12105 Ambassador Drive, Colorado Springs, CO 80921
Anonymous
Resident/client
Overall would recommend.
I'm happy with my decision. Overall, it's a good place. I did not look at other apartments, just the one they offered me - it is 2 bed, 2 bath with outside patio and garage, around 1000 sq ft. I liked the air and took it. They have smaller places, but I liked the extra room. A lot of the apartments do come with gas fireplaces.
Read all reviewsLiberty Heights
Nestled on a 26-acre property with stunning mountain views, Liberty Heights provides a full spectrum of care to seniors in Colorado Springs, Colorado. Enjoy quality independent living, assisted living, memory care and skilled nursing in the heart of the Front Range Urban Corridor. This tranquil area offers engaging attractions and resources for older adults.
As a cultural hub, Colorado Springs offers exciting community events, including the Colorado Springs Labor Day Liftoff — a hot air balloon festival —, the Festival of Lights Parade, and PrideFest. Experience local culture through the unique, local libations at the more than 30 breweries and microbreweries in the city. Cheer for the Colorado Springs Snow Sox at the baseball stadium in town. Situated near the U.S. Air Force Academy and the U.S. Army’s Fort Carson, the local area can help eligible veterans feel at home with nearby access to post and tax-free shopping at the Commissary and Post Exchange. At Liberty Heights, you can choose how to spend each day.
Age in place at Liberty Heights with a full range of care options, including assisted living, memory care, and skilled nursing. Use transportation services to make your way to local appointments and errands.
Enjoy mountain views while...
Liberty Heights
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Liberty Heights
A Place for Mom has scored Liberty Heights with 7.9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Liberty Heights has 41 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Independent LivingResident/client
February 25, 2025
I'm happy with my decision. Overall, it's a good place. I did not look at other apartments, just the one they offered me - it is 2 bed, 2 bath with outside patio and garage, around 1000 sq ft. I liked the air and took it. They have smaller places, but I liked the extra room. A lot of the apartments do come with gas fireplaces.
Kelly
Memory CareFamily/friend
July 16, 2024
My mom was in the Memory Care for only 1 month as she was needing the next level of care. The care givers were always very friendly, caring. and attentive. They seemed to genuinely like and care about my mom. I liked the atmosphere that they provided when they had their themed activities. Many of the residents seemed to enjoy the festivities. My mom unfortunately wasn't among those that was involved as her alzheimers was aggressing. Overall I was happy with the care my mom received.
Anonymous
Memory CareFamily/friend
July 10, 2024
It's really sad that has gone down hills so quickly since we moved in 19 months ago They didn't have an activity director until 2 months ago. The management staff does not properly train the caregiver as. They need more trained CNA's.
Anonymous
Memory CareResident/client
April 11, 2024
I am currently a resident at Liberty Heights and everything about my experience here has been great! I moved here from a different facility that I was not happy with, this place has been much better for me! I would recommend this facility to others.
Anonymous
Independent LivingToured community
August 4, 2023
We toured with Liberty Heights and had a great experience. Liberty Heights is an older facility with lots of beautiful wood. My sister didn't feel it was casual enough for her.
LS
Assisted LivingToured community
September 15, 2022
Our family loved Liberty Heights and they had several more amenities and features than what we ended up choosing. But had chosen the other based off individual care needs we felt fit our loved ones special needs better. Definitely a top contender though!
PO
Assisted LivingFamily/friend
September 1, 2022
My husband is very well taken care of. They are very professional , the staff is very courteous and polite. Everything is very well handled at Liberty Heights.
D.M.
Assisted LivingToured community
August 15, 2022
We toured Liberty Heights and the guide gave us a good tour. The community we chose was the right size, but Liberty Heights felt a little spread out. So, for socialization and community cohesiveness, the other community was better. At Liberty Heights, the people felt more segregated in terms of the different groups of people and how it was spread out. I didn't feel that it would have lend itself to a lot, socially. We chose another community because Liberty Heights was also a little dated. It was clean and nice, but it was definitely built in the 80s. So it was a little dated in terms of décor and its condition.
J V
Independent LivingFamily/friend
March 16, 2022
I would recommend this community for you or your loved one. They have activities at this community like games, happy hour, mixers and more for the residents to do to stay busy. They also have outings to restaurants and places around town, work out classes and more for the residents to do. The staff are friendly and helpful with my loved one.
Ruth
Independent LivingResident/client
December 18, 2020
I would tell people not to go to Liberty Heights. Overall they did good, but we left because the food was so bad. The food wasn't edible, and residents still complain about it. There were exercise classes, different support groups, book club, jeopardy and more for the residents to choose from. The administration team wasn't willing to assist with fixing the issues with the food. I felt they just smiled and didn't hear our complaints. At the beginning the community was good, and I feel it was starting to go downhill after we moved in.
Anonymous
Memory CareToured community
November 16, 2020
Very informative and helpful virtual tour. Questions were answered and recommendations were made that fit our situation.
David
Memory CareFamily/friend
November 4, 2020
They are like a used car salesperson. Whatever it takes to get you in the door and your loved one a resident. It has been a hassle from day one with empty promises and unreturned phone calls. The staff has been kind, management has been unwilling to budge -that is when I have heard from them. Promises a plenty upon signing the paperwork but my loved one still does not have what was guaranteed to her. They have not handled the COVID crisis well At All and frankly I am disappointed that my family has chosen Liberty Heights. I have been looking at other locations and plan to move my loved one as soon as this health crisis allows for such a move. With many options in the Springs, I would encourage others to do the same. There are 3 new facilities opening by the end of the year that look promising as well as others up North with more reasonable prices than Liberty Heights.
Suzan J.
Memory CareFamily/friend
August 3, 2020
My mother loves Liberty Heights and she says won't move anywhere else. The independent living staff are amazing. They have helped with anything we have needed or asked of them to do. We were aware prior to moving in that there were dining issues. The food and dining service is terrible, however, someone from corporate has stepped in to resolve the food issues. Before COVID, they welcomed family to join in activities , meals, pool, and happy hour. They have done an amazing job keeping the residents safe during COVID.
Ann Rotolo
Memory CareFamily/friend
August 1, 2020
My parents moved here in 2018 - they moved from Florida into the Independent Living portion of Liberty Heights. They liked the attached garage and the view. At first the food was mediocre, but palatable. Then the "chef/cook" left, then things started going downhill. I spent an entire evening in the ER with my dad after he choked on a piece of beef that was so tough he could even chew it. I couldn't even cut mine, so I was shocked that he even took a bite. Then the kitchen manager changed and things got so bad that residents started taking complaints to corporate - to no avail. Unfortunately, the management had also changed since they first moved there, and he was less than receptive; in fact he moved his office to make himself less available. I have to buy groceries for my mom just so that she can get some nutritious, let alone edible food. The facility is dirty and worn, yet they raise the rent every January - but just got a notice that rents would go up in October this year (probably again in January.) This is NOT the place for anyone looking to enjoy their senior years. In two years my parents have paid enough to have bought a condo, or for me to have built an ancillary dwelling for them. At 88 years old, the thought of another move is too much for them - so they will continue to flush hard earned money down the toilet and still have to buy groceries and cook. In essence, they are paying $6,000 a month for a condo with an attached garage and nothing else - oh, wait, they push a button every morning so staff knows they are still upright. As far as "gated community," in the winter, the gates never close. I have left there at all hours of the night, only to have the gates wide opened. Go Elsewhere if you value your retirement and your portfolio.
Anonymous
Memory CareFamily/friend
January 18, 2020
My parents moved to Liberty Heights 18 months ago. We were sold by the attached garages, the availability of 3 bedrooms units and the view of Pikes Peak. The staff really is the best thing about Liberty Heights, although there is frequent turnover. Over the last 18 months there has been a change in management, most of the office personnel has changed, the dining room cannot keep staff, in fact I have witnessed security or maintenance staff serving meals, and times where the wait for food was over 40 minutes because there was not enough staff. Keeping bus drivers has been a challenge, too. I believe that only one bus is in service at this time. Although the units are generally spruced up upon move-in, windows don't open and plumbing is sensitive because of the age of the facility. It is supposed to be a gated property, however either one or both of the gates are generally open at all hours of the day or night. Still, it is the kindness of the staff that lets us overlook those deficiencies, as well as the poor management. HOWEVER, nothing can make up for the inedible food that they have consistently put out the entire time my parents have been there. My mom is 88 and needs a walker for balance. It is difficult for her to lift pots and pans because of the weight, and because she needs to keep her balance - nonetheless, she had lost so much weight from not being able to eat the dining room food, we have had to find short cuts and simple frozen food meals, etc. that she is able to make for herself. So why is she paying over $6000.00 a month? Going to the dining room is an important part of the socialization that you get at these facilities. The food is not locally sourced or fresh by any stretch as advertised on their website. Vegetables are consistently rubbery, meat is dry, bread is not fresh and food is served lukewarm. I once saw a promotional video boast this property as a cruise ship on land, and I understand that the dining experience was lovely before Liberty Heights was sold to the current corporate entity - now, the only cruise ship it resembles is the sinking Titanic.
Anonymous
Memory CareToured community
September 14, 2019
Large indep. living comm with asst living memory and skilled nurding. beaautiful views, lovely landscaped all connected via hallways. Condos with yards, views, and garages for rent.
Suzan
Memory CareFamily/friend
July 10, 2019
It was my mom's idea to move to Colorado Springs from Arizona to be near to us. We researched several of the options available here in town. She had some criteria that she wanted: a separate garage, a patio (not a balcony) and her own laundry. When we brought her to visit and choose a place, within 5 minutes of walking into Liberty Heights she told us to "Write the check, this is where I want to live!". She loved the layout of the overall complex, having a ground level home with garage and patio. She loved that she could walk anywhere and not have to go outside if she didn't want to. Most of all, she loved that she was told that her family could come and go as much as she wanted, whether eating with her or participating in activities or using the facilities (pool etc.). In the four years since my dad has been gone, my mom has not been this happy. She is making friends and doing activities I never dreamed she would do! As a daughter, I am impressed with Liberty Heights as well. They are extremely friendly and inclusive. We always feel welcome and informed. Any question or concern is directly addressed and resolved. The units are older, but the fact that each new resident has control over how their unit will look and that the unit is completely renewed with flooring, paint etc is impressive. The cost of living there is at the higher end of my mom's budget, however, the value of what she is getting for that cost far outweighs the dollar amount. The location for our family is perfect. We love the gated community and feel like it is extremely safe. No place is perfect, but we are very happy we chose Liberty Heights!
Anonymous
Memory CareToured community
October 29, 2018
The main facilities were excellent, however, the independent living rooms were too small and 26 years old.
Anonymous
Memory CareToured community
January 8, 2018
I took a tour of this facility and thought the units were nice. They were a decent size and there were a variety of unit types available that had garages. However, the price was a bit expensive. I’ve heard from other people I know that it’s a nice place to live as long as you’re self-sufficient. The cleanliness was good and I didn’t see anything that looked out of place. I haven’t heard anything good about the assisted living part of the community, so I would say do your research before moving your loved one in.
Cathy
Memory CareFamily/friend
November 21, 2017
How on earth Liberty Heights in Colorado Springs could possibly have earned any kind of rating (at least in the past two years) above a "1" is beyond me. My parents will be paying close to $6,000 beginning in January and have leaks in their roof and plaster hanging from the ceiling that have not been fixed for over 6 months. They are not the only ones. The company can't keep housekeepers, and can't seem to put a decent meal on the table. Even the servers shake their heads at the [Removed] they have to put on a table in front of the residents. Fewer and fewer people will even go to the dining room. Requests for help getting things fixed get a nod and a "we'll get that taken care of right away" and nary a word is heard for months because the staff have to "clear it with headquarters." Nothing seems to get cleared with headquarters. What a shame that a place that started out as wonderful to live in, where the owners cared about what happens there, has come to this. I'm sure the "corporate" is happy to rake in the money they do each month and their bank accounts are bulging. I can guarantee they would never live in a place like this. No wonder so many people are looking for other places to live.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.