps. They are refusing to let us in (even after COVID lock down is over) because I swore and my husband wrote a negative review. Within an hour of writing the review we got a call saying he would not be allowed in either. The manager's actions are retaliatory and she has shown she does not care about our friend's care as before kicking me out I was in the process of hiring care givers for him. I asked her to work with me on this and she would not. She actually advised me to take him out to conduct interviews (while he was sick during this COVID crisis). Clearly this was not in his best interest and I can only assume they are more concerned with liability issues then with the well being of their residents. They actually talked to a lawyer and had them send us a no trespass notice. The longterm care Ombudsman who we called to advocate for us told us that the letter would not hold up in court as residents living there have the right to see who they want. He confirmed that the manager wants us out because of rudeness/swearing and the negative review. She even went so far as to say that they do not want the residents to swear either.
This is very disturbing for us as our friend is losing his memory more and more and needs our oversight and care. We now have to either hire a lawyer or move our friend into another facility. Please do not put your loved one in this facility.
char ormonde - Industry reviewer
Independent Living
July 22, 2016
Happier, Healthier and Fun
The friendliness of the staff and residents is overwhelming at Horton Plaza, they always go the extra mile to make your life happier, healthier and Fun!
Response from Horton Plaza
July 25, 2016
Thank you so much! We enjoy making Horton Plaza a great place to call home for our residents.
Melody White - Family/friend
Independent Living
July 1, 2014
Horrible Place
I am a trustee and poa to a wonderful 92 year old lady. She was at Horton Plaza for a few years in the assisted living side. Had to finally move her due to the fact that they were charging her for services they were not giving. The head of personal care also gave her the wrong medication. If it hadn't been for the private caregiver i hired, she would have taken it. Her response was "no big deal, it wouldn't hurt her". There were also numerous things that disappeared from her room, and the staff told me that she was always losing things. They even argued with my husband who is a physician when he questioned her care. If you care about your patents, do not place them there.
Viewing 1-4 out of 4 reviews
Neighborhoods around Horton Plaza
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Oregon regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oregon regulations for Assisted Living.
Frequently Asked Questions about Horton Plaza
Call (541) 770-1122 to reach a resident at Horton Plaza.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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