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Maplewood at Southport

917 Mill Hill Terrace, Southport, CT 06890

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(866) 374-4058
9.8
Review score
50 reviews
Add review
9.8
Review score
50 reviews
  • 5 star
    86%
  • 4 star
    10%
  • 3 star
    0%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
9.1
Review score
947 reviews
15 facilities
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Maplewood at Southport
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Maplewood at Southport aerial view of community
17 photos6 floor plans
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

A beautiful community.

Staff has been supportive and very responsive. The building is beautiful, not depressing, a place I don't mind taking my grandchildren. There are a lot of activities. My sister is in the book club, goes to lectures, movies, and shopping with the van. There are music recitals daily and movies every night. The gardens are gorgeous, inviting and comfortable places to sit alone or with friends. So it has been great but the apartments are a little small.

Read all reviews

Maplewood at Southport

Maplewood at Southport is the only senior living community in Southport. It has the feel of an exclusive resort, perfect for residents who want to spend their time in a luxurious, maintenance-free community. This charming New England community offers extensive grounds, perfect for enjoying the fresh air and access to peaceful Sherwood Mill Pond.

This community offers a tastefully decorated patio with shaded seating, while a fire pit offers a wonderful focal point for evening gatherings. Inside, attractive decor and eye-catching features, such as the vaulted ceilings in the living room, add elegance. Lifestyle options include independent living, assisted living, and memory care.

Assisted living residents enjoy assistance with personal care tasks to help them remain independent, with caregivers that use smart technology to coordinate care seamlessly. Memory care residents work with a dedicated team of caregivers who learn a resident’s individualized preferences to build trusting relationships. Two levels of care are available to suit each resident’s capabilities. Enriching social and cultural programs on-site help to maintain abilities and add enjoyment to everyday life for all residents.

The area of Southport, Connecticut, offers easy access to views of the Long Island Sound, with Southport Beach just minutes away. Local attractions include The 1750...

Senior living options offered

  • Assisted Living
  • Memory Care

Maplewood at Southport

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Maplewood at Southport

9.8 out of 10
Review Score50 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.9
Friendliness
4.8
Care Services
4.6
Staff
4.6
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.5

A Place for Mom has scored Maplewood at Southport with 9.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Maplewood at Southport has 50 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 50 reviews

Last Updated: 10/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

A beautiful community.

Staff has been supportive and very responsive. The building is beautiful, not depressing, a place I don't mind taking my grandchildren. There are a lot of activities. My sister is in the book club, goes to lectures, movies, and shopping with the van. There are music recitals daily and movies every night. The gardens are gorgeous, inviting and comfortable places to sit alone or with friends. So it has been great but the apartments are a little small.

Anonymous

Assisted Living

Family/friend

April 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Maplewood at Southport

Staff is friendly and willing to help. We have frequent family meetings with open lines of communication. Aids are attentive to dad's needs but I find that there is often not enough coverage, especially on the weekends. Because of this, Dad has a private aid 4-5 days a week. There has been a lot of turnover with the managing director of Maplewood Southport. I don't think there is a director now. 2nd floor memory care: Over the past 1.5 years, there has been several changes in the amount of activities and with the activities director. I think Maplewood finally has a handle on what is needed for the 2nd floor. The residents seem to be involved and happy. Hands on activities/games, exercise, off campus trips 2-3x week and live music on the weekends. There has been more integration between the floors. Often times residents from floor 1/3 will come play bingo, exercise and listen to music on the second floor.

Maggie D

Assisted Living

Toured community

November 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Amazing Place

I recently had the pleasure of visiting Maplewood at Southport, and I must say it exceeded all my expectations. From the moment you step inside, the ambiance immediately stands out. The facility is bright, welcoming, and elegantly designed, with tasteful decor and thoughtfully arranged spaces that make it feel more like a luxury hotel than a care facility. The open, airy layout and comfortable seating areas create a sense of calm and serenity, making it a delightful place for residents and visitors alike. What truly sets Maplewood at Southport apart from my other visits, however, is the friendly welcome. The staff are not only highly professional but also genuinely kind and attentive. They go above and beyond to ensure the residents feel safe, supported, and cared for, with a level of compassion that truly stands out. Whether it’s assisting with daily activities or providing a warm smile, the caregivers create a nurturing environment that fosters a real sense of home.

Nina

Memory Care

Family/friend

August 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a lovely environment

What we like the most about Maplewood at Southport is the lovely environment, nice, caring people who seemed to truly care. They have great activities and a high degree of care, if needed.

Christine P

Assisted Living

Resident/client

March 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I AM A RESIDENT HERE, I PARTICIPATE IN DANCING, MODELING, GATING IN DIFFERENT NEIGHBORHOOD, ARTS & CRAFT, ALL OUTINGS, ALL TEAM MEMBERS ARE FRIENDLY AND I REALLY LIKE IT HERE.

Viveca F

Assisted Living

Resident/client

March 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

lovelty new start

The best parts around Maplewood at Southport revolve around who lives there and works there.

Anonymous

Memory Care

Family/friend

February 7, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Not recommended

Make sure you like the staff before committing to placing your parents in a facility. Make a few visits to a facility and come prepared with questions. Take the time to try to get to know who all the key players will be ie all department heads but also the roles of people who will interact with your parents or parent on a day to day basis. Visit often and without warning once your parent is placed so that you can see what is happening when they don’t know you are coming. Also, make sure that if you want your parent to stay at the facility until end of life, that they have the necessary care and staffing to do this. The communication at Maplewood was terrible. My sister and I were proactive, so we would request meetings and phone calls that were not promptly returned. The move in process was very stressful. Not the move itself but leading up to it. We had asked for a lease several times, asking that it be submitted to my sister who had power of attorney in a timely fashion so that she could review it before leaving to go out of town. It wasn’t submitted until 5pm the night before she left and the lease was 70 pages long! There were two weeks from the time we toured to the day we got the lease. Two weeks. She had to scramble the next day to sign it and get necessary signatures as well as arrange all the deposits. They said they wouldn’t allow my father to move in until all this was settled. And I had already scheduled a bed and other items to be delivered in time for a move- in that had a tight time frame. It was so chaotic and unorganized and was a source of intense stress at a time that is already inherently stressful. The housekeeping staff seemed very friendly. Hard to judge because my father wasn’t there for long, only two weeks, but it always seemed very clean. Hard to judge the meals because my father wasn’t there for long, but he said they weren’t good and reviews I’ve read said that their whole farm to table thing is not accurate at all. That they experienced hot dogs and pasta. A week into my father’s move there, when his full time aide had left that we hired personally, he fell while out of his wheelchair. He was in the Living Room with other people on his floor. They are supposed to have aides watching them all the time. No one could tell us how it happened, just that it shouldn’t have happened. Inexcusable especially given how expensive these places are. The only staff I really liked was the director of the memory care floor. My suggestions for improvement- everything.

Susan K

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A place to live

Moved here two months ago, exceeded all my expectations, and really quite happy here! Look forward to the future!

Joe H

Assisted Living

Resident/client

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I like all the people here, they are very cordial, the personnel are first class. I always feel very comfortable and I am never bored. I look forward to happy hour and social events. I would say first class.

Julie R

Assisted Living

Resident/client

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

By in large the people are very friendly, no complaints about the food, however I miss NYC and the french restaurants but Maplewood provides an excellent dining experience. I love the programs they offer especially the fitness programs.

Diana

Assisted Living

Family/friend

December 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Positive experience and nice community

What our family likes the most about the Maplewood at Southport community is the different family celebrations they have going on as well as the different activities they have going on for the residents, there. We would recommend this community to other families based on the experience we have had so far.

Eileen

Assisted Living

Resident/client

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I like it very much

Lisa

Assisted Living

Resident/client

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

The Best Building Ever!

They are friendly, and helpful. I really have no complaints. They are little things but nothing that bothers me that much.

Joyce Y

Assisted Living

Resident/client

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Good Place to Be

Friendly staff in a stunning setting!

Jane D

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Very beautiful place to live with lovely staff

I moved here while dealing with covid and the realization I needed peace of mind -far from my family.

John G

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The place to be

I can get at night and get up in the mornings and expect a beautiful fday. It is different from what you are use to and where you have lived. Staff are ready to welcome me and other residents.

Christine P

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Everything is good. All staff members are friendly. I participated in all activities and outings and I really like being here.

Maria C

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The staff is friendly and very good service is always available. I am happy here!

Malle A

Assisted Living

Resident/client

November 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

It is like I live in a hotel

I don't want to move out! I am perfectly happy. They always help me remember what I forget and they are nice.

Ginny S

Assisted Living

Resident/client

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have found it to be very gratifying and comfortable with all the people and its surroundings.

Maplewood at Southport

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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