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Manor at Steeplechase

314 Cool Springs Boulevard, Franklin, TN 37067

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(866) 374-4058
9.0
Review score
74 reviews
Add review
9.0
Review score
74 reviews
  • 5 star
    43%
  • 4 star
    41%
  • 3 star
    11%
  • 2 star
    4%
  • 1 star
    1%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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Manor at Steeplechase
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Manor at Steeplechase
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Anonymous

Child of resident/client

5.0 out of 5 stars

In this situation, the food was very good, that's what comes to mind. The people very helpful and caring, friendly envir

It was a great place that worked and negotiated w my father to get him in. The food was very good there. The people were also wonderful. I'm so sorry my father didn't go on w his move as he had said he would and seemed very excited about moving. His wife stopped him, somehow, sadly, as he continues at home with his wife and having one meal a day, continues to lose weight and deteriorate. In this situation, the food was very good, that's what comes to mind. The people very helpful and caring, friendly environment. Perfect for someone to live on their own or for those who need some assistance, but not entirely ready for a hospital bed. I loved it there, Dad liked it a lot also, I had the feeling that they genuinely cared for their folks there

Read all reviews

Manor at Steeplechase

The Manor at Steeplechase provides a fulfilling, independent lifestyle in a welcoming environment.



Situated within beautiful grounds in the peaceful community of Franklin, you'll love the tasteful elegance of our facilities while enjoying the convenience of the nearby town. We're just minutes from shopping, healthcare, restaurants and wonderful regional attractions.

Our all-inclusive month-to-month rent covers:
- Private apartment suites
- Daily chef-prepared meals from scratch
- A variety of enriching activities
- Maintenance-free living
- Weekly housekeeping and linen service
- Local, scheduled transportation
- Most utilities including basic cable

Familiar Faces
From pleasant housekeepers, to attentive servers at mealtime, and helpful maintenance technicians who aare there when you need them, this community is the new extension of your family. We're here to make your life easier in any way we can.

Private apartment suites
Choose from a variety of comfortable senior living apartments in various sizes and configurations allowing you the freedom to furnish in any style that appeals to you.

Built with your comfort and safety in mind
Our easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency response services. We understand that each individual is unique and that...

Senior living options offered

  • Independent Living

Manor at Steeplechase

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Manor at Steeplechase

9 out of 10
Review Score74 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.4
Meals & Dining
3.9
Activities
3.9
Value for Cost
4.1

A Place for Mom has scored Manor at Steeplechase with 9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Manor at Steeplechase has 74 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 74 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff and clean atmosphere.

Cleanliness and cost. Yes, we would recommend the community to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

In this situation, the food was very good, that's what comes to mind. The people very helpful and caring, friendly envir

It was a great place that worked and negotiated w my father to get him in. The food was very good there. The people were also wonderful. I'm so sorry my father didn't go on w his move as he had said he would and seemed very excited about moving. His wife stopped him, somehow, sadly, as he continues at home with his wife and having one meal a day, continues to lose weight and deteriorate. In this situation, the food was very good, that's what comes to mind. The people very helpful and caring, friendly environment. Perfect for someone to live on their own or for those who need some assistance, but not entirely ready for a hospital bed. I loved it there, Dad liked it a lot also, I had the feeling that they genuinely cared for their folks there

Anonymous

Independent Living

Family/friend

July 1, 2025

4.0 out of 5 stars
Verified Review

beautiful facility in Williamson County

They keep the facility clean. It's a little bit of a task to get them to fix things like gutters that are spewing over, etc. saying it's not their problem but the people who own the building. Most of the staff is very friendly, especially the food workers and the third-party caretakers that help out. There has been a change in management When the facility was recently purchased, and we haven't gotten the same one fuzzies from that director as the last Director, but hopeful that improves. We will increase your rent every year even knowing they have senior citizens that aren't getting an increase in Social Security payments. All in all it is a safe and clean community, however This seems to offer plenty of daytime activities for those that are interested or able to participate. It's in a very safe part of town and did they have a walking trail that goes all the way around the facility which is nice for these people to get out and have a safe place to walk.

Amy

Independent Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Review for Manor at Steeplechase

The bus they had wasn't running for a while. They did get a bus driver to fix that. But they didn't have much for my father in law to do. No outings, no trips, no shows, no movie nights. No singers coming in to sing - it is Nashville after all! Really just very simple activities like ball toss for less mobile residents. He ending moving out because he was bored there. Other wise, the staff and facility were very nice and well located. My mother lived in a similar facility and they always had stuff for the residents to do, card games, trivia nights, movie nights, singers and entertainers coming in. Trips to local shows and shopping. Happy hour with wine for the residents. They had parties all the time, every holiday and just for fun. Parties for families to come to. She loved it.

Randall O

Independent Living

Family/friend

February 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Feels like family

I toured 7 facilities in Franklin and this one was the best. The staff and fellow residents all gravitated to [name removed]and made her feel welcome. Family is what I call it.

Denice French

Independent Living

Toured community

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Great place for my Mother

[name removed]was very helpful in the whole process. We toured the facility as well as 2 other sites and settled on Manor at the Steeplechase. My Mom is very happy there and it shows! The rooms have been renovated and are very nice. Looks Ike they have activities that she likes and her little dog is adapting well. Overall, we are happy with our choice for Mom.

Anonymous

Independent Living

Family/friend

November 26, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Manor at Steeplechase

High staff turnover as well! We picked them because of the location.

Anonymous

Independent Living

Family/friend

October 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Manor at Steeplechase

If you ask my dad the meals are not always up to standard but he compares it to my mom' s cooking, which was excellent, so I'm not sure how bad that situation is. Every time I've eaten there it has been good. We have all been satisfied with his situation for the most part.

Anonymous

Independent Living

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Easy, caring and smooth!

Overall, my mother is very pleased and feels safe. The friendliness and the ease of which we were able to come see the place the willingness of them working with us and <name removed>, who was the gentleman that talked to us initially he handled it better than any other facility. We talked to so for us none of the other ones could compare.

Amy L

Independent Living

Family/friend

July 10, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Very nice facility!

Very nice facility, staff is wonderful. Food is simple, but more than adequate. The grounds are very pretty with a nice garden space. Very centrally located with easy bus access. My father-in-law is very happy there.

Randall

Independent Living

Family/friend

April 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Holiday Manor at Steeplechase

Best option in Franklin. I toured 7 facilities and this was "home" for Helen. Residents were ALL very friendly.

Anonymous

Independent Living

Family/friend

January 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Holiday Manor at Steeplechase

Grounds, public places, and patios were a big draw, plus statements about planned excursions which have not occurred since he moved in. Services have actually been cut back since move in. Food service and offerings have been disappointing. Hoping that things improve now that holidays are over.

Robert B

Independent Living

Resident/client

November 17, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

I love this place!

My stay at the Manor has been a very happy one. I have made many friends and participate in some of the various events here. The visiting entertainers add icing to the cake. The grounds are beautiful.

D B

Independent Living

Resident/client

October 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Manor at Steeplechase has been a wam, welcomg place to live. The residents are the friendliest and the staff is helpful as can be.

Anonymous

Independent Living

Toured community

October 10, 2023

5.0 out of 5 stars
Verified Review

Tour of Holiday Manor

We toured Holiday Manor at Steeplechase during our search for a facility for my wife and I. This facility was great! It was very clean and everyone was friendly. I really liked the atmosphere of the facility.

Gloria

Independent Living

Resident/client

April 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Lovely Environs

The Manor is such a peaceful home. . . The beautiful landscaping and five acres of a sublime, shade filled yard is a dream come true! Lovely environs, and enjoyable companionship.

Sue

Independent Living

Family/friend

January 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Steeple Chase

I liked that as my loved ones health changes I can make changes with her care. It puts more control over who takes care of her. Plus the activities, hairdresser and her primary care doctor all are available in the one building. It's a cheerful environment and she has a happy home. At 90 years old that is more important to her.

Karen

Independent Living

Family/friend

March 21, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5
Activities
2.5
Staff
4.0
Meals & Dining
2.5

Budget Friendly Senior Living

I would tell others this is a nice place to live. This is a budget friendly place. They could use some updating in the resident's rooms. I wish the community could have some more activities. The way they do the meals is time consuming. The residents come to table, and then the server will get the order from the resident's order and then serves the meal. In total it will take about an hour to hour-and-a-half to eat a meal. There is staff turnover. The resident's are friendly and has helped my loved one settle into the community.

anonymous

Independent Living

Resident/client

February 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a very nice facility

The house keepers here are always constantly cleaning, and even with the staffing struggles and having to wait sometimes for different services the staff member's are very friendly and doing the best they can. The meals are fabulous, and the dining service is efficient enough. They have numerous activities provided all day long which is great, and all the amenities here are wonderful. There is a bus driver here that takes us to different doctors appointments, and other places in the community.

CS

Independent Living

Family/friend

October 25, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Staff
3.0
Meals & Dining
2.0

Best for someone who is truly independent.

I don't think the food is that great. All the places you visit say "Oh our food is the best." But theirs is very basic. And really the whole dining experience was one of the main things I was concerned about when looking for a place for my loved one. I wanted to make sure that he would eat. They have set dining times here, which is fine, and that works for most people. But I thought it was a window of time where you could come in, when in reality you have to be there at the beginning of that window to place your order. And if you miss it, you're kind of out of luck. They will work with you and help you out, but that was kind of disappointing to find out. What has been good is we spent a long time getting ready to move and ordered a lot of things. Those things all arrived, and they put them directly in his room, which was very convenient. They were in a bit of a transition when we first moved in, so there wasn't always someone at the font desk, but there is now. Which is important to be able to ask questions. This has been a good learning experience for us, differentiating between independent and assisted living. The care organization they have on staff as a preferred provider I haven't actually worked with, but when we were originally looking, I thought they had a la carte services you could orders. Which was true, but I didn't know that they only had limited hours, just a brief window in the morning, and another window in the evening. Alternatively, you can have care for blocks of time during the days, as opposed to a la carte, but you have to commit to 20 hours a week. In order to accommodate my loved ones schedule and needs, neither of those options worked. So there were just lots of things to learn as we went. The absolute best thing about The Manor is he has a super fabulous balcony that overlooks the back garden area, which was important for him because he smokes. It's just beautiful. It's a lovely back area and a beautiful view. That was the main selling point for him of the whole community.

Manor at Steeplechase

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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