Willow Ridge Senior Living, LLC

I want to thank a place for mom for recommending hummingbird Sr Resort Living in sierra vista as a place to take a look at for my father who has dementia. I was skeptical at first as it seemed like the facility title referred to independent living, which it does, however my father needs hands on due to dementia. In addition to the independent living, they have a memory care wing with the most wonderful caretakers who are very personable. The menu is top notch and in addition to the cleanliness,.there are so many daily activities that my father partakes in. My father is more mobile w/walker vs a wheelchair. Everyone at Hummingbird is wonderful and encourages involvement. Thank you A Place for Mom for suggesting I go look. We are so happy my father is in a clean, safe, caring environment.

I have been living in this assisted living since year 2018. The care staff helps me with clothing, showering, toileting, and bedding. The staffs are very polite, kind, and speedy. I like that the management team does not use agency care as much as possible. The food is delicious and the service is awesome. We have many activities such as bingo, puzzles, other games, happy hour, shopping and scenic drives. I am satisfied with this facility.

I am very pleased with the way the staff are attentive and take care of the residents. My mother really likes living there. I think they can have just a little bit more activities. Other than that, really love it.

Positive experience with staff. Our friend is very happy there. Always smells clean. Looks clean all the time. Always seems friendly. Independent living. Has ability to call staff if needed. Our friend loves almost everything that is served. Lots of activities. Fair costs.

The aids were lovely. The staff was attentive. The choice of daily movie was random. They could try to offer some more that appeal to the mostly older women who live there.

It's actually really homey there . They are all good with the people that live there and are open to any advice as far as improvements go . They do need to clean the floors better, especially under the beds and windows.

Best Facility on the Shoreline.

It seems like it's a very organized facility, so if they like a structured place to live, this is good for them. The food is bland, boring, no flavor, and small portions. Multiple things to do and participate and watch throughout the day. The laundry facility part is old and not very good. (Washer,dryer) Laundry service sometimes does not return clothing articles.

Overall experience - very good, everyone is helpful. Cleanliness is good. The individual room could be cleaned more often. The staff is friendly and nice. Quality of care is good. We had a delay in setting up appointments but looks like we're on track now. The meals are simple and tasty. For activities, they plan something everyday. It is a good value for the care that's given. I'm pleased with facility and my loved on is happy there.

Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.

I can't think of anything to complain about, the community is always clean and they've all been helpful and friendly. I don't have another facility to compare the care services to, but I'd say 5c no problems. My understanding is that the meals are all good. I would indeed recommend this community to other families based on the experience we have had.

The price can't be beat. The staff truly cares about the residents. The Community Relations director, [name removed] has nearly 30 years of experience welcoming residents and coaching families to fill out necessary forms. Doctors Making House Calls is a great organization coming to our Mom's room when requested along with regular checkups. Meals are delicious with 3 choices at each meal, served restaurant style. Their theme is "what can I do to make you happy?" Highly recommend!

The care services gets a 5+. They have gone above and beyond taking care of my mother's needs and integrating her into their facility. When it comes to the activities, they provide a variety of activities for the residents to participate in. Yes, we would definitely recommend this community to other families based on the experience

A place for mom was very helpful in giving me the options I wanted. They gave me places to call in the tri-state Cinci area which is where my mom lives. I didn’t have to do a lot of research trying to find assisted living places as they did the work for me. Thanks

The experience has been good. I picked this community because it was referred by you.

When my Dad reached the point of needing assistance with daily activities, finding the right place for him seemed to be an overwhelming task. He lived independently and very actively, even at the age of 94, so accepting the help of others wasn’t easy. We knew it would take a special place with just the right people in order for him to thrive. After touring several places, Fields of Florence stood out as the clear choice, and that decision was reinforced after we moved Dad into his apartment there. The care team, the support staff, and the administrators all exceeded our expectations. To a person they were caring, compassionate, accommodating and deeply engaged in getting to know my Dad and helping him get the most out of his new home. At a difficult time when my Dad was losing his independence, the Fields of Florence team managed to turn that loss into an uplifting and encouraging experience. We are very grateful to have found them.

They are very good.They keep our rooms nice and and clean. Give assistance when needed. Help us in whatever way possible .i like the atmosphere and the activities. I like the staff . They feel like family!

Our neighbor has lived there since mid June of this year. He is so happy living there. Many activities for residents. He is pleased with the meals and all the additional amenities. Would recommend to anyone looking to put a loved one in a great senior resort.

We chose this facility because of the price for length of time my mom may have left. We want the money we have to house mom for as long as possible. And they were very welcoming, friendly, treated us like family immediately when i toured. I love Fields of Florence and their staff. They are great with my mom. This facility is the cheapest around. The staff is very personable and treats you as if you are their family not just their customer.

My loved one doesn't need a lot of care but they do check in with him and early appointments they make sure he's up. My loved one doesn't participate in bingo or coloring but he does enjoy the times they're in the Bistro or outside concert loves going with some of the gang to eat out. I feel the cost is in line with the rest of the places.