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Maplewood at Twinsburg

2463 Sussex Boulevard, Twinsburg, OH 44087

For pricing & availability:
(866) 374-4058
7.8
Review score
66 reviews
Add review
7.8
Review score
66 reviews
  • 5 star
    86%
  • 4 star
    6%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    3%
See all reviews
9.1
Review score
947 reviews
15 facilities
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Maplewood at Twinsburg
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Maplewood at Twinsburg community exterior
15 photos2 floor plans
Maplewood at Twinsburg in google map

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Maplewood at Twinsburg

Maplewood treats residents with dignity, meeting each person where they are at in their journey. The team is kind and professional, staffing has been consistent and stable, and the facility is very well nice and well maintained.

Read all reviews

Maplewood at Twinsburg

With interesting stone accents and detailed gables, Maplewood at Twinsburg’s elegant decor and warm, welcoming community has new residents feeling right at home. Inside, thoughtfully crafted and carefully selected details elevate the community. Coffered ceilings, artful light fixtures, splashes of color, and fine art line the walls. Varied dining options with chef-prepared meals in a bright dining room make mealtimes a lively, social experience. Care options include assisted living, memory care, and respite care, all supported by the full-time, on-site care team.

This community provides two distinct levels of memory care, making it easy to find a good fit based on remaining abilities and strengths. Caregivers work exclusively with the same group of residents over time to build trust and provide memory care with HEART — humor, empathy, autonomy, respect, and trust. Thoughtful memory care combines a comforting routine with a variety of activities to keep community members engaged.

The community offers many opportunities to admire Ohio’s natural beauty. View scenic Brandywine Falls or the sprawling Tinkers Creek State Nature Preserve. Enjoy a night out with family at one of the many restaurants and local theaters.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state...

Senior living options offered

  • Assisted Living
  • Memory Care

Maplewood at Twinsburg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Maplewood at Twinsburg

7.8 out of 10
Review Score66 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.8
Care Services
4.6
Staff
4.8
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored Maplewood at Twinsburg with 7.8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Maplewood at Twinsburg has 66 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 66 reviews

Last Updated: 8/8/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 8, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

Maplewood at Twinsburg review

The activity director changed. Half the time no activities even though on schedule and when there are poor choices. The turnaround time when pushing the button for help and someone actually coming in room averages 40 minutes many times. Not enough help for residents.

Anonymous

Assisted Living

Family/friend

May 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Review for Maplewood at Twinsburg

Maplewood treats residents with dignity, meeting each person where they are at in their journey. The team is kind and professional, staffing has been consistent and stable, and the facility is very well nice and well maintained.

Lynn

Memory Care

Family/friend

April 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would highly recommend

What our family likes the most about the Maplewood at Twinsburg community is definitely the staff and everyone was wonderful. No complaints from us. Unfortunately, my husband's time there was very short lived

Anonymous

Assisted Living

Family/friend

July 24, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

A Place for Mom

Most of the people working here exhibit great passion for their work and compassion for the residents.

Lynn

Memory Care

Family/friend

June 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Meals & Dining
5.0

Look No Further

I just can't say enough about the wonderful, compassionate, caring staff at Maplewood. They are truly angels. Referring to the residents, the activities director had said to me that this is their last stop before heaven, so we are here to love on them. I will be forever grateful to Maplewood for everything that they have done for my husband.

Louise

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom

I appreciated the multiple aproaches to my care, including medical, meals, community activites and metro parks. I feel like I am regaining strength and can give and recive. Thanks to Maplewood.

Anonymous

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall, very good, some minor irritations.

Susan D

Assisted Living

Resident/client

June 19, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Place for Mom

My experience at Maplewood has been nothing but positive. The staff, surroundings, nurses, are all great.

Hilary N

Assisted Living

Resident/client

June 19, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I am a new resident I find the facility lives up to expectations in amenities, programs, staffing, competence and diversity of fellow inhabitants. At this time I have no regrets.

Cawas K

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A Place for Mom

The place at Maplewood is suited for my personal needs and highly recommended. The facilities are very well taken care of, its clean with lots of room. We have a good activities program that keeps us busy.

Connie G

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom

Anne H

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom

The residence is very friendly and caring.

Lynn S Buchinsky

Memory Care

Family/friend

March 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maplewood Experience

Maplewood onboarding was a great experience from the staff who welcomed my parents and family to the aides who helped us unpack and settle in. The warmth, continuity of care, and confidence among staff members has separated Maplewood from other senior living communities. Maplewood understands their clients and services them according to their needs. We have been absolutely delighted with our experience from the top down!

Lynette Cavadas

Memory Care

Industry reviewer

December 7, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The entire experience was extremely satisfying and positive.

From the first day we came to get information about Maplewood, we knew it was the place for our loved one. It was recommended by a friend that had their family member there, and it was clean, upbeat, and most of all friendly. All were very friendly. Our family member came from a facility that left her in bed most of the time, we were guaranteed this would not happen--and it did not, even though she could be very stubborn. The food was wonderful, the care wonderful and the surroundings great. We felt like family when we stopped by to visit. I felt bad when she passed away, because I liked Maplewood so much.

Deborah V

Memory Care

Family/friend

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful assisted living facility and memory care

The staff at Maplewood at Twinsburg are phenomenal! My brothers and I have been so pleased with our mom's personal and professional care during her entire four year stay. We've loved the engaging family oriented activities from the end of the summer celebration picnic with outdoor entertainment, to special holiday festivities, to special outings for the residents. Everyone was especially empathic and supportive as our mom transitioned to hospice and passed peacefully with family at her bedside.

Anonymous

Assisted Living

Toured community

October 10, 2022

5.0 out of 5 stars
Verified Review

Review for Maplewood at Twinsburg

it was more expensive and a good location. It was a community with bigger rooms. They offered more, than what was needed for my loved one.

Dennis O

Assisted Living

Family/friend

September 24, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maplewood of Twinsburg

We brought our aunt to Maplewood in [date removed]. We loved it from the first visit. We were so thankful that she was safe and well cared for during COVID. The Administration and Staff are wonderful. They care for our aunt like she is their own family. When we visit they always take time to give us updates, they are responsive when we have concerns or questions. So grateful for a wonderful community!

Sandra S

Memory Care

Family/friend

September 22, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Maplewood at Twinsburg Experience

My Mom has lived at Maplewood at Twinsburg now for more than four years. Overall we are very happy with our decision to move her here. The things we like for her the best are: wonderful dining atmosphere, food quality and menu choices, A varied daily schedule of activities, stressing social, spiritual, educational, fitness and creativity skills, cleanliness of common areas and individual rooms, attention to her medical needs and providing her medications, convenient onsite scheduling of services such as beauty salon, therapy and primary care doctor and nurse practitioner visits. The facilities are also well maintained. There is transportation provided for field trips as well. The services are provided by caring and dedicated staff.

anonymous

Assisted Living

Family/friend

June 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best at Maplewood

I give them 5 stars all the way around. The staff is fabulous and the facility is sparkling clean. Our family member we moved here was angry and irritated before. She is now so calm and happy and I really believe it is from the environment as well as the staff, I give them major credit. Here in the memory care unit they actually take the residents out on the van to parks and other places and we really like that. I would absolutely recommend them to others looking.

Jeri

Assisted Living

Family/friend

June 14, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

We chose Maplewood at Twinsburg because of their experience with the elderly and dementia care. The staff were all very friendly, the facility itself was clean, and they had many activities provided throughout the days for the residents. We liked that the staff seemed well trained and that they do not use agency staff.

Maplewood at Twinsburg

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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