Watermark Retirement Communities

The staff at Legacy at Grand Vie are very friendly and so are the residents. They ask the residents how they like the facility.

I would recommend to others. We picked them because of the location, price, cleanliness. It's bright and light. Friendly staff and residents

Dirty linens and garments were left in the room until laundry day. The friendliness of the staff gets a 5+. The staff were so good with dad. Engaging, attentive, but not qualified for the level of care he needed. Good with memory care, but he began having toileting issues, and they couldn't be what he needed. Great at everything they were qualified for. It was a difficult but necessary decision to move him from Legacy. But he needed a different level of care. We were sad to take him away from the staff that cared so much for him. We miss them, too.

They've been terrific to my sister. Everyone is very kind and invested in her happiness. It was the 3rd and last place I looked at. I picked them because they were bright, clean and very welcoming.

We find there is a lot of value here. My mom is treated very well. They have an onsite doctor and 24 hour care for hire. We couldn't be more happy with the Fountains! They have shopping trips and transportation to appointments. What's not to love?!

My mom is thriving at Sonrisa! The facility is beautiful with high ceilings and tons of natural light. The care staff are friendly and make warm connections with the residents. Turn-over among the staff is low, so those relationships can be maintained and strengthened over time. It feels very much like the staff genuinely cares about my mom's well-being and are actively promoting her social, emotional, and physical health.

I think so far I am totally satisfied with the community and the people who work here. I am in a villa so do my own cooking.

Our loved one has since passed but we were grateful for their great staff and the care they provided. I would rate all of these areas 5, except occasionally the meals were not what we expected. After expressing concern, there was always an effort to do better. Our dad always especially enjoyed breakfast. Our family was very grateful for a caring and friendly staff, who were always willing to work with us as our father's needs changed, and a clean, cheerful and uplifting environment.

5 on all except value for cost. The initial discussion was that some care points were included. Now she's paying way more on care charges over [fee removed] per month. She doesn't know how much more she is paying otherwise she would reject the escorts to meals. However, based on the experience we have had so far, we would recommend this community to other families.

This is memory care so there are always things to clean up, but the staff does a great job of keeping on top of that. The facility, overall could use some newer furniture. Not to say it's bad, it just gets a lot of wear and tear. can't say enough about the staff. They work so hard and every time I am there, they are kind, helpful, and caring. They speak gently to the residents. My dad gets hugs hello and goodbye when I take him out for the day. They are attentive. They take the time to get to know the residents, they ask me questions about my dad and what he was like before he had dementia. I feel secure knowing he is being well cared for, and he has shown a level of happiness and contentment that I haven't seen in him in a long time. I have only had one meal there with my dad and it was fine. He has no complaints and has even put on a little weight since moving in. My dad doesn't seem very interested in the activities that they have, but he does participate sometimes and he likes it when they go out on field trips. The value for cost is great. It's a little less than most places but I don't feel it's lacking anything.

Starting with the front desk, you will get your questions answered. Staff and residents are friendly, welcoming .

Cranberry Landing is a smaller facility. It is clean and well kept. Very home like . Staff is wonderful. Very kind, argentine to the needs of the residents. Food is very good with lots of choices. Rooms are very spacious. They allow pets which is so nice. Cant say enough nice things about it. It has enhanced rehab, assisted living, memory care and independent living. Wish we thought about that sooner

My brother has been very satisfied since moving in the Fountains. Food is good, they offer lots of activities for the residents as well as trips for shopping, out to lunch and other day trips. Maintenance has been good. Facility is always very clean and well staffed. Everyone is very warm and welcoming.

I originally chose A Place Fir Mom because they had the size room that I was looking for at a reasonable price. However, since my husband became a resident there, I found that the care is excellent. The staff is caring and treats all the residence with respect and empathy for their situation . Bluebell Place is clean has a variety of actives to keep the residents entertained. I give it my highest recommendation.

Phenomenal place for a loved one to live. The staff there truly cares about the residents and despite my mother eventually moving out because she was not up to it, from her first reaction to last was that she was very happy with the location, facility, staff, and the people she met there. It's a great place to live.

Everyone is so nice….i love it here!!!! Maintenance team is great they are always on top of everything they respond very quickly sales is great too housekeeping keeps the place so tidy!

Thank you for recommending this beautiful retirement community to us. The staff here works to ensure that we’re treated like royalty. Their amenities (ie, concierge services, housekeeping services, food selection, concerts, excursions, etc) are endless. We are very satisfied. Kudos to all who work tirelessly to make our retirement experience enjoyable!

Everything is excellent, except the price is a bit high. The facility itself, the food, the staff, and the happy mood all impressed me - this is why we chose the Fountains at RiverVue. My sister is very happy to be there!

Pretty much a 5 across the board. For me the most important thing is the how the staff treats my mom, and over the course of the last year everyone has been kind and patient with her. Even the housekeeping staff is cool, and try to engage her and make her smile. I have noticed decreased staffing over the course of the year, which concerns me, however she's still getting great care from great people. I would like it if we got more updates on how they're doing, even if it's just a quick text or email, but I'm sure if I asked, they would be happy to accommodate, so that's on me! Thanks to everyone!! I appreciate so much the work that everyone does to look after Mom and all the other residents.

Basically it's all 5 i love how they take care of their residents and their activities are top notch. The food is amazing and the way they let you order for every meal instead of just bringing out whatever is on the menu is amazing.