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Legacy at Maiden Park

749 Maiden Lane, Rochester, NY 14615

For pricing & availability:
(866) 374-4058
7.8
Review score
26 reviews
Add review
7.8
Review score
26 reviews
  • 5 star
    54%
  • 4 star
    15%
  • 3 star
    8%
  • 2 star
    4%
  • 1 star
    19%
See all reviews
8.5
Review score
1629 reviews
54 facilities
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Legacy at Maiden Park
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Legacy at Maiden Park community exterior
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AB

Child of resident/client

5.0 out of 5 stars

A very difficult situation made a little easier for the family

My overall experience was definitely a 5. From the administration to the nurses to the aides. They all treated my father with dignity and respect. I was very happy we chose Maiden Park.

Read all reviews

Legacy at Maiden Park

Boutique resort-style living and welcoming vibes await you in Rochester, New York.

Live life on your own terms.

You’ll find the perfect setting in Rochester, with access to plenty of culture, history, entertainment, and more. Legacy at Maiden Park features luxurious amenities and services, including signature dining, a dynamic social calendar, and engaging events. Residents here will find endless opportunities to discover new passions, engage with friends, learn about the region’s history, join community clubs, and more. Explore Assisted Living, Short-Term Stays and Memory Care residences designed just for you.

ASSISTED LIVING

Enjoy life on your schedule, not ours.
When you need a little extra support, we’re here for you every step of the way. Relax and enjoy life knowing our team of experts is standing by 24/7. Everything you need is at your fingertips, without the hassles of cooking or cleaning. Come discover how we’re raising the bar on Assisted Living.


MEMORY CARE

Compassionate care and support.
Celebrate your life story and live with the care and dignity you deserve. Embrace our round-the-clock support from our specialized Naya caregivers and team of registered nurses. You’ll find plenty of personalized services too, including designated cuisine, wellness consultations, medication management, and more.

Senior living options offered

  • Assisted Living
  • Memory Care

Legacy at Maiden Park

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Legacy at Maiden Park

7.8 out of 10
Review Score26 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
4.2
Care Services
3.9
Staff
4.5
Meals & Dining
4.3
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored Legacy at Maiden Park with 7.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Legacy at Maiden Park has 26 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 8/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 25, 2025

1.0 out of 5 stars
Verified Review

A Fly on the wall

Room change with out notification plus [removed] +more a month, food very little. And cold no water on table ask for two hamburgers did not get dinner. For enhanced living staff did not engage with family member. I was there most days and only once did staff enter to empty garbage. Not shown where snacks were, advertised many activities, and three chefs. They did not have a microwave to heat food or get hot beverages. Shown table set up like restaurant and brought up 3 chefs. Family member left without permission. Ended in hospital. Place would not take family member back. A lot of info not presented to me. They just present themselves this would be good place. "A good place for mom" I myself have no desire to ever go into a place when needed.

AB

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

A very difficult situation made a little easier for the family

My overall experience was definitely a 5. From the administration to the nurses to the aides. They all treated my father with dignity and respect. I was very happy we chose Maiden Park.

Jennifer S

Assisted Living

Family/friend

July 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Great at first

Overall we were impressed by the direct care staff at Maiden Park. Everyone was so welcoming for Dad. The intake process was clear & pleasant. Unfortunately writhing this initial 2 weeks Dad was sent out to the hospital twice. He had a fall the 1st weekend and then a week later his behaviors were beyond what the team could manage. Disappointed to receive a call from the administrator while Dad was in the hospital with the message "Dad can't return". After only 8 Nights at Maiden Park a no return notice was a shock. Not willing to proved more time for adjustment with the whole transition. Challenged to comment further with such a short experience with Maiden Park.

Anonymous

Assisted Living

Family/friend

May 1, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Our Family's Experience

Turned out to not be appropriate for our dad. He should have had a greater level of care, but we gave it a try, was wrong decision! Day he left he expressed chest & stomach pain to me. I in turn had nurse come to his room. Asked her what I should do, she suggested calling ambulance & going to ER. The nurses didn't really look in on him a lot. I think it was more often aides, who were mostly nice. And my dad was not at all happy that I made a big deal about chest pain, nor going to hospital!! He didn't at all like the food there. He had previously been at [name removed] which had tasty food & larger portions.

Melissa S

Assisted Living

Toured community

April 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Village at Maiden Park

There are plenty of communities around however Maiden Park has the devotion to their residents that I believe most other communities do not have. The care staff, nurses, and office staff are so helpful and knowledgeable

Anonymous

Assisted Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Good place for mom

Overall, I think the Village is a good place for my mom. Most of the staff, including the CNA's and med tech's, are very friendly and helpful to make the residents comfortable. There have been a couple of issues where overnight staff were difficult and not helping my mom to get to bathroom as she is wheelchair bound. Issues were addressed by staff.

Anonymous

Memory Care

Family/friend

September 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Legacy at Maiden Park review

Pretty much a 5 across the board. For me the most important thing is the how the staff treats my mom, and over the course of the last year everyone has been kind and patient with her. Even the housekeeping staff is cool, and try to engage her and make her smile. I have noticed decreased staffing over the course of the year, which concerns me, however she's still getting great care from great people. I would like it if we got more updates on how they're doing, even if it's just a quick text or email, but I'm sure if I asked, they would be happy to accommodate, so that's on me! Thanks to everyone!! I appreciate so much the work that everyone does to look after Mom and all the other residents.

Melanie C

Assisted Living

Family/friend

July 17, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Clean and cheery

The facility itself is always clean and cheerful. There has been a lot of turnover within the kitchen, health aides and nursing staff. The food menu is not geared towards the age of the residents and does need some work. They do offer alot of activities and social events which helps residents to stay connected.

Roberta Ryan

Assisted Living

Family/friend

June 8, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Acceptance Assessment Is Dangerous

My husband was assessed and accepted for the enhanced level of assistance by a social worker, not a nurse. Within two days of moving in, the overnight shift would not assist him with the Apex, telling him that they had bad backs, they didn't know how he got accepted for residence in the first place, it was ridiculous that they had to do this, he needed to do all of the work, they were not familiar with the Apex and he would have to tell them what they needed to do. When they did finally lift him, my husband repeatedly told them to put him in his wheelchair instead of the recliner in his room. They refused to do what he asked and put him in the recliner anyway, making it almost impossible to lift him again. The administration said their internal investigation determined that all the allegations were unsubstantiated, but they terminated an employee for saying some of the exact comments. Go figure.

Anonymous

Memory Care

Family/friend

November 14, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonderful Staff!!

I can't say enough good things!! The Legacy people are wonderful. All the aids treat my mom like a queen even when she's fussy and confused, and the nurses all seem to genuinely care about the residents. Even the front desk staff and the maintenance man are caring and friendly. My only minor quibble would be with onboarding, mainly communicating details like how and when transfer to their onsite physicians will occur etc. But that's truly minor given all the things they do for the residents and the great care they are providing to my mom. My mom lived with us for 4 years after her stroke, and I worried a lot about having her in a facility, but Legacy has taken that worry away.

Mark H

Memory Care

Family/friend

June 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Legacy at maiden Park

Legacy at maiden Park has been a wonderful place for both our father and our family. Dad has advanced dementia and it was increasingly hard to take care of him at home. After looking around we decided on Legacy at maiden Park. It has been about a year since dad moved in. It has been a great experience for both him and our family. A very safe and caring environment. The staff has been absolutely wonderful. A special shout out to Dawn Cordone. She is very helpful and caring. She has helped the family navigate through various health issues and challenges our father has had. Don’t know what we would do without her! The aides have been wonderful also. Although there’s too many to list, I would like to mention [name removed] and [name removed]. Both routinely go out of their way to help dad. Although it was a difficult decision to move dad into the Legacy, it has turned out better than we hoped for. Caring for dad was getting overwhelming and very stressful. Now we can be his children and not his caregiver.

Jeanne B

Memory Care

Family/friend

May 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory Care for Mom

Legacy at Maiden Park has been wonderful for Mom. The assisted living staff do a great job from providing reminders, serving food Mom likes, and providing a wide variety of activities. Plus they support Catholics with a relationship with St Charles with a short service on Thursdays and an opportunity to get Communion. Also the Televised masses are usually up in the common area on Sunday. Bingo, arts and crafts and music and videos are also a big hit with Mom. The staff recognizes the residents have good days and bad but no matter what they are cheerful, helpful and caring. The concierge at the front desk is always helpful and greets everyone with smile.

Diane K

Assisted Living

Family/friend

May 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Community of Trust and Great Care

My mom has been at Legacy (Maiden Park) for 1-1/2 years. Even though it took some time, she has found friendship with the residents and staff. I feel very comfortable having her there then alone at home. The socialization and activities has brought her back at 100%. My mom is comfortable there and that is such a relief for me. She will send me away when it’s time for an activity especially Bingo. She has a new life and a happy one - all Thanks to the staff and residents. Even the cook socializes with the residents asking what they may like to see on the menu. It’s all about the residents and that is a huge plus!!!

Diane Boothe

Assisted Living

Family/friend

October 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

My mom has been at Legacy At Maiden Park for 10 months. Mom is comfortable and happy in her new community. Seeing her happy takes a huge burden off of me, as well as how ALL the staff that warmly welcomes us every time we go to visit mom. Communication with administration and staff is 100% and that is a huge plus. Mom is not treated like a patient, she is treated with compassion and friendship. Mom refers to the employees as her friends and smiles when she talks about the conversations she had with them. All the socializing and friendships created is what has made mom refer to Legacy as home. That alone, is what makes me recommend Legacy at Maiden Park.

anonymous

Memory Care

Family/friend

April 21, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Good experience

We chose Legacy at Maiden Park because of the price, the staff members that I worked with at the facility was very helpful with giving me information and getting her settled in, The room sizes here seem to be good, she is in a single private room. If I have any questions they are great about responding and answering any questions and concerns. I would recommend to others looking.

Gretchen

Memory Care

Family/friend

March 22, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

If You're Looking for Good Quality Care Look at Legacy at Maiden Park

This would a good place for your loved one to go. The communication with the staff was good and was able to speak to a staff member once a week. The care staff was knowledgeable, and the administrative staff was helpful. They were pleasant and understanding when moving my loved one from this community to across the country

Vicki Ceasor

Memory Care

Family/friend

March 1, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A loving Place To Live

The staff have compassionate and are well-trained to address a wide range of elderly needs. With a genuine desire to assist the elderly. They have a very well written care plan for my mom. They offer various programs and activities in order to enhance the physical, spiritual, social and intellectual aspects of the residents. They go out at Christmas to see the festival of lights, fine out, shopping trips ect. I sampled the food and it was delicious! The dinning is nice the kitchen is clean, they will go to each person to make sure they get what they want . The residents communicate with each other nicely they have a way of getting them to know one another it's beautiful. They take safety measures seriously,such as call buttons no trip hazardous items. I'm excited about the outdoor areas ?? it's so beautiful. They several areas you can just sit and talk. They did a great job of picking people to live there they mix very nice together. Could imagine anything better. My mom has become very diversed, and constantly teaching others about diversity. She's changed for the good and she loves it!! She said "I'm never leaving the place"! She loves the staff and so do I. They actually helped me also, so passionate. Here's the woman that gave everyone a go for the money and wanted to come back home with me unbelievable. When we take her out for the day she can't wait to get back to her friends. I would recommend The Legacy at Maiden Lane is a great place to live & visit they have become our extended family! You can feel the love when you enter the door. They helped my mom get her life back.

Lee

Memory Care

Family/friend

August 18, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
2.0
Value for Cost
1.5
Care Services
1.5
Activities
1.0

Horrible Memory Care Unit

My mom is in their memory care unit. Everything was great eight months ago. Today it resembles a nursing home. There are no stimulating activities or programs like previously. They talk a good game about how their memory care is different. There is no longer a nurse on the unit. The activities director is now the unit coordinator. No medical background whatsoever and her inability to find activities that stimulate residents is another reason why we are looking at another community. Sitting around all day talking with residents is not a stimulating environment. Stay away is my advice.

Anonymous

Memory Care

Toured community

July 23, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

I received a phone call from Legacy at Maiden Park and shared with them the care that I am looking for for my dad. They were concerned that my dad has a catheter and that they couldn't assist him with it, if he needed it. I spoke to the nurse at that facility, she confirmed that they could not take him because of this.

Cindy Beagley

Memory Care

Family/friend

January 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love it!

The staff is extremely helpful and caring. I could not imagine anything else they could do for my mom or me. My mom repeatedly has stated how nice and quiet it is there. It is clean, they provide delicious food and the staff it is wonderful. There are many appropriate activities and interesting outings. I highly recommend the Legacy at Maiden Park.

Legacy at Maiden Park

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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