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Merrill Gardens at Willow Glen

1420 Curci Drive, San Jose, CA 95126

For pricing & availability:
(866) 374-4058
8.7
Review score
65 reviews
Add review
8.7
Review score
65 reviews
  • 5 star
    41%
  • 4 star
    38%
  • 3 star
    15%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Merrill Gardens at Willow Glen
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Merrill Gardens at Willow Glen patio
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street view of Merrill Gardens at Willow Glen

Lorraine C

Child of resident/client

5.0 out of 5 stars

Family experience

Having moved my dad into Merrill Gardens almost 6 weeks ago he is doing well and loves his apartment. The staff from the director [name removed] all the way to the front desk has been warm, kind and extremely helpful. I look forward to my dad thriving there.

Read all reviews

Merrill Gardens at Willow Glen

This ideal location enables residents to escape the city’s noise and enjoy the small-town feel of the charming neighborhood of Willow Glen. The community is surrounded by bright green trees, offering residents a vibrant, lively atmosphere. The classic interior is adorned with timeless furniture and decor, offering comfort and familiarity. Nearby, residents can visit boutiques, cafes, parks, or walk the trails along the babbling creek.

This community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things — why not join a home that helps you continue that path? At Merrill Gardens at Willow Glen, residents can choose from independent living, assisted living, and memory care options to accommodate their lifestyles.

Community Amenities and Services

To make residents feel at home, the community does its best to foster a friendly atmosphere. Being home often means taking care of daily tasks, but here, the staff aims to eliminate those worries by offering weekly housekeeping, on-site maintenance, scheduled transportation, and a comprehensive wellness program. They also take care of the cooking and provide nutritious, chef-prepared meals daily. Furthermore, the community...

Senior living options offered

  • Assisted Living
  • Memory Care

Merrill Gardens at Willow Glen

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Merrill Gardens at Willow Glen

8.7 out of 10
Review Score65 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.4
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Merrill Gardens at Willow Glen with 8.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Merrill Gardens at Willow Glen has 65 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 65 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lorraine C

Assisted Living

Family/friend

October 14, 2025

5.0 out of 5 stars
Verified Review

Family experience

Having moved my dad into Merrill Gardens almost 6 weeks ago he is doing well and loves his apartment. The staff from the director [name removed] all the way to the front desk has been warm, kind and extremely helpful. I look forward to my dad thriving there.

Debbie S

Assisted Living

Family/friend

September 23, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Very friendly community

I reviewed 10 different communities in the San Jose area to help find the best place for my mom. Once I narrowed down the search, my mom visited two of the facilities, Merrill Gardens was the second, and she immediately chose this to be her new home. The residents were very welcoming and friendly, as were the staff members. She’s been there for approximately eight weeks and has a new lease on life! This assisted living has actually given her more independence. She’s made new friends, enjoys the activities. So far, this has been a positive experience.

Anonymous

Assisted Living

Resident/client

September 15, 2025

5.0 out of 5 stars
Verified Review

Review for Merrill Gardens at Willow Glen

The staff is great, food is great, dining experience is also great. Elevator is poor and activities are TBD. Room size is great and location is great. I would recommend this place to others.

KA

Assisted Living

Family/friend

August 19, 2025

3.0 out of 5 stars
Verified Review

Review for Merrill Gardens at Willow Glen

Good intentions, helpful staff right now. Execution is inconsistent but they are also responsive to concerns. Entire management staff has turned over in the last year, some positions more than once.

Anonymous

Assisted Living

Family/friend

July 2, 2025

5.0 out of 5 stars
Verified Review

Merrill Gardens at Willow Glen review

This place was perfect. A few things I really like about it is how extremely kind and caring the management was.

Anonymous

Assisted Living

Family/friend

June 30, 2025

3.0 out of 5 stars
Verified Review

friendly staff

The staff in general has been very helpful. I would say there medical clinician lacks in qualifications. My experience with him when my sister was with the movers in her new residence...totally inappropriate coming in during that time to do a memory assessment was wrong. The movers and myself were there and he plopped down and started asking my sister questions that should have been done at a different time and privately. I've learned that activities are not consistent and the bus driver is not driving because of not having the proper license to do so. I'm disappointed that this lovely place is not addressing residents needs. The picture presented has been short of what was promised.

Anonymous

Assisted Living

Family/friend

December 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Pros and cons

They recently lost a lot of staff to another facility so the activities have been scaled way down. The chef just left. There was a power outage and the elevators weren't working for a day. They have asked management about the possibility of a generator but they aren't planning on having one. The new facility manager seems a bit out of touch. Newly remodeled which is very nice. Food is only ok. Staff is friendly however they are short staffed

Anonymous

Assisted Living

Family/friend

November 25, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Disappointed

There has been a lot of employee turnover, so they have been short staffed pretty much the whole time [name removed] has been there. I would not recommend Merrill Gardens at Willow Grove at this time.

Anonymous

Assisted Living

Family/friend

October 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Merrill Gardens at Willow Glen

It was a great experience. I picked them because of my gut feeling.

Anonymous

Assisted Living

Family/friend

May 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0
Meals & Dining
4.0

Recommended

My loved one was previously a resident at Merrill Gardens at Willow Glen and the overall experience was good. The cleanliness was great. The friendliness, staff and meals were all good. The value for cost was okay. Overall, based on our experience, I would recommend Merrill Gardens at Willow Glen to others.

Scott O

Memory Care

Family/friend

March 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience at Merrill Gardens

Merrill gardens and the staff at Willow Glen are the perfect fit for my mother and I'm very satisfied.

Dale

Assisted Living

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

Recommended

Very friendly, staff knows everyone's name, good facilities, good food. Recommend.

Anonymous

Assisted Living

Family/friend

February 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Merrill Gardens Review

There was no orientation. Activities are moderate. Food is excellent. Renovations are in progress.

Anonymous

Assisted Living

Family/friend

December 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Merrill Gardens at Willow Glen

We picked this community because they were friendly and helpful. I would recommend to others.

Karen

Assisted Living

Family/friend

October 4, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Merrill Gardens at Willow Glen

It's really for independent living. Not enough assistance for those assisted living people. Not a good place for an active person, or a social person.We picked this community, because of proximity to my sisters house. It was small, my dad was very simple, so he didn't need a fancy place. And priced right. And it was clean and very quiet.

Dale

Independent Living

Family/friend

May 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff make it a priority to know your name right away. When I walk around with my dad, they all say hi with his name. It makes him feel like at home. Some of the communication hasn't been as clear, but since my dad had previous experience at a similar place he knew what to ask. The housekeeping has been great and they have set up a nice schedule. My dad got the extra laundry for $[name removed] per month where they do his personal laundry each week. He loves the food. I have eaten there a few times with him and it's been good each time. I would recommend this facility to family and friends.

Scott O

Memory Care

Family/friend

May 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring staff and management

Each category gets 5/5 stars, Merrill Gardens at Willow Glen has been outstanding. They are always in contact with me anytime my mother needs to call or if she is ill. I would let others know that getting on the medi-care anthem for in care is what they would need for in doctor patient care with no monthly premium or co-payments. I very highly recommend this facility to others. They have made a very difficult transition a lot easier for my family and especially my mother.

Anonymous

Assisted Living

Family/friend

November 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

My Loved Is Happy Here

Overall it is a good facility and my loved one is happy. My loved one uses a walker and the bathroom is set up well with handrails and easy access to the shower. Sometimes they forget to empty the trash under the kitchen sink.

Diane E

Assisted Living

Toured community

November 11, 2022

4.0 out of 5 stars
Verified Review

Review for Merrill Gardens at Willow Glen

I liked this community. The proximity wasn't close to my home. I have heard great things about Merrill Gardens. The facility was nice.

Don

Assisted Living

Family/friend

July 27, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

A major decision for helping the elderly.

They have caring staff who respond quickly if there's an issue. It's a safe environment, which I appreciate. The only negative thing I've seen is the training of new staff needs to be improved. And the facility itself is aging, resulting in some maintenance issues - for instance the elevator isn't working.

Merrill Gardens at Willow Glen

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Map of the neighborhood around Merrill Gardens at Willow Glen

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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