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Independence Assistance Inc of Redlands, CA

278 Tennessee St Ste 3, Redlands, CA 92373

For services offered:
(866) 374-4058
3.1
Review score
8 reviews
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Independence Assistance Inc of Redlands, CA
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Independence Assistance Inc of Redlands, CA
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Anonymous

Family/friend

5.0 out of 5 stars

The set up is fabulous.

I would rate the service a 5. The set up is fabulous. We get one caregiver during the week and one on the weekend. We are very happy with the service, no complaints at all.

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Independence Assistance Inc of Redlands, CA

Our Commitment to Quality Care

We hold, with great regard, the fact that you are considering us to care for your family member or loved ones. Our care system utilizes a team of several staff professionals who conduct quality assurance visits and maintain communication between our clients, their families, our office and our client's circle of medical professionals.

Specializing in Live-in Care

Our caregivers are available to you 24 hours a day, 7 days a week. We provide escorts to appointments, shopping and errands. We also help with personal care, medication reminders, meal preparation, light housekeeping, doctor and hospital visits, laundry and linen service and bill paying, to name a few.

Senior living options offered

  • Home Care

Independence Assistance Inc of Redlands, CA

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Independence Assistance Inc of Redlands, CA

3.1 out of 5 stars
8 reviewsWrite a review
Overall Experience
3.1
Friendliness
3.2
Care Services
3.2
Value for Cost
3.1

Filters

1-8 of 8 reviews

Last Updated: 3/6/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

A.T

Home Care

Family/friend

March 6, 2019

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Don't waste your time

Unprofessional, inadequate and a major lack of integrity. By far the worst company I've experienced. Management is unable to properly manage or conduct own company. Communication skills are negative: not within client or Caregiver standards.

Anonymous

Home Care

Family/friend

March 1, 2017

3.5 out of 5 stars
Verified Review
Friendliness
3.5
Value for Cost
3.5
Care Services
4.5

Not a great experience

The caregiver that came out to the house was wonderful. She helped with the cooking, shopping and was a companion. She was sweet worked very hard and went above and beyond. We did have some issues with the manager as we they did not explain everything about how you have to agree to a minimum of a month of service. I felt they went around me and had dad sign the contract. We did have an issue with getting out of the contract even though we advised them they were not getting the care they needed. Dad did not like speaking to the manager [Removed]. I would suggest asking a lot of questions when looking into this care service.

Anonymous

Home Care

Family/friend

November 4, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The set up is fabulous.

I would rate the service a 5. The set up is fabulous. We get one caregiver during the week and one on the weekend. We are very happy with the service, no complaints at all.

Delores

Home Care

Family/friend

August 26, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very Pleased

Very pleased with the company and the caregiver.

Anonymous

Home Care

Resident/client

July 25, 2016

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

Concerns With This Home Care

I was not satisfied with this home care agency. My husband wasn't comfortable with the care givers. They were not good at following instructions. I would ask the care giver to do some thing, and she would do it her way. We had many issues with the home care agency. I would not recommend it.

Anonymous

Home Care

Resident/client

July 15, 2016

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Decent Home Care

My experience with this home care was fairly decent. The care givers were good, but there were times when I had to remind them of things to do. The agency owners were kind and friendly. It was a decent experience.

Anonymous

Home Care

Family/friend

July 5, 2016

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Not A Good Experience

I met with a woman who helped me for one day. She had me sign a two week agreement with a post-dated check. She ended up telling me my scheduled would not work with hers and I was told I would get a refund for the days we were not going to use, only one day of service was used. I have yet to get a refund and have problems getting it back.

Anonymous

Home Care

Family/friend

February 15, 2016

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

So Far Everything Is Going Great

So far everything is going well we have only had the service for about a week now, but so far everything is going great. The staff that has come in is very friendly and very helpful with my mother. I would recommend this agency I would say to anyone looking into care options just speak up and make sure the agency understands your needs and exactly what you want.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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