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12400 Preston Rd, Dallas, TX 75230
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Ed B
-
Sibling of resident/client
5.0
A life improving experience
Only challenge has been the water pressure is weak. They have been working on it and it has improved. Initially it was bad. Could barely take a shower or get the shampoo rinsed out of her hair.
About the facility Juniper Village at Preston Hollow
Juniper Village at Preston Hollow is an assisted living and memory care community located north of Dallas, Texas on the Dallas/Preston line and would be ideal for those looking in the north Dallas area. The community features extensive amenities, personalized services, and pet-friendly senior apartments to help your loved one feel at home. Located on about two acres of beautifully landscaped grounds, the community is surrounded by schools, churches, and a quiet residential neighborhood.
At Juniper Village at Preston Hollow, the community is ideally sized with only about 78 residents in assisted living and 24 in memory care. This means your loved one can discover an array of activities to match their preferences without feeling lost in the shuffle.
For example, the arts and crafts studio is a hub of creativity where residents gather to learn new pastimes or perfect old hobbies. To stay active, the community has multiple fitness centers as well as an engaging fitness and wellness program. If residents prefer a more relaxed day, they can find a favorite book in the library or simply take a stroll on the outdoor walking paths.
Other amenities include:
- Community kitchen
- Private dining room
- General store
- Game room
- On-site beauty parlor and barber shop
Assisted living residents at Juniper...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Juniper Village at Preston Hollow
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Juniper Village at Preston Hollow
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Compare
Juniper Village at Preston Hollow
12400 Preston Rd, Dallas, TX 75230
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9715 Plano Road, Dallas, TX 75238
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8.3
Review score
51 reviews
8.3
Review score
51 reviews
5 star
49%
4 star
33%
3 star
12%
2 star
4%
1 star
2%
9.9
Review score
75 reviews
9.9
Review score
75 reviews
5 star
60%
4 star
24%
3 star
4%
2 star
3%
1 star
9%
9.7
Review score
46 reviews
9.7
Review score
46 reviews
5 star
81%
4 star
17%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
74 reviews
9.5
Review score
74 reviews
5 star
68%
4 star
12%
3 star
11%
2 star
0%
1 star
9%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Juniper Village at Preston Hollow
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
- Memory Care
- Medication Management
- High Acuity Care
- Diabetic Care
Meals & Dining
- Gluten-free
- Special Dining Programs
- Vegetarian
- Organic
- Pureed Meals
- Low / No Sodium
- No Sugar
- Meals Provided
- Room Service
- Anytime Dining
- Guest Meals
- International Cuisine
- Professional Chef
- Kosher
- Restaurant Style Dining
- Vegan
Room Amenities
- Handicap Accessible
- Garden View
- Kitchenette
- Ground Floor Units
- Air Conditioned
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Library
- Private Bath
- TV Lounge
- Meeting Room
- Beauty Salon
- Outdoor Common Areas
- Computer or Media Center
- Outside Patio
- Central Fireplace
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Game Room
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
Languages spoken
- English
- Spanish
Activities
- Community Service Programs
- Christian Services
- Trivia Games
- Choir / Singing Club
- Community Service Organizations
- Holiday Parties
- Happy Hour
- Current Events Club
- Day Trips and Outings
- Sensory-based Programs
- Devotional Activities On-Site
- Activities Off-site
- Activities On-site
- Cooking Club
- Intergenerational Programs
- Birthday Parties
- Live Dance or Theater Performances
- Forever Fit
- Reminiscence Programs
- Pet-focused Programs
- Stretching Classes
- Tai Chi
- Cards / Pinochle Club
- Visiting Rabbi
- Wine Tasting
- Devotional Activities Offsite
- Art Classes
- Yoga / Chair Yoga
- Men's Club
- Bridge Club
- Other Religious Services
- Wii Bowling
- Karaoke
- BBQs or Picnics
- Visiting Chaplain or Priest
- Live Musical Performances
- Resident Band or Musicians
- Cooking Classes
- Protestant Services
- Dances
- Jewish Services
- Catholic Services
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Walking Club
- Gardening Club
- Bible Study Group
- Live Well Programs
- Brain fitness / Dakim
- Book Club
Reviews
for Juniper Village at Preston Hollow
Write a review
A Place for Mom has scored Juniper Village at Preston Hollow with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Juniper Village at Preston Hollow has 51 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.3
Staff
4.5
Meals & Dining
4.4
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Juniper Village at Preston Hollow with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Juniper Village at Preston Hollow has 51 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Anonymous - Family/friend
Assisted Living
October 28, 2024
Review for Juniper Village at Preston Hollow
Food is mediocre. Bad or non existent communication between aides and nurse. We moved out.
When asked for corporates phone number...I was told no one at Juniper had it....looked it up on internet. Gave them a call. They were very receptive to my complaints and concerns. No hot water for over 30 days. Told to shower in another room...
Ed B - Family/friend
Assisted Living
October 1, 2024
A life improving experience
Only challenge has been the water pressure is weak. They have been working on it and it has improved. Initially it was bad. Could barely take a shower or get the shampoo rinsed out of her hair.
Response from Juniper Village at Preston Hollow
October 14, 2024
Thank you for your 5 star review!
VN - Family/friend
Assisted Living
August 7, 2024
Review for Juniper Village at Preston Hollow
It was a good experience and I would recommend to others.
Anonymous - Family/friend
Assisted Living
May 30, 2024
Good choice for us
We chose Juniper Village because of the room sizes and the flexibility of care. The staff is certainly very friendly and competent.
Anonymous - Family/friend
Assisted Living
May 21, 2024
Review for Juniper Village at Preston Hollow
It was a good option for my dad because they do not do background checks. My dad has a misdemeanor we are trying to get thrown out but it kept him out of other facilities. I'd have picked another location if I had the choice. I would recommend the assisted living to others but not the memory care. My dad is in memory care.
Jan B - Family/friend
Assisted Living
May 13, 2024
Lovely Staff with Longevity
So many of staff here have been with the community for many years!
The Chef has been there 15 years! You know the food is good if he is still there.
The Med Tech has been there 9 years!
The care staff, I saw some had been there over 10 years.
All in all, friendly, caring and great care.
Ed - Family/friend
Assisted Living
December 14, 2023
A needed life changing event comes true
The decision to move to Juniper Village at Preston Hollow has made a remarkable improvement in my sister's life. The staff has been so supportive and helpful. She is very happy and is enjoying herself. I feel comfortable knowing she is with people I trust to watch over her. She is enjoying the food and personal treatment. Her room is kept clean and the staff was very helpful during her move in. Communication with the staff has been very good. I would recommend this facility to others.
Response from Juniper Village at Preston Hollow
January 23, 2024
Thank you for this great review. We are so happy your sister is thriving here!
anonymous - Family/friend
Assisted Living
March 28, 2023
All around disappointed
With the care services - the physical and occupational therapy that was paid extra by our family was excellent, they were great. However the care provided by the community was the opposite. We had pulled our loved one our early due to being sent to the hospital twice and on the second trip the hospital told us to find a different option for our loved one - that spoke volumes to us since our loved one pretty much digressed upon move in. With the meals our loved one had issues with constipation - they weren't the healthiest and did not have a good variety.
Response from Juniper Village at Preston Hollow
June 28, 2023
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Anonymous - Toured community
Assisted Living
March 7, 2023
My Tour Experience at Juniper Village at Preston Hollow
Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.
Response from Juniper Village at Preston Hollow
June 28, 2023
Thank you for taking time to share about your experience!
anonymous - Family/friend
Assisted Living
December 5, 2022
Good Care for My Mom
Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.
Jim and Mary - Family/friend
Assisted Living
September 8, 2022
A great fit
We have been very pleased with Juniper Village at Preston Hollow, they get all 5 stars. What sticks out most about the facility is the friendly staff and they take excellent care of their residents.
anonymous - Family/friend
Assisted Living
September 6, 2022
a nice community
This community is always very clean they do a really good job with that and all of the staff members are good people. What we have seen of the meals they look to be fine. Bingo is a big thing here and [name removed] is their activities coordinator who does a lot of things to really get the residents included. They are about at 50% capacity and the facility coordinator [name removed] is so sweet and is very engaged and has been helpful with the process. We would absolutely recommend this community to other families.
anonymous - Family/friend
Assisted Living
July 18, 2022
Happy With Our Choice
We felt very comfortable having Mom there, and she felt good there as well.
anonymous - Family/friend
Assisted Living
July 13, 2022
Juniper Village at Preston Hollow review
We had a very good experience, everything was really good and our loved one was overall very happy and they were very happy with her. We are even recommending some neighbor's to go check out Juniper Village for their loved one. Sometimes after 7pm it was a little difficult to gain access because sometimes there wouldn't be anybody at the desk so that is maybe something they could work to improve on
David B - Toured community
Assisted Living
June 28, 2022
Tour of Juniper Village
I toured Juniper Village at Preston Hollow and had a good first impression & tour. I noticed that the rooms were very small and a bit rough. It looked like they took an office building and converted it into an apartment. We chose another community mainly because the rooms were not well finished here at Juniper Village.
anonymous - Family/friend
Assisted Living
March 10, 2022
Juniper Village at PReston Hollow review
The therapy at Juniper Village was just the best we ever had, it was absolutely wonderful. However the care services were truly lacking, we know staffing was a struggle but responsive time was far from quick.
Julia J Gibson - Family/friend
Assisted Living
August 9, 2021
Your loved one will THRIVE at Juniper
From my heart and soul, I’m sharing this review so the world will know how Juniper has changed my friend’s life. She’s in her late eighties and suffers from Parkinson’s, critical stage dementia, blindness and COPD. The triage of compassionate medical personnel and caregivers is truly beyond my expectations.
Not only was the on-boarding a flawless experience for my friend, but every day that I visit her I see joy, delight, and an eagerness to socialize with other residents. Her sparkle is back and her attitude is pure happiness. Comfortable seating alcoves, beautifully crafted meals (served on glass plates with cloth napkins!!), well-designed resident rooms, and activities designed to help her thrive are refreshing and obviously working.
Kudos to our PFM advocate, [name removed]. and the Juniper team for improving my friend’s life beyond measure – she’s in the most trusted care I could have hoped for.
Scott - Toured community
Assisted Living
August 6, 2021
Great assistant living community
The directors were superb in their knowledge of what my mom needed to feel comfortable. The support staff, to include the activities director, went up and beyond to showcase the benefits of the center. The center was clean and the food menu was tailored for quality. Each room could be adjusted to fit one desires and the price for what one receives is substantial. I strongly recommend this assistant living to put your love ones.
Anonymous - Toured community
Assisted Living
July 14, 2021
Less sitting areas,less dog friendly and smoke friendly,great alcove room
Cecilia - Family/friend
Assisted Living
June 19, 2021
So Welcoming
Very pleased with our Mom’s experience so far. Juniper met all the needs we were looking for . Good location, beautiful and homey campus, good staff and other amenities to help her feel at home and well cared for. The welcome, the day she moved in, was warm, sincere and helpful for her to transition from her home. We appreciate the encouragement to always call if we have questions. We are impressed with Juniper’s style of management, corporate and local.
Neighborhoods around Juniper Village at Preston Hollow
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Juniper Village at Preston Hollow
Juniper Village at Preston Hollow offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Juniper Village at Preston Hollow 8.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (972) 661-3111 to reach a resident at Juniper Village at Preston Hollow.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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