1290 Santa Rosa Drive, Chula Vista, CA 91913
Julie
Child of resident/client
friendly, and kind staff
The facility does not have a diabetes management component, which I did not realize until we had already decided to use them. The staff are extremely helpful and always very pleasant. They work hard to greet everyone by name. I have been extremely pleased with our treatment there. For some reason in the beginning, we had trouble having my mom's room cleaned on a weekly basis, but they have addressed that.
Read all reviewsIvy Park at Otay Ranch
Ivy Park at Otay Ranch is a senior living community convenient to popular casual dining and shopping centers. The property offers beautiful spaces, indoors and out, to gather with friends and family. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is designed to be a vibrant, joyful, and purposeful place to live. Our team is always coming up with new activities...
Ivy Park at Otay Ranch
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Ivy Park at Otay Ranch
A Place for Mom has scored Ivy Park at Otay Ranch with 8.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Ivy Park at Otay Ranch has 35 reviews with an average "overall experience" of 4 out of 5.
Julie
Assisted LivingFamily/friend
June 26, 2025
The facility does not have a diabetes management component, which I did not realize until we had already decided to use them. The staff are extremely helpful and always very pleasant. They work hard to greet everyone by name. I have been extremely pleased with our treatment there. For some reason in the beginning, we had trouble having my mom's room cleaned on a weekly basis, but they have addressed that.
Anonymous
Assisted LivingResident/client
June 18, 2025
What stands out the most are the friendly employees. They are very attentive. It has beautiful surroundings. It is less expensive that a lot of places.
MJ
Assisted LivingToured community
June 16, 2025
[name removed] was wonderful, helpful, and personable. She set my father at ease and treated him with respect. As an adult child of a parent who is reluctant to leave his home, I appreciated the questions she asked him about his daily activities. She demonstrated such an insight into the aging experience.
MARLO RHODES
Memory CareFamily/friend
June 11, 2025
In my own opinion Ivy Park is a beautiful place but overall I couldn't help feeling that the memory care side (Evergreen) is short staffed. My mom needed more care and attention than they could give her which caused her to lose weight rapidly and she also contracted Pink eye while in their care. I have no idea why Patient Zero wasn't quarantined but it spread and my Mother caught it. The short staff do they best they can do with to take care of the residents but the residents outnumber the nurses about 15 to 1. In my time visiting Evergreen I never saw more than 3 nurses working at the same time to care for the residents in that unit. Unfortunately my Mother was left unattended too much and her health was suffering because of it. She suffered from Lack of sleep and lack of making sure she was eating. If your loved one can feed themselves and voice their concerns to the staff then your loved one maybe a better candidate for memory care.
Anonymous
Assisted LivingFamily/friend
May 9, 2025
The facility is clean and front desk staff are very courteous. My mother has had some issues with ants inside her unit that needed repeat treatments to contain.
Anonymous
Memory CareFamily/friend
May 5, 2025
The staff in all areas is very friendly and helpful. There is a wide variety of activities and programs that are provided in both the assisted living and memory care facilities. The facility is well maintained and clean. The administrative staff is excellent, open to suggestions and feedback.
Sarah S
Assisted LivingFamily/friend
March 8, 2025
Cost was mid range compared to other options. They worked carefully with my loved one when she had to move from assisted-living to memory care. From the many tours of assisted living to memory care places, Ivy Park Otay ranch stood out in all categories that are important for the family and resident. The managers are friendly and caring, as well as the entire staff. They are willing to make living at Ivy Park about the individual residence needs but also really treating them as a whole person and including the family in decisions. Beautiful and clean facility that is up to date with a great floorplan. They plan and follow through on activities and special events. My loved one has actually made a lot of friends and enjoys the activities. They often go out to movies or for ice cream in the facility van along with caregivers.
Anonymous
Assisted LivingFamily/friend
March 7, 2025
1. food was awful and made her sick 2. The cookies they give you when you do tours are only for those who do tours. The residents do not get any. 3. The kitchen runs out of food items all the time. Fruit, tea, main dishes. 4. Work orders do not get completed after you move in. 5. Staff are very helpful before you move in. After you move in the work orders, don't get done. My mother in law needed some shelves, and they never got put in even after following up several times 6. Light bulbs never got changed after reporting they were out.
paul david campbell
Assisted LivingResident/client
December 18, 2024
Loved every moment there and made some great friends. The 2br 1 ba apt was a little small for our extra heavy large furniture and junk. if we could have do-overs we would still be living at Ivy Park having minimized our "STUFF"
Anonymous
Assisted LivingFamily/friend
December 12, 2024
Residents were very engaged with activities, and everyone helped my father when he needed it.
John O
Assisted LivingResident/client
November 9, 2024
It’s like being in Heaven on Earth. I had a dream last night, coming here is like being placed in the hand of God for me. With constant love coming from the employees. 24 hours a day. It is the best place in the world and I’ve been in every country in the world. Aubrey is the greatest little girl dog in the world and she loves it here too.
Anonymous
Assisted LivingFamily/friend
October 29, 2024
The place was great when my father was ambulatory, but after he had a stroke, care was terrible. While they said they would be able to care for him until end of life, they were ill prepared to do so. He was left in his room 24/7 with occasional check ins. Never dressed or taken to the dining room. It was very sad and I was paying more then $[removed] a month at that time.
Anonymous
Assisted LivingFamily/friend
June 28, 2024
We had an AWFUL experience with Ivy Park. We moved Mom to a different facility and she has since passed a year ago [date removed] . I would never recommend Ivy Park to anyone. They need to improve on everything. I don't feel they are properly trained or knowledgeable enough to provide Personalized individual care for Memory Care Patients. They never made sure mom's dentures were cleaned, at one point when she wasn't eating and she told us it was because her mouth was sore. When we checked her dentures they were covered with black mold. We were asked to bring personal grooming supplies, which we did, then they asked us to bring more. When we got to Mom's room, we found all of the original products that we brought, and none of them had even been used. Mom's hearing aids were lost within the first week of her being there. Mom was ambulatory when we first put her in the facility and within a few weeks she was not walking anymore and was not able to get out of a wheelchair after that. Mom was constantly exit seeking while she was there and begging us to get her out of there . This did not happen when we put her in the new facility. Our overall experience was very negative and as I stated before, we would never recommend this place to anyone.
Anonymous
Assisted LivingFamily/friend
May 9, 2024
Reasons we chose Ivy Park at Otay Ranch - New facility (only 5 years old), price, location (nearby family) and overall presentation. Overall good experience work orders take a while to complete. Maintenance issues take a while to get fixed.
Anonymous
Assisted LivingFamily/friend
May 6, 2024
My mom loves it here. She is very happy with the neighborhood, friendliness of the staff and residents and the freedom she is given as an independent resident.
Anonymous
Memory CareFamily/friend
January 31, 2024
They don't give the quality of care that they charge for. I am looking for a different place for my loved one because of this.
Christy
Assisted LivingFamily/friend
December 14, 2023
The staff is very nice and made my dad feel very welcome. It took a week or two to get everything set up and the staff was very receptive to his/my needs and questions. The facility is absolutely beautiful.
Coleen H
Assisted LivingFamily/friend
August 3, 2023
[name removed], the Executive Director is fantastic. She made the whole experience easy when we put our Mom into the facility. I would always recommend Ivy Park to anyone. Many thanks to A Place for Mom.
Anonymous
Assisted LivingFamily/friend
July 8, 2023
It's a very nice facility, both apartments and common areas. Extra care is available and excellent. Staff, all the way up to and including the executive director, were helpful and caring.
Robyn
Assisted LivingFamily/friend
June 28, 2023
My mother in law was very happy at Ivy Park at Otay Ranch. This facility is gorgeous and chic. The housekeeping keeps it that way. The staff was very caring and attentive. I would highly recommend this facility to family and friends.
Ivy Park at Otay Ranch
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.