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Merrill Gardens at Madison

121 Brookridge Drive, Madison, AL 35758

For pricing & availability:
(866) 374-4058
8.8
Review score
57 reviews
Add review
8.8
Review score
57 reviews
  • 5 star
    59%
  • 4 star
    23%
  • 3 star
    9%
  • 2 star
    4%
  • 1 star
    5%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Merrill Gardens at Madison
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Merrill Gardens at Madison community exterior
23 photos5 floor plans
Merrill Gardens at Madison in google map

Linda R

Child of resident/client

5.0 out of 5 stars

Happy Family

My mother and father are very happy there and even though they kept their car, don't leave much at all. They find everything they need at Merrill Gardens. They also enjoy the company of friends and staff. Their apartment is comfortable and spacious

Read all reviews

Merrill Gardens at Madison

If you’re looking for a warm, friendly atmosphere for retirement, look no further. Merrill Gardens at Madison aims to make each resident feel welcome and at home upon arrival. With its red brick Colonial-style exterior, the community is classically designed to offer a nostalgic, comfortable environment. With the incredible services, residents are enabled to retain their independence and lead a joyous, active lifestyle.

The gorgeous community is located in the lively city of Madison. With the prime location, nothing is ever out of reach. Residents can easily visit local restaurants, shops, and parks while also accessing health care at the neighboring hospital. Residents can choose living options including independent living, assisted living, and memory care to help accommodate each and every need.

Community Amenities and Services

To personalize care to each individual’s unique needs, Merrill Gardens at Madison provides a wide variety of services. The 24-hour staffing and resident call system enable each resident to feel safe and lead a worry-free lifestyle. The supportive team takes care of daily chores and caretaking, so that residents can spend their time on what truly matters to them. They offer weekly housekeeping, on-site maintenance, and scheduled transportation.

For residents who require additional...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Merrill Gardens at Madison

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Merrill Gardens at Madison

8.8 out of 10
Review Score57 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.2
Staff
4.2
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Merrill Gardens at Madison with 8.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Merrill Gardens at Madison has 57 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 9/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 24, 2025

3.0 out of 5 stars
Verified Review

Overall mom was happy

The dining experience was great. The staff was okay. We had an unpleasant experience with one of the staff members that we saw mishandling my mom. However, my mom had three caretakers that we were pleased with. The communication is horrible from the Director to the staff as well as from the Director to the residents and family members. All and all my mom enjoyed her stay there.

Anonymous

Assisted Living

Family/friend

August 28, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
4.0

Use Caution at Merrill Gardens

The admin staff was more concerned with filling an empty bed than caring for my mom. They need to be more cognizant that new residents WILL BE disoriented and need more help than long term residents. This facility refused to provide that.

Linda R

Independent Living

Family/friend

June 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Family

My mother and father are very happy there and even though they kept their car, don't leave much at all. They find everything they need at Merrill Gardens. They also enjoy the company of friends and staff. Their apartment is comfortable and spacious

Anonymous

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Genuine staff

The staff are more than willing to help us through challenges. Seem to genuinely care about residents. Room sizes are adequate. Amenities are varied and plentiful.

KB

Memory Care

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Best decision for Mom

We have been so happy with our decision regarding Garden House Memory Care at Merril Gardens. Mom says the staff is so good to her. I am extremely pleased with the extra attention she gets during the day and knowing that she is safe makes my time away from her so much easier. I am free to visit anytime and have been there all different times of the day and evening and have had no concerns. The activity director keeps them busy with a variety of games, scheduled musical guests and special bus trips etc. The shared living/tv room area is a good place where family can visit their loved ones and also get to know the caregivers more personally. I always feel welcome and appreciate the care our mom receives.

Anonymous

Assisted Living

Family/friend

December 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

It is conveniently located near a hospital, shopping center and my home. So if my father is ever in need of anything it is right there.

Anonymous

Independent Living

Family/friend

December 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Overall a great place, happy with our choice

I only have a few complaints after Covid this place has been short of staff. I don't get phone calls that I'm supposed to get them. Mom was in a car accident and Merrill Gardens contacted me a day later, and it was the head nurse who called me the day after "to follow up" not knowing I had no idea mom was in a car accident.The head nurse was shocked that I was not called the day of the accident that was a little upsetting. Also, when Mom has been admitted to the hospital at times, and I didn't know she was in the hospital, but all I knew is she was not answering her phone I would call the front desk looking for Mom at Merrill Gardens.They would say they didn't know where she was and not offer any kind of help except that will try to call me back. When Mom first moved in there, it was great, but I think Covid is really damaged this place. They're going up on their prices doubling tripling. Mom has lost many friends because they had to move into their own apartments not being able to afford the prices. That might be out of their control. I don't know mom's lucky that she has the money to be able to stay there. Also, Mom is reported that they don't offer healthy menu options. It's a lot of spicy food with no other options. Maybe a side dish option high fat, lots of salt and butter. Mom won't leave because of the friends that she has made and at her age she says she doesn't have the energy to move and it's not that bad and she has figured how to cope with some of the shortcomings of Merrill Gardens. She does report that they have great activities that and she seems to be having fun with her friends. I believe that they are just struggling because of Covid they really have the best intentions It is a beautiful facility and all the residents there do seem happy and it doesn't smell bad when I go in there and like I said they have a lot of great activities.

Marcia H

Assisted Living

Family/friend

August 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

I would pop in and some places wanted you to have an appt or it wasn't clean. MG had no issue with me popping in at any time and I was never disappointed. They answered all my questions and more as I thought of things. It doesn't matter what time of the day you drop in to visit there's always friendly faces, clean smell and elderly people living there having a good time.

Kathy S

Independent Living

Family/friend

May 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Merrill Gardens of Madison

Mom has been living at Merrill Gardens a little over a month. She is really enjoying all the activities offered and typically gets involved in at least one or two a day. Food choices and the quality of the meals is exceptional. Staff has gone above and beyond to provide a great experience for all their residents. Leaving home is a very difficult decision but Merrill Gardens has made the transition much easier.

Anonymous

Assisted Living

Family/friend

April 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This community is caring and offers all the services needed in assisted living. The staff truly cares & know everyone's name!! The restaurant style dining (all day, 7am - 7pm), is fabulous!

Anonymous

Independent Living

Family/friend

February 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Merrill Gardens Review

It's a very nice facility. The apartment sizes and amenities offered for residents are good - However there were recent increases to fees.

Anonymous

Assisted Living

Family/friend

January 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Assisted living experience

The facility is beautiful and is located in a convenient place, there is a hospital near by and several stores and restaurants. The staff are very helpful and friendly. My father loves the variety of meals available each day.

Teresa

Assisted Living

Family/friend

December 13, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Less than stellar assistance!!!

I recently picked my mother up from where she lives at Merrille Gardens to stay at my home out of state. I was told they did not have enough of her meds on hand to last until I brought her back and would overnight them to me. They did not arrive and I’ve called this facility for over 6 hours straight, no one answers, goes to voicemail. I’ve left 3 voicemails now and still heard from no one. My mother has serious medical conditions and cannot live without her meds. Unbelievable this is the type service or lack thereof! Can’t imagine the residents are getting the type care they need if there’s no one even there to answer or return calls!!

Anonymous

Independent Living

Toured community

August 23, 2023

5.0 out of 5 stars
Verified Review

Our Tour

We toured Merrill Gardens at Madison when searching for an Independent Living facility for our loved one. We were completely impressed with this facility! My loved one would have gone here, hands down, except she chose to be closer to home. The cleanliness and friendliness were great. Everything at this facility was great!

Anonymous

Memory Care

Family/friend

June 1, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A nice community with areas for improvement.

The areas we think they could improve on would be to perhaps explain to the family and patient, what is the criteria for no longer being able to care for a resident? That way the resident might attempt more control over his environment.

A M

Independent Living

Toured community

April 28, 2023

5.0 out of 5 stars
Verified Review

My Tour Experience at Merrill Gardens at Madison

Merrill was great but expensive. Also we ended up wanting something closer to where another family member was for our loved one. Merrill Gardens is more upscale as well.

Anonymous

Memory Care

Toured community

January 9, 2023

5.0 out of 5 stars
Verified Review

My Tour Experience at Merrill Gardens at Madison

I liked the community. It was a little more expensive than we wanted, and there are additional pricing per level of care. The residents were further along on their health journey than my loved one is.

anonymous

Memory Care

Family/friend

December 12, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Misleading

I would tell others that the memory care section is very small. If your loved one is on the second floor, they cannot get to the outside garden area without having to get through a locked door, through the elevator and downstairs. Someone also has to be able to accompany you. They keep including that on the website and pamphlets and it is misleading. Due to our experience, I would not recommend this facility.

anonymous

Memory Care

Family/friend

December 8, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Merrill Gardens at Madison review

We love Merrill Gardens at Madison, and mom is doing wonderful there. The community has a great assisted living care side but our loved one is on memory care and they have such great activities. They have different scheduled activities that really get mom out of her room and keep staying active and involved with other residents. She has a place that feels like her own which has been great .

anonymous

Independent Living

Toured community

December 5, 2022

4.0 out of 5 stars
Verified Review

Community Tour

I really liked the common areas. They looked full when we came to tour, which makes for a good place. But I didn’t like the overall setup - it reminded me of the quarters in Germany.

Merrill Gardens at Madison

Neighborhoods

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Map of the neighborhood around Merrill Gardens at Madison

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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