2.0 out of 5 stars

Verified Review

Cleanliness

3.0

Friendliness

2.0

Value for Cost

2.0

Care Services

2.0

Activities

3.0

Staff

2.0

Meals & Dining

4.0

Be Cautious

They're liars. To me, a promise made is a debt unpaid. What they promise they do not fulfill. They are poor communicators and do not do what they say they will. They do not return calls. I've found them to be very unappreciative of the fact that we were spending a ton of money there. Their interest in serving the everyday needs of their patients and families is really lacking. My person did not feel safe there due to aggression from some of the male residents. Overall it was a distasteful experience. They did not do anything near what they promised. When I moved my person out, they didn't even seem to care. I certainly would not give them a recommendation to anyone.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Easy process and very helpful staff.

I recently toured this facility for my father who ended up moving in. I was pleasantly surprised by how clean the facility was as I had also toured several others that weren't so clean. The hallways were wide and bright and odor free. I was pleased to see the patients enjoying some music and since I toured before lunch I was even able to taste some of the food which was delicious. When we decided to move my father in the director was able to help me get the paperwork I needed and made it a very easy process. My father has been there now for a few weeks and so far so good.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Inspiritas of Wildwood

I toured Inspiritas of Wildwood looking for a Memory Care for my sister. I was impressed by the friendly staff and how clean the community was. They have a calendar full of activities for the residents , even activities outside of the community. The place is beautiful and the rooms are spacious. This company seems to care about giving the residents a wonderful place to live.

1.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

3.0

Value for Cost

1.0

Care Services

1.0

Staff

3.0

Meals & Dining

5.0

Not recommended

When you walk into this facility, it's beautiful. The main areas are clean, which is why I rated it a 4. But the resident room cleanliness, I would rate a 1. My dad's room wasn't kept clean, at times they would leave food sitting in his room for days. A few of the staff were wonderful, but most were not great. The management is horrible. I will say, they oversold us on the care that they could provide. I knew that within the first week of dad being here. The staff isn't trained to handle special care/needs. We ended up moving dad to another facility. I would absolutely not recommend this place to family and friends.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

My Grandfather loves it!

My grandfather has been in assisted living for about 4 ears now and recently moved to this locatio. He loves it! The staff is kind and he loves to joke with them, he actually eats the food and enjoys it, and the care team has been amazing with our family. My grandfather was on hospice for 2 years and once he got here and the team made a few minor chages he actualy "graduted" from hospice and has been thriving! The best thing we ever did was move him to Inspiritas of Wildwood, thank you!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Community tour

Absolutely love this beautiful community! The care staff is very friendly and attentive, the meals are amazing and super fresh and the activity calendar is super engaging. Highly recommend this memory care for your loved one!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Pleasantly Sueprised

They have the most caring team! The building is immaculate. I highly recommend Inspiritas of Wildwood

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Great experience

Love this community!!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Amazing purpose built community

Was blown away by the attention to detail in this building and things that I would of never noticed before that are important to dementia residents. I also saw engaged residents, and attentive staff. Loved their signature programs!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Awesome

Wonderful place

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Beautiful Community

Great layout, delicious food, caring staff :)

3.5 out of 5 stars

Verified Review

Needs improvements

Just like everywhere, they are having a lot of turnover of personnel, there is a major lack of communication, and they have not been responsive to phone calls and text messages. We have been very frustrated with the experience so far. The facility is very nice and beautiful but there are just a lot of things that they need improvement on.

1.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

3.0

Value for Cost

0.5

Care Services

0.5

Staff

1.0

Another place that looks good but does not live up to the promise

The community relations person is fabulous and very knowledgeable and on top of her game. However, you can not run a community with one person that is good at what she is doing. She helped me figure out so much stuff and gave me information on insurance I was not aware of. Before we moved in we had a meeting in regards to my mother and when I moved my mother in the day I got there I found out that they went on Covid lock down. No one told me or made me aware at all when I spoke with all of the head nurses. There were no staff and no one was allowed out of the room due to the lock down. I had to set up her room and lift her to get my mother situated. One resident was in the hall yelling that he needed help and no one came. She was supposed to get a wrist band that would show if my loved one fell and she never got a band. I finally found a nurse that could help and the nurse came in and helped and I had to assist the nurse. This was the only staff person I saw that whole day I was there. The next day I returned and was told I could not come in, my mother was sent to the hospital due to a fall and I was not notified. My loved one should not have been at the hospital because she was on hospice. My mother one night was in pain and they did not have any pain medication to give to her in the building. The maintenance was also no on top of getting things done. When my loved one passed I was not allowed to come into the room, nobody also knew where she was sent to.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.5

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

This was the place for my husband

The community is very clean, the friendliness of the staff and their care services are excellent. Each residents has watch with a GPS so the staff members know where every residents is. The watch also measures heartbeats, there is an emergency button for those who may fall, the staff will be notified. It also will tell the residents the time and date out loud if needed. The food is great, we have never seen our loved one eat so much he really enjoys it. The activities lady takes care of everything, they have exercise classes, trivia games, and a bus service that takes them out once a week on a joy ride. The gardens are lovely and we are able to bring our pet dog when we come to visit. They also have a doctor on site which is nice, and they are able to bring in X-Ray machines if a residents has fallen.