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Madison House

12215 NE 128th St, Kirkland, WA 98034

For more information about senior living options:
(866) 374-4058
8.5
Review score
33 reviews
Add review
8.5
Review score
33 reviews
  • 5 star
    73%
  • 4 star
    18%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
8.2
Review score
1007 reviews
38 facilities
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Madison House
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Madison House
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Carlene D

Loved one of resident/client

5.0 out of 5 stars

Madison House review

Our family very much appreciated Madison House while Grandma was living there. The caregivers took amazing care of her. Always respectfully and with kindness. I slept well knowing she was looked after and safe. From the very first conversation with [name removed], To the very last conversation with [name removed], we felt love and support. One of the first things I noticed during our tour was the detail and care given to maintaining the property. The chair rail was clean of dust. I also appreciated that all residents and staff who was walking around the residence. People were engaged and chatty. My family made friends with other residents and staff. We were welcome at activities. Suggestions we made were listened to. The resident wanted more bingo so they added another day of bingo. I suggested a glamour photo session. we made it low-key where the staff brought in fun scarves and hats, and we took photos with the resident personal device. They serve drinks and snacks and we had a great time. It was a morning caregiver who hadn't heard from Grandma and went to get her out of bed, Grandma suffered a stroke and the staff within one hour had assessed the situation, called 911, got Grandma to the hospital, and notified me her POA. Madison House checked in on us. Grandma passed away [date removed] of a massive hemorrhagic stroke. Staff and residents had grown to love grandma in the short time she lived at Madison House. We were shown lots of love. My family rates, all categories a 5. I would recommend Madison House in Kirkland to anyone.

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Madison House

Explore the wonders of a carefree retirement at Madison House. The expansive retirement community offers comfort and luxury in one place. Conveniently located near several parks, beaches, and entertainment options, residents can easily access all their favorite spots in the city. The local medical campus is also directly across the street, enabling easy access to health care.

Madison House is a proud member of Koelsch Senior Communities. With over 60 years of experience in the retirement industry, they have learned to provide the comprehensive care each individual deserves. This charming community offers independent living and assisted living options. If a resident’s care needs increase, the various options allow for an easy transition. Madison House is committed to helping each resident lead a worry-free, purposeful life.

Community Amenities and Services

The Madison House staff understands the importance of independence, so they enable residents to set boundaries when it comes to their care. Independent living and assisted living options both accommodate residents by providing assistance with daily living activities, medication, and other personal care needs.

The community offers several shared spaces, so residents can gather or relax. Residents can enjoy three, chef-prepared meals in the elegant dining areas, or play an exciting board...

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Madison House

8.5 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.7
Staff
4.6
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.5

A Place for Mom has scored Madison House with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Madison House has 33 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 7/30/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Carlene D

Independent Living

Family/friend

July 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Madison House review

Our family very much appreciated Madison House while Grandma was living there. The caregivers took amazing care of her. Always respectfully and with kindness. I slept well knowing she was looked after and safe. From the very first conversation with [name removed], To the very last conversation with [name removed], we felt love and support. One of the first things I noticed during our tour was the detail and care given to maintaining the property. The chair rail was clean of dust. I also appreciated that all residents and staff who was walking around the residence. People were engaged and chatty. My family made friends with other residents and staff. We were welcome at activities. Suggestions we made were listened to. The resident wanted more bingo so they added another day of bingo. I suggested a glamour photo session. we made it low-key where the staff brought in fun scarves and hats, and we took photos with the resident personal device. They serve drinks and snacks and we had a great time. It was a morning caregiver who hadn't heard from Grandma and went to get her out of bed, Grandma suffered a stroke and the staff within one hour had assessed the situation, called 911, got Grandma to the hospital, and notified me her POA. Madison House checked in on us. Grandma passed away [date removed] of a massive hemorrhagic stroke. Staff and residents had grown to love grandma in the short time she lived at Madison House. We were shown lots of love. My family rates, all categories a 5. I would recommend Madison House in Kirkland to anyone.

Anonymous

Independent Living

Family/friend

December 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

friendly facility, happy with our decision

My mom found the residents quite friendly during our initial walk through which ultimately is what made her choose Madison House. The staff are all fabulous. They get to know the residents very quickly making the transition easy.

Carlene

Independent Living

Family/friend

September 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful community

We have met many residents who encourage building friendships with each other. They invite Grandma and her family to activities. They sit down at her table for breakfast to have a conversation. The staff strives for a culture of positive attitude. Even as a family member who visits probably far too often the residents and staff treat me as a friend. Oh, for one specific example of how the staff and residents react to feedback. We read the rulebook about dining room, etiquette for family and friends. The rules have shifted due to Covid. Since we are new, we were trying to find out what the rules are and found out you sit in a specific area and the guest of a resident can pay the front desk or charge meals to the room. When we tried to follow the procedure, some of the staff are new, they were unaware and management took it as a training opportunity. As a guest, we were treated with respect and kindness. It didn't feel awkward. I appreciate the open communication. We've had some challenges in learning how to communicate with the staff, it hasn't been anything serious, just miscommunication and us not remembering or understanding scope of job duties. The staff and us have always figured out a way to understand each other. It allows us experience of growing together with the Madison House community. And just recently the staff showed their capabilities. I desire to obtain a nice photo of my grandma; since Covid we don't have any really good pictures you know. So I asked [name removed] there if they do a picture day. Well, [name removed] asked [name removed] the activities director to create a picture day and they already have it on the schedule. This way residents can all have a nice photo of themselves to either pass out for family or display in their unit.

KD

Assisted Living

Family/friend

February 3, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Review for Madison House

My loved one liked the food. As far as activities, they need to keep staff retention. The nursing care also needs to improve. They lost a lot of staff members. The in-house therapy was really good. My advice to other families, looking to place their loved one here, is to show up and pay attention. As a family member go several times a week, to check on your loved one.

Julie W

Assisted Living

Family/friend

March 26, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Great Experience

Madison House is a great community. It's charm is warm and inviting. Care staff and servers are amazing. My moms housekeeper is great. The leadership truly cares and exceeds expectations.

Laura L

Assisted Living

Family/friend

March 7, 2022

5.0 out of 5 stars
Verified Review

My tour review

This communities location was far out and there was nothing like shopping or anything close. This community was more good for scenic views and it was more expensive.

anonymous

Assisted Living

Toured community

February 23, 2022

5.0 out of 5 stars
Verified Review

Tour of Madison House

Madison House is a beautiful facility that seemed to be very well run. It just did not check all of our boxes. It was too big for my friend, we were looking for something smaller and more personal.

Maria A

Assisted Living

Family/friend

November 18, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Care Staff

Within hours of moving into the community my dad needed medical care as he got very sick. In hindsight he had been fighting off pneumonia for a few weeks. My mom pulled the emergency cord and in a minute or two several staff members came to their apartment including one of the RNs. He is still having medical struggles and the staff is superb!

Ev B

Assisted Living

Family/friend

October 26, 2021

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

NOT the luxury living they advertise.

Apartments are old and tired looking with old appliances that no longer work well. Air conditioner and heaters old and noisy. Pool out of commission and likely will not be repaired and reopened. The Bistro has been closed and also not likely to be reopened. Hall carpets dirty and worn. Apartment maintenance needs can take days before addressed. They constantly run out of dinner menu options and deserts. NOT the luxury living they advertise.

Annie

Memory Care

Industry reviewer

April 25, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom LOVES Madison House

My Mom has been at Madison House for almost 3 yrs. She wishes she had come sooner. She truly loves the amazing and interesting residents that she has come to know. Once after being in the hospital and rehab for over 2 months she couldn’t wait to return “home” to MH. During this virus quarantine we are all grateful for the extra care that MH provides. Unlike being in her former home, she sees care givers at least 6 times a day! She feels comfortable and well taken cared of. Kudos to all the staff and support team at Madison House! It’s the best decision we ever made.

Anonymous

Memory Care

Toured community

July 30, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[Name removed] was very enthusiastic and helpful. She followed up after our tour. It wasn't the right option for my mother.

Carolyn

Memory Care

Toured community

June 8, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Review of Madison House

Great place for meetings and lunch. Attended AAA driving classes and monthly retired teachers meetings/lunch. Everyone is friendly and helpful. Convenient location for retirement living and competitive pricing!

Anonymous

Memory Care

Family/friend

June 8, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Madison House

I love Madison House! The staff is wonderful and people that live here are very friendly and warm!

Anonymous

Memory Care

Family/friend

May 7, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

I feel that staff treats my mom the way they would want someone to treat their parents. Now if they could get the pool open....

Barbara

Memory Care

Resident/client

April 8, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Madison House

I like it here, there is a lot to do. The people are great, it is comfortable.

Joyce

Memory Care

Toured community

April 8, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Madison House

Lovely for our luncheons!

Anonymous

Memory Care

Toured community

November 16, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Madison House

Thanks for hosting this fun event. The food is great and presentation beautiful. Seems like a lovely place.

Anonymous

Memory Care

Toured community

November 16, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Madison House

Excellent hospitality and food, floors were very well kept. Very clear building.

Anonymous

Memory Care

Toured community

November 16, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Madison House

Thank you VERY much for putting the tournament on. I really enjoy my time during those 2 days. The staff is wonderful and so is the food. Everything is very well organized and the players are very congenial. We all hope that you continue this tradition.

Anonymous

Memory Care

Resident/client

November 16, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Madison House

Wonderful place to live. Lots to do - wonderful folks

Madison House

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Map of the neighborhood around Madison House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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