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Manor House

427 E Main St, Batavia, NY 14020

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(866) 374-4058
9.0
Review score
20 reviews
Add review
9.0
Review score
20 reviews
  • 5 star
    60%
  • 4 star
    30%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    0%
See all reviews
9.0
Review score
443 reviews
14 facilities
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Manor House
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Manor House
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C. Stillinger

Child of resident/client

4.0 out of 5 stars

Manor House is a wonderful place for my mom... She loves it!!!

Manor House was the best choice for my mom. She enjoys it there, and she has made new friends. Mom even says she loves the Manor House. The only reason I didn't give them five stars is because they were just starting new management the week my mom moved in, and it was a little chaotic.

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Manor House

The Manor House offers independent and enriched care for seniors in Batavia, New York. Our beautiful, established community is located in the heart of Batavia, New York — about 25 minutes from Buffalo and Rochester. With apartment style living for active seniors living in the area or those who wish to be closer to their adult children, our privately owned community is here for you. Since 1997, with two updates in 2009, we have provided a convenient senior living lifestyle. Licensed and regulated by the New York State Department of Health, your safety is our top priority.

Our ideal location ensures we are conveniently located by all major shopping centers, restaurants, medical offices and hospitals, though we maintain a small town feel. Families are always welcome and& encouraged to join us for eEducational pPresentations, eEntertainment, iIce-cCream sSocials and every day activities.

Community Services and Amenities

The Manor House offers residents the luxury to access amenities, services, and fun all in one place. We offer an on-site salon, chapel, library, private dining room, and even a cafe area for special family events. We also maintain a full calendar of exciting events for residents to enjoy as they choose. Transportation for medical or personal appointments...

Senior living options offered

  • Assisted Living
  • Independent Living

Manor House

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Manor House

9.0 out of 10
Review Score20 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.6
Care Services
4.6
Staff
4.8
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Manor House with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Manor House has 20 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

C. Stillinger

Independent Living

Family/friend

September 23, 2025

4.0 out of 5 stars
Verified Review

Manor House is a wonderful place for my mom... She loves it!!!

Manor House was the best choice for my mom. She enjoys it there, and she has made new friends. Mom even says she loves the Manor House. The only reason I didn't give them five stars is because they were just starting new management the week my mom moved in, and it was a little chaotic.

Anonymous

Independent Living

Family/friend

June 26, 2025

3.0 out of 5 stars
Verified Review

Better than the Nursing Home

1. 3, [name removed] is a little lax at getting back to us when we have questions. The staff is wonderful, but management is a little lax. 2. The Manor has been very clean, it is old and some of the air conditioning units are in disrepair. 3. Everyone is very friendly and accommodating. 4. Now that we have moved into the enriched care, the care is very good. Although, there is a new case manager, The day she started, [name removed] and [name removed] were both out of town to a conference, very poor planning. 6. Mom has not complained about the food. It seems to be tasty and plenty. 7. There is a new activity's director, so things have been changing, and Mom doesn't always remember to go. 8. It is a little expensive, but when you add it all up, it is satisfactory. Be persistent.

Ida C

Assisted Living

Resident/client

June 25, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

It a wonderful place to work every always smiling

I work her with someone as a aid and all they worker are so kind and nice there always helping you. They front desk worker are very nice and friendly people and they kitchen workers are very nice people. They take very good care of there resident. [name removed] who cook go above and beyond [name removed] is always going out her way to help anyone she always smiling.

Clifford

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience.

I would rate every one of these with a 5. What we like the most about Manor House is the way they check on my mother throughout the day. They keep her apartment clean for her. They help her with her personal hygiene. The way they do meals in the dining room is awesome also. We would most definitely recommend this community to other families!

Connie

Assisted Living

Family/friend

December 10, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great place

Manor House was just going thru some major changes in staff when my mom moved in to their independent living facility. With all that change, my mom was still able to move within two weeks of her application date. There have been quite a lot of "hiccups" along the way, but nothing too serious. I feel by the time the new employees get acquainted with their new positions, this place will be even greater. My mom has said, repeatedly, "I love this place". I would recommend this place with 5 stars, but there were a lot of "hiccups" along the way due to new staff hires.

Craig

Assisted Living

Family/friend

June 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

The staff were great and were very responsive to our questions, concerns and needs. The quality of food was top notch and the facility was kept extremely clean. I would highly recommend this facility to any family. The enriched care was everything we could have asked for. The move in and out was very easy.

Clifford Unger

Assisted Living

Family/friend

June 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Manor House has everything our mother needs in her life right now. The staff is awesome also.

The staff is there when needed. The meals are very good. They have many activities available to the residents. Overall a nice place for mom to live. She was able to bring her pet with her which was very important also.

David

Assisted Living

Family/friend

November 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

A welcoming facility and environment

My mom is currently a resident at The Manor House Independent and Enriched Care and overall it's been a good experience for her at this facility so far. The environment is one of community. It is low key and everyone knows each other and greets/says hello to each other. Although I think all facilities are too expensive, the cost of this facility is less than some of the other facilities in the area. They do a really good job overall. I would recommend The Manor House Independent and Enriched Care to others.

Tom

Assisted Living

Family/friend

October 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Manor House Independent and Enriched Care

Staff was pleasant and accommodating. Residents all seemed happy. Facilities were well kept and offered many activities. Dining was restraint style with a chef.Highly recommended but our experience was short lived due to health.

Tammy

Independent Living

Family/friend

August 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff and administrator at The Manor House Independent and Enriched Care were very friendly and helpful. Communication with the family was good. We had no problems with the moving process. They referred us to a mover who was very helpful. The housekeeping and the food are decent. They also have a "hotel room" where I stayed when I went to visit my dad. That was handy and let me see more what the facility was like. I would recommend this facility to friends and family.

Andrea

Assisted Living

Family/friend

March 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy daughter

During a very stressful difficult time well, we suddenly had to make the decision that my mother could not go home alone. They made the process pretty painless. They communicated with us well, and they helped arrange the dates that we needed to bring my mother from rehab at the nursing home to the manor house. She is very happy there and I am one happy daughter that I don't have to worry about her every day.

Nathan B

Independent Living

Family/friend

November 21, 2022

4.0 out of 5 stars
Verified Review

Highly recommend

We have been very happy with the experience at The Manor House Independent Living. Mom loves the people there and all the help that she receives. They have a very friendly and caring staff. I would highly recommend this facility to others.

Amy

Assisted Living

Family/friend

July 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Great Environment

My loved one does not participate in the activities, but they do have bingo, music and exercise classes. I see other people having a good time. Everyone goes above and beyond, and they are very helpful. They listen and give suggestions. They also answer questions, and put you in the right direction. Overall, I am very happy and they are very personable.

Paula

Independent Living

Family/friend

October 19, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comfort and quality

It does like feel like a facility, it is so homey and comfortable you would not even know it was a senior living community. Based on our experience so far we would absolutely recommend The Manor House to others. They engaged the residents every single day, and even when they had to lock down the staff still went around delivering puzzles, quizzes or candies with notes on them. They don't let the residents just sit and waste in their rooms, when they are able to get out and about the staff take full advantage.

Laurie

Assisted Living

Family/friend

March 18, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Our experience during covid.

This is a very small community and everyone knows each other. I feel they get more attention due to the community being small. The building is beautiful and decorated nicely also. I would recommend this community to others.

Mary Lynn

Independent Living

Family/friend

September 1, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We are happy with our choice

I would recommend it, we are happy with our loved one there. The food prior to COVID, the food was decent when we ate there. The room size is decent. The activities prior to COVID included: cooking classes and demonstrations, bingo, and some residents would play games and cards. They do have concerts that come in prior to COVID. I believe they even had a bus that would take residents to church services. They also provide transportation to doctor visits in the zip code, and this still happens. We have now resumed face-to-face visits, and this has started in the last couple of weeks. They hired an employee to oversee all the visits, and limited. They have had no residents or staff that has tested positive for COVID.

Anonymous

Independent Living

Family/friend

August 18, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Great place for what my father needs

We chose this community because my dad does not need a lot of services at this point in time, but in the future with his diagnosis he can get care in here when he needs it without having to move. The studio apartment he is in is very spacious. My dad says the food is very good. I would definitely recommend.

Alice Weber

Independent Living

Toured community

November 11, 2017

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
1.0
Value for Cost
2.0

Disappointed

I visited community several years ago and was very impressed with staff especially management but went back recently to look for loved one and how much has changed and not positively. Not impressed at all and would not choose. I thought place was upscale but with current management what a disappointment

Anonymous

Independent Living

Family/friend

September 5, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dad's doing great here

My dad has settled in well and he enjoys being part of the activities and field trips to go shopping and sight seeing. He has a nice apt with a kitchenette. He does like going to the dining room with the other residents too. The staff here is very friendly and helpful. this was a good choice for us.

Anonymous

Independent Living

Family/friend

October 14, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We like this community!!

Dad is adjusting well to living at The Manor House. The staff as a whole are good and dad likes everyone. They offer transportation. They have numerous things available including playing cards, a work out room and church services. They have an outer dining room where residents can eat separately with family members. Dad likes the food and they offer a variety of choices. They keep the community and his apartment clean.

Manor House

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Manor House

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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