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The Village at Mill Landing

45 Mill Rd, Rochester, NY 14626

For pricing & availability:
(866) 374-4058
9.1
Review score
23 reviews
Add review
9.1
Review score
23 reviews
  • 5 star
    75%
  • 4 star
    17%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    0%
See all reviews
8.5
Review score
1144 reviews
38 facilities
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The Village at Mill Landing
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The Village at Mill Landing community exterior
17 photos
The Village at Mill Landing in google map
street view of The Village at Mill Landing

Linda S

Child of resident/client

5.0 out of 5 stars

Happy but working on issues

The food is great. My dad loves it. The apartment size is perfect for 1 person. I wouldn't want to have a second person in there with him though. That would be too crowded. Their activities are great. That's what my dad needs is interaction with others. I do wish that he could sit with who he wanted to at the dining table though. He said nobody talks at the table where they sit him everyday. The woman assigned to him for his daily care is great. The staff is very nice. [name removed] was an amazing person to work with along with [name removed] to get things done e quickly for his move in. We did have to address a few things with them though about his hearing aids. I had just taken him in for an appointment to fix his hearing aids and he's still having trouble with hearing. My nephew addresses the situation but it still seems that he's not hearing like he was when we left the VA. That tells me they're not being charged. I will be calling them. I think they will need to take his charger and charge them themselves so he can't remove the hearing aids from the charger. I do have something I'm not happy with. They have the other exceptions as far as care. I forgot what they call it. It's the list with extra care on it that costs $[removed] a day more. There's I believe 8 things on the list of extra care and no matter if you have 1 thing or all 8, the cost is the same. My dad needs his depends changed 1 time a day. In the morning and he's good for all day. I don't think that should require a $[removed]a day increase. If someone has to have a bag changed, and a "C-Pap" machine monitored, plus bladder control issues where they have no control over their bladders or colon issues, doesn't compare to changing 1 soiled depends a day, which at this time is his only issue. There is no comparison to someone needing all the other care. My father goes to the bathroom by all day long himself. Bottom line is....The Village at Mill Landing doesn't compare to anywhere else I looked at. It's clean, and well monitored. I wouldn't put my father in any other facility. They just don't compare. They make my dad feel like his life actually isn't over yet!!

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The Village at Mill Landing

Situated near Lake Ontario and the scenic Genesee River Valley, The Village at Mill Landing offers upscale senior living to older adults living in Rochester, New York. Experience luxury, resort-style living in the modern community offering quality assisted living and memory care services. As a cultural center in the western New York region, the Rochester area features many amenities and resources for older adults.

With care personalized to each individual’s needs, The Village at Mill Landing gently guides you or your loved one on the aging journey. Feel comfortable knowing that the staff remains awake around the clock for your convenience. Those in memory care can benefit from the person-centered care offered through the Opal program, which utilizes the Seven Pillars of Wellness. The community life enhancement program coordinator and memory care resident manager are also on-site to provide additional support.

There’s plenty of exciting and entertaining opportunities to take advantage of. Enticing, well-balanced meals tickle your taste buds in the elegant, full-service dining space. Gather with your friends at the cafe area for coffee and snacks throughout the day, or stay active through the signature wellness program. Enjoy some cognitive stimulation through the BrainHQ program, or connect with fellow residents during...

Senior living options offered

  • Assisted Living
  • Memory Care

The Village at Mill Landing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at Mill Landing

9.1 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.7
Care Services
4.5
Staff
4.6
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.6

A Place for Mom has scored The Village at Mill Landing with 9.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Village at Mill Landing has 23 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 10/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Linda S

Memory Care

Family/friend

October 8, 2025

5.0 out of 5 stars
Verified Review

Happy but working on issues

The food is great. My dad loves it. The apartment size is perfect for 1 person. I wouldn't want to have a second person in there with him though. That would be too crowded. Their activities are great. That's what my dad needs is interaction with others. I do wish that he could sit with who he wanted to at the dining table though. He said nobody talks at the table where they sit him everyday. The woman assigned to him for his daily care is great. The staff is very nice. [name removed] was an amazing person to work with along with [name removed] to get things done e quickly for his move in. We did have to address a few things with them though about his hearing aids. I had just taken him in for an appointment to fix his hearing aids and he's still having trouble with hearing. My nephew addresses the situation but it still seems that he's not hearing like he was when we left the VA. That tells me they're not being charged. I will be calling them. I think they will need to take his charger and charge them themselves so he can't remove the hearing aids from the charger. I do have something I'm not happy with. They have the other exceptions as far as care. I forgot what they call it. It's the list with extra care on it that costs $[removed] a day more. There's I believe 8 things on the list of extra care and no matter if you have 1 thing or all 8, the cost is the same. My dad needs his depends changed 1 time a day. In the morning and he's good for all day. I don't think that should require a $[removed]a day increase. If someone has to have a bag changed, and a "C-Pap" machine monitored, plus bladder control issues where they have no control over their bladders or colon issues, doesn't compare to changing 1 soiled depends a day, which at this time is his only issue. There is no comparison to someone needing all the other care. My father goes to the bathroom by all day long himself. Bottom line is....The Village at Mill Landing doesn't compare to anywhere else I looked at. It's clean, and well monitored. I wouldn't put my father in any other facility. They just don't compare. They make my dad feel like his life actually isn't over yet!!

Anonymous

Memory Care

Family/friend

September 26, 2025

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Mill Landing Enhanced Memory Care is Deficient

Mill Landing Memory Care and Enhanced Memory Care Units are not for everyone. If your memory care loved one is docile, retired, quiet, composed, sleeps through most of the day and doesn't require much aide attention, it may be for you. If you loved one doesn't fit those standards, ML is not for you. My loved one, an Alzheimer's patient, was a member of ML for 8.5 months - actually 7.5 months if you take away the time spent recovering in Hospital and therapy from major falls at ML - broken ribs, punctured lung - due to insufficient Enhanced Care ($[fee removed]/day extra for 2-person transfer). My loved one did not fit ML's requirements. She required more personal attention than ML wanted or did provide. It took five months for ML to figure out how to handle her and keep her calm. By that time, her physical damages had occurred and my stress was sky high. ML decided that it could thrive better without MLO, so it evicted her. I'm happy to report she is thriving in her new facility.

Anonymous

Assisted Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Verified Review

A good place to look into

Took a little bit to get her routine down. The care givers to get to know her. Overall we have had a good experience

Anonymous

Memory Care

Family/friend

June 30, 2025

4.0 out of 5 stars
Verified Review

Review for The Village at Mill Landing

What stood out is it's a Nice clean modern facility. Staff was friendly meals and activities were well structured . Drawback was with paid for extra dementia care, the facility was understaffed especially at night and weekends and care was sparse.

Anonymous

Assisted Living

Family/friend

November 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Village at Mill Landing

I would recommend for assisted living. We picked them because of the atmosphere and location.

Anonymous

Assisted Living

Family/friend

October 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our family experience

Very pleased with his care. They check with us for everything. They are very accommodating. If he wants something else, they will find it for him. They have plenty of activities but at 97 if you don't go get him, he won't engage. I've noticed that the Director of activities sometimes doesn't have the patience with my father-in-law. He's been grinding his teeth and it's annoying. I know that and I continually ask him to stop. I bought lollipops so that seems to help so she needs to make sure she brings them with him and have him please do the activities. I don't want him sitting in his room alone. When I'm there, I'll make sure he's there and I joined them. It's extremely expensive. He had to go in memory care and he needs help with bathroom issues. That added to the cost [fee removed] and now we play over [fee removed]. He definitely is running out of money and I'm so afraid he will not have enough until he passes. I pray every day that we don't have to take him out of there. He is finally settled and it's a great place for him to be. I hope we can make arrangements for him to stay. I love everything about Mill Landing.

Anonymous

Assisted Living

Family/friend

September 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Village at Mill Landing

Very nice, clean, up to date, excellent programs, good meals, and friendly staff. I would recommend to others, however they are on the high end of cost

Jennifer F

Assisted Living

Family/friend

June 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Extremely helpful

Making many phone calls to various facilities became overwhelming. A Place for Mom was a one stop, thorough referral source that saved me so much time. My parents also had very unique specifications for an assisted-living facility and A Place for Mom helped them to locate a place that met their needs.

Anonymous

Assisted Living

Family/friend

June 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Bright and cheerful

The staff is great, everyone calls by first name to make it very home like. Facility is well kept, bright and cheerful. I would definitely recommend The Village at Mill Landing, it is a great place for mom.

Tom

Assisted Living

Family/friend

June 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Village at Mill Landing

We picked this community, because mom liked it best. They are very professional, and super friendly. They always address residents by name.

anonymous

Assisted Living

Family/friend

January 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Location for Assisted Living

The staff are very friendly and willing to help as needed. They refer to everyone on a first name basis and really get to know everybody. So it's really like an extended family. The food is varied, with many choices / substitutes if you don't like what they're serving that day. They serve dessert at two of the three daily meals. I like how well rounded and flexible their meals are. The facility itself is very beautiful and extremely clean, with a nice layout. It's like walking into a very nice hotel.

anonymous

Assisted Living

Family/friend

September 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful Place for Your Family Member

The Village at Mill Landing is an absolutely beautiful place. It's spotless - they're constantly cleaning and maintaining the facility. It looks like a beautiful hotel. There's always something going on for the residents and families. They have a movie theater and hair salon on-site, and they hold family brunches and dinners. The staff are wonderful. The other residents are wonderful. Everyone looks presentable and well cared for. I feel like we're getting a lot for our money, and care services that some places call "enhanced" is included in the cost here. I'm ticked pick with this place, and I highly recommend it to other families.

Ed S

Assisted Living

Family/friend

August 17, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Nice Place

It is a beautiful place. The care care services could be better. It's really expensive. They keep it clean. The dining rooms look like restaurants. Overall, it's a very nice place.

Tom

Assisted Living

Family/friend

June 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

A Good Place for Elder Care

Generally, we are pleased with the place and the care. We've had no issues. They seem to be on top of everything. My family member says the food is good, and they have a variety of choices.

anonymous

Assisted Living

Toured community

October 6, 2021

3.0 out of 5 stars
Verified Review

My tour review

This was a good tour we just did not feel like the community was a good fit for our loved one.

Les

Assisted Living

Toured community

June 17, 2021

5.0 out of 5 stars
Verified Review

My Tour Experience

My tour here was very good. They were just pricier than other places I looked at. They had good facilities, with a jukebox, a room where residents could get together if not for Covid, and a movie theater. All that added to the price, I'm sure. I wasn't really sure my loved one needed all of that. Also the building was two levels, and stairs would have been a problem for him. But my tour experience was good, and I was really impressed with them. If I had to pick a place and didn’t have to worry about price, I would have picked them. It was a great environment, and the people there were very friendly. I was impressed with how cooperative everybody was. I know it's their job is to make things appear to be beneficial and advantageous, and they did a very good job at that.

Anonymous

Memory Care

Family/friend

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of The Village at Mill Landing

My grandma moved into Mill Landing after living alone at home. The socialization has been so good for her! [name removed] is her favorite caregiver. As a family, we appreciate knowing that granda is doing so well.

Tracey Schwabb

Memory Care

Family/friend

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of The Village at Mill Landing

Wonderful place to live! Great staff. We always have fun.

Mary Diehl

Memory Care

Family/friend

May 11, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.5

It's a Gem

The apartment is beautiful and fairly new. A big selling point was there is happy hour at 4:00 pm every day which has been a great opportunity for her to socialized without having to attend the traditional activities. I think the key is the staff. They are fun, friendly, very caring, joke around, and even dance down the hallways. They are so helpful and she is allowed to have her cat, which is very important to her. Cost wise, this community was better than others we visited . They have chef inspired meals with three choices and other alternative options as well, which has been great for picky eaters.

Lu Ann

Memory Care

Family/friend

April 30, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Great Care for My Mom

The staff at The Villages of Mill Landing is so friendly, caring and loving. The rooms are a good. The food is good, my mom was happy with the food. Staff is just amazing. We were very happy to find The Villages for my mom.

The Village at Mill Landing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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