460 West Street, Ludlow, MA 01056
David S
Child of resident/client
Great environment for elderly parents
The bedrooms are bigger than the average in the industry. Handyman available to help with work within the apartment. Staff is very responsive to needs and questions.
Read all reviewsKeystone Commons
The rolling hills and brilliant pastures of the Pioneer Valley in Western Massachusetts epitomize the storybook setting that is common in rural New England. Keystone Commons is nestled on the edge of Ludlow, Massachusetts, where secret swimming holes and roadside farm stands animate summer dreams.
Rich with history, natural surroundings, and urban convenience, the city of Ludlow has something for everyone. A trip to Boston for a baseball game or historical jaunt is just over an hour away. Fall leaf peeping in the hilltowns of The Berkshires is less than an hour west. Closer to home, Ludlow offers unique dining options, and a number of festivals throughout the year to celebrate its strong Portuguese and Polish heritages.
Keystone Commons Services and AmenitiesWith three living options to best fit a variety of needs, Keystone Commons offers a beautiful and ideal living space. Independent living, assisted living, and memory care residents enjoy an astonishing list of amenities and care options that make living just a little more convenient.
Maintenance-free independent living makes things simple by including a spacious, private apartment, basic cable, utilities, and all household maintenance in one easy payment. The resort-style dining, fitness center, putting green, and fun events just add to the...
Keystone Commons
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Keystone Commons
A Place for Mom has scored Keystone Commons with 8.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Keystone Commons has 30 reviews with an average "overall experience" of 4.1 out of 5.
David S
Assisted LivingFamily/friend
January 25, 2025
The bedrooms are bigger than the average in the industry. Handyman available to help with work within the apartment. Staff is very responsive to needs and questions.
Donna H
Memory CareFamily/friend
October 30, 2024
There is a new Director just coming on board. Theses ratings are based on the previous Director. I am already seeing positive changes with the Interim and new Director and hope they will continue. Hopefully this is a new beginning for Keystone to regain their reputation.
Anonymous
Assisted LivingResident/client
September 25, 2024
It was terrible! The CNA's, except for one, were rude, the Apt was cold because they wouldn't turn the heat on until sometime in October, the hall rugs were filthy. The food was good, though.
Kathy
Independent LivingFamily/friend
June 28, 2024
They have an amazing and wonderful variety of activities!!! Artsong, ballroom dancing, bowling, outside bbq and musical performances, new minigolf, monthly themed activities where all residents participate, happy hour at pub every Friday before dinner, weekly field trips to wineries, museums, etc.
Anonymous
Independent LivingFamily/friend
January 3, 2024
It's a great place but it is so over the top expensive. I don't know how anyone can afford it for long and you really never know how long. Staff are great and the activities are fun.
Anonymous
Memory CareFamily/friend
December 29, 2023
The staff members at Keystone Commons are caring and friendly. The only reason I gave a 3 to the cleanliness was that the memory care unit needs attention with redoing the area and the rooms
Anonymous
Assisted LivingResident/client
November 20, 2023
Areas they could improve on - Let the residents control their thermostats year-round. It was always too cold in the rooms and the dining room. The hall carpet needs to be cleaned or replaced On a positive note, the staff Was very friendly. The residents were Not.
Anonymous
Independent LivingFamily/friend
July 7, 2023
Our loved one had a very roomy apartment and the social activities are great! Lots to do! When it comes to the activities they have different areas they residents can stay engaged in. For Staying Connected they have things like morning share, happy hour, restaurant outings, pet therapy and shake a memory. For Stay Inspired they have painting class, spiritual services, cooking demos, live music and nature photography. For Staying Fit, they have Tai Chi, walking club, fitness dice, chair yoga, and relaxing massages. For Staying Sharp there is UNO, blackjack and Mexican Train dominoes, bingo, news & views, documentaries and trivia pub.
Kath
Independent LivingFamily/friend
May 8, 2023
My loved one is a resident at Keystone Commons and so far things have been very good. This facility is excellent! The staff is very caring. Communication with the family is excellent. My loved one loves the meals. I would recommend this facility to friends and family.
Anonymous
Memory CareToured community
October 6, 2022
I toured this community and I did not get a good impression. Cleanliness was definitely lacking. Not a good choice for my loved one.
anonymous
Independent LivingToured community
January 19, 2022
I would give them zero stars if I could. I wouldn't recommended them at all. One lady wanted to pat my service dog. And the person giving the tour said they didn't want me there. I would not recommend them at all.
D M
Assisted LivingToured community
November 10, 2021
This community was wonderful it just was more costly and further away than what we were looking for, for our loved one. The tour was nice and very informative.
anonymous
Memory CareToured community
June 28, 2021
We toured Keystone Commons and it was a great facility, would have been an awesome choice. My loved one is a fall risk and physically declining so we figured that the long hallways would have been an obstacle for him. They have a hybrid program we liked that is in between memory care and assisted living.
Kathleen H
Independent LivingFamily/friend
April 13, 2021
We have had a wonderful experience, they people there are very very nice and they do seem very caring towards our loved one. We would without a doubt recommend the Keystone Commons community to others.
anonymous
Memory CareFamily/friend
March 31, 2021
The community is very clean and when you visit you see the daily activities and life being lived. The community is good with communication and the staff very caring and concerned about our loved ones. The nursing staff has done a great job. The food is good and my loved one really likes it. I would recommend this community to others.
Anonymous
Memory CareToured community
February 8, 2021
Very enjoyable tour; well maintained grounds and community areas; welcoming environment; plenty of activities indoors and out; our tour guide was extremely knowledge and paid close attention to the needs of our family.
Anonymous
Memory CareToured community
January 12, 2018
$4050/mo for studio; $5750/mo for 1 bdrm; includes meals, 1 1/2 hr care (meds, etc); RN assessment, care plan, transportation to and from medical and shopping); WAITING LIST with $500 dep; 5 people waiting 30 - 90 days; one-time community fee $3500; Verizon and Charter; weekly housekeeping, laundry (towels and linens)
Anonymous
Memory CareFamily/friend
November 28, 2017
My mother was here briefly. I thought they were doing their part and they were fine. There is an adjustment period for any place you go, though. But overall I thought they were great. I thought the staff was pretty good and I’ve been there periodically on different occasions for hours at a time. It’s very apparent that the staff cared about the residents because they knew all of them by name and interacted with them well. The only thing I will say I didn’t like is that I didn’t see that scheduled things were really being adhered to, such as showering. I spoke to them on the phone and they gave me her shower schedule. I would call my mom to check on it and by the time I spoke with her, she still hadn’t been given a shower. One of her pain medications was only available on request and they would not give it to her unless she could tell them the name of the medicine, but it’s a difficult name to pronounce and it’s disappointing that they wouldn’t let her have it. The food seemed good, though, and it seemed to be well balanced and nutritious. Everything seemed to be clean and housekeeping would come by once a week to help change the bed sheets and the towels. They would also vacuum the floors and clean the bathrooms.
Anonymous
Memory CareFamily/friend
September 13, 2017
After only being here 3 weeks my father in law became ill and the staff was the ones that picked up that something wasn't right with him and brought it to our attention. The staff is wonderful very attentive and professional and nice. The community is nice very clean and well maintained. The food seemed to be good. The location is great very close to my home so we can be there often to visit. We would recommend them.
Anonymous
Memory CareToured community
July 18, 2017
Lovely, bright, clean facility. [Removed] gave an excellent tour and knew all the residents we ran into by name. She introduced my mom to another recent widow who had moved in only a few months ago and though she acknowledged that the transition was initially difficult, she loves it and has made many friends. Rooms were spacious and bright. Mom was impressed.
Keystone Commons
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.