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Lotus Villa And Memory Care

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9448 Citrus Ave, Fontana, CA 92335

For more information about senior living options:
(866) 374-4058
1.7
Review score
5 reviews
Add review
1.7
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
See all reviews
Lotus Villa And Memory Care
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Lotus Villa And Memory Care
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About the facility
Lotus Villa And Memory Care

Lotus Villa And Memory Care in Fontana, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Lotus Villa And Memory Care

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Vegan
  • Vegetarian
  • Special Dining Programs
  • Kosher
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Room Service

Room Amenities

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking

Common areas

  • Library
  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • Filipino
  • English

Activities

  • Birthday Parties
  • Holiday Parties
  • Activities On-site
  • Protestant Services
  • Devotional Activities On-Site

Compare

Lotus Villa And Memory Care
Lotus Villa And Memory Care

9448 Citrus Ave, Fontana, CA 92335

Villas At San Bernardino
Villas At San Bernardino

2985 North G Street, San Bernardino, CA 92405

Cadence at Rancho Cucamonga by Cogir community exterior
Cadence at Rancho Cucamonga by Cogir

10459 Church St, Rancho Cucamonga, CA 91730

Merrill Gardens at Rancho Cucamonga community exterior
Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

1.7
Review score
5 reviews
1.7
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
10
Review score
60 reviews
10
Review score
60 reviews
5 star
81%
4 star
8%
3 star
7%
2 star
2%
1 star
2%
9.9
Review score
25 reviews
9.9
Review score
25 reviews
5 star
84%
4 star
12%
3 star
0%
2 star
4%
1 star
0%
9.9
Review score
21 reviews
9.9
Review score
21 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Lotus Villa And Memory Care

1.7Review score5 reviews
1.7
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Lotus Villa And Memory Care with 1.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Lotus Villa And Memory Care has 5 reviews with an average "overall experience" of 1.6 out of 5.
Overall Rating
1.6
Cleanliness
2.2
Friendliness
2.6
Care Services
1.8
Staff
2.8
Meals & Dining
2.0
Activities
1.3
Value for Cost
1.6
A Place for Mom has scored Lotus Villa And Memory Care with 1.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Lotus Villa And Memory Care has 5 reviews with an average "overall experience" of 1.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Mary G - Family/friend
Memory Care
April 10, 2024
1.0
Administration does not care about their residents
Unfortunately this place is ran by a money hungry “Operations manager” and incompetent administrator. It’s obvious what the interest is here and it is not to care for the residents. I went during a power outage and found my mother in the dark asking for help to the bathroom all while the operations manager hid in his office and did not provide any comfort or help to the residents. The poor residents just sit around all day because no activities employees ever stay. The caregivers here really care for the residents but unfortunately burnout because they are so overworked. The turnover rate is high due to the administrator and the environment she has going here. Please take your family member anywhere else. Do your research.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Olga - Family/friend
Memory Care
March 13, 2024
3.0
Verified Review
Not enough staffing.
Not enough staff to provide adequate watch over residents with dementia. Belongings often went missing. The smell was overpowering with a disinfectant. Dementia patients cannot organize their clothing. Clothing closets were locked but closed were just piled up on the bottom of the closets instead of hung. Lost all his socks, a Roku, brand new shorts. Everything was marked and after I moved my family member out they still have not reimbursed me for his Roku nor let me know if the found his missing clothing. All his hair combs and brushes were gone and I found his lamp in another persons room. At one point I found a caretaker asleep.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
3
Ujima Moore - Family/friend
Assisted Living
September 23, 2023
1.0
Retaliatory administrators and poor care
I am disappointed that my family was lied to about operations and routine resources before my mom enrolled. She did not receive water, was informed that residents will only be assisted w/ showers one day a week, and that they did not have towels, bed linens and after a week still has not been provided diabetic meals. Her trash is often overflowing and she sat in urine for 3 hours because she was told that they didn't have extra diapers. She was also informed AFTER becoming a resident that if she needed BP or her sugar levels checked she could call an ambulance. After insisting on sheets and towels a manager grew frustrated and invited her to leave the facility. I'm so disappointed and disgusted with the lack of professionalism, compassion and accountability. Unfortunately, this seems to be a common problem for elderly and at risk people behind closed doors.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
August 11, 2021
1.0
Verified Review
Would not recommend
The meals were good, but the cleanliness of the community was not. While our loved one was there we felt the care was minimal. They pretty much just gave our loved one their medication and went on about their day.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Value for Cost
1
Anonymous - Family/friend
Memory Care
May 7, 2020
2.0
Not impressed
Pros: Clean and bright facility with pleasant private rooms, some overlooking a grassy patio area. Cons: In my opinion, the quality of care is not compassionate, overall. If it very important to show up at unannounced times and ask questions about care if you leave a loved one here. We viewed the manager’s emails and phone calls complaining about our family member’s personality very unprofessional. Elderly people require a lot of patience for sure. Don’t work in that industry if you get so frustrated you need to call and VENT about the resident’s character to his/her own children! It’s a shame because I believe a manager/owner sets the tone for how residents are treated. Don’t forget, if you go this route keep a careful check on your resident and keep records of all communications. Know the legal rights of elderly in a nursing home facility.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-5 out of 5 reviews

Neighborhoods
around Lotus Villa And Memory Care

See what the neighborhood has to offer and what’s nearby:
Lotus Villa And Memory Care in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.

Frequently Asked Questions
about Lotus Villa And Memory Care

Lotus Villa And Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Lotus Villa And Memory Care 1.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 355-6887 to reach a resident at Lotus Villa And Memory Care.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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