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Mosaic Gardens Memory Care at Surprise

16465 N Parkview Pl, Surprise, AZ 85374

For pricing & availability:
(866) 374-4058
8.8
Review score
29 reviews
Add review
8.8
Review score
29 reviews
  • 5 star
    59%
  • 4 star
    10%
  • 3 star
    3%
  • 2 star
    7%
  • 1 star
    21%
See all reviews
7.9
Review score
283 reviews
22 facilities
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Mosaic Gardens Memory Care at Surprise
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Mosaic Gardens Memory Care at Surprise community exterior
7 photos2 floor plans
Mosaic Gardens Memory Care at Surprise in google map

James M

Child of resident/client

5.0 out of 5 stars

Review for Mosaic Gardens Memory Care at Surprise

We were attracted to them because they had the same amount of residents but there was at least 7 to 9 people on the floor. I would recommend Mosaic for the simple fact that they are involved. They don't park your loved one in front of a TV and walk away. We have randomly walked in at all times of the day and there is interaction and activities, keeping the individual in memory care, engaged, and stimulated.

Read all reviews

Mosaic Gardens Memory Care at Surprise

Mosaic Gardens Memory Care at Surprise provides the highest quality of care and support to those with Alzheimer's disease and other memory impairments as well as their families.

Our specialized programming is an innovative and progressive approach to the care of dementia founded on more than a decade of research. Our programs are tailored to each individual's abilities. We focus on helping your loved one rediscover their remaining abilities, while encouraging them to connect with the things they can do creating success stories one small victory at a time.

Our community is divided into four (4) neighborhoods, separated by cognitive ability. This allows our residents to interact with peers that are at the same point in their journey giving them a higher quality of life. While memory impairment is a horrific disease, it does not have to be a horrific journey. Let us help!

Senior living options offered

  • Memory Care

Mosaic Gardens Memory Care at Surprise

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Mosaic Gardens Memory Care at Surprise

8.8 out of 10
Review Score29 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
3.9
Care Services
3.6
Staff
4.5
Meals & Dining
4.3
Activities
3.7
Value for Cost
3.5

A Place for Mom has scored Mosaic Gardens Memory Care at Surprise with 8.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Mosaic Gardens Memory Care at Surprise has 29 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 29 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 18, 2025

5.0 out of 5 stars
Verified Review

Review for Mosaic Gardens Memory Care at Surprise

Great staff and feeling of safety. I would recommend this memory care facility.

James M

Memory Care

Family/friend

January 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Mosaic Gardens Memory Care at Surprise

We were attracted to them because they had the same amount of residents but there was at least 7 to 9 people on the floor. I would recommend Mosaic for the simple fact that they are involved. They don't park your loved one in front of a TV and walk away. We have randomly walked in at all times of the day and there is interaction and activities, keeping the individual in memory care, engaged, and stimulated.

Chris L

Memory Care

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

AMAZING!!!

We went through two other memory care facilities before a place for Mom helped us find Mosaic Gardens. They are absolutely amazing. There are numerous staff on hand at all times and they check in on my dad several times daily. They make sure that he gets out of his room and doesn’t just sit there by himself. He is getting excellent care there! The staff actually take the time to get to know him And treat him with kindness and compassion. They are amazing!

Troy B

Memory Care

Family/friend

December 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The facility is a clean well run establishment with genuinely caring staff.

In looking for a location for a loved one with dementia Mosaic Gardens checked off all of my " boxes". Light and airy,with activities to help occupy a mind. A good staff-to-resident ratio. Lots of other residents to interact with for increased stimulation.

Anonymous

Memory Care

Family/friend

November 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Mosaic Gardens Experience

"New" or remodeled facility was very nice. Senior management change occurred while my mother was a resident. A lot of activities and good plans. But that may have distracted a bit from daily basic care of residents. Constant, intense recruiting and interviewing for staff supports my thoughts that they were understaffed in quantity and quality. There were a couple of OUTSTANDING caregivers and many mediocre. My mother was a middle to advanced stage dementia resident, and in my opinion, she did NOT get enough personalized attention, considering we were paying for the maximum level of care. I want to say the experience at Mosaic was good, but in reality mediocre is the best I would rate.

Jane

Memory Care

Family/friend

July 1, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love, love love Avenir

Love, love, love Avenir Memory Care of Surprise. My grandfather has lived here for 3 years and he gets the best care. So many activities. The food is great, fresh fruit daily and quality meals. I love the staff, so caring and attentive. I have no complaints, would highly recommend!

Akeson

Memory Care

Family/friend

August 20, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Simply the best available

Excellent in every respect! From the initial meeting and tour of the facility I was impressed with the professionalism and thought that went into the whole operation. The building was designed for dementia/Alzheimer residents and it really works. My wife has dementia and is bi-polar so her care required an extra level of attention which was provided superbly. Her caregivers are of the highest level and I cannot say enough positive about them. The activities provided are exceptional, including having pictures of your loved one emailed after each event...amazing! The entire staff is deserving of praise for the way they perform. The food is excellent, the facility is spotless and well maintained, the residents medical needs are well covered, the caregivers are involved with each resident and provide outstanding care. The office staff is responsive, personable, professional and knowledgeable. If you are looking for the best possible care facility for a loved one then I would highly recommend Surprise Memory Care.

Kristina Cavnar

Memory Care

Family/friend

June 11, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
5.0

Best of the best!!

We had such a great experience at Surprise Memory Care. The staff there is amazing and truly assisted in making my Grandma's last few months comforting. A couple of stand out folks for us was The LPN's [name removed] and [name removed]. They were wonderful with my Grandma and with us family as well. All of the caregivers were fantastic really! We loved the activities director as well. She took my Grams to have yogurt and sent us pictures of it. We could not have chosen a better place for her. The Administration staff was also fantastic including [name removed] and [name removed]. We appreciate all the love and support they provided for us.

Rene

Memory Care

Family/friend

April 26, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not the right place

Not a good choice, we are looking to move my grandma out right away. No care employees are there and gone so fast . No medical care . We were told there were Doctors . There aren’t any. Grandma is more since being there

Rene

Memory Care

Family/friend

April 26, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

No

Employees in and out, stinks like urine. Poor care no doctors in this building . Moving my grandma soon as we are looking now. Do not bring your loved one here

Travis

Memory Care

Family/friend

March 26, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Don’t waste your money

Never enough medical staff. Hated this place moved my dad out in two months . His oxygen wasn’t encouraged when he needed it. Meds weren’t called in always waiting on a Doctor . Don’t waste your money

Carol W

Memory Care

March 26, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0

No way

Not a good place , it’s not all that it’s cracked up to be. Always smell urine , over priced and lack of healthcare. Short staffed and my neighbor was sick several times in one month . No doctor comes in so she stayed in bed sick in her room

Catherine Condon

Memory Care

Family/friend

October 18, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not recommended

While the facilities look beautiful, very clean and safe. I can tell you that looks are deceiving.

Anonymous

Memory Care

Family/friend

June 9, 2018

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Do NOT recommend for loved ones

My deceased mother lived only a few short months at Surprise Memory Care.

Anonymous

Memory Care

Family/friend

December 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This place is immaculate

Mom gets 24hr care and I really can’t complain because everything seems to be going well. The facility has their own medical team that comes in for any needs the residents may have. I’ve eaten with her several times and the food is really good. They serve a lot of fresh fruits and vegetables and there are a few options to choose from on the menu if you don’t want what’s being served. Usually the food is cut up, but if it isn’t then it’s easy to break apart or is soft. The staff gives her showers twice a week and they’ll take her to get her hair done once a week at the in-house beauty parlor. The cleanliness of the facility is exceptional and housekeeping comes by all the time. If she’s cold they’ll go in her room and give her a blanket, if she doesn’t already have one. It’s just constant care and they really try their best. They have activities every day and they really keep the residents engaged, memory wise, all day long. They even recommend not having TVs in the residents’ rooms so they can stay engaged. However, there is a big TV room where everyone can come by and watch programs together. I’m very pleased with this place and the care they’ve been giving my Mom.

Anonymous

Memory Care

Toured community

November 2, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Not Recommended

I toured Surprise Memory Care while looking for living options for my mother. I wasn’t really impressed with this community. Right when I walked in, I smelled an odor like dirty laundry to put it nicely. I would not recommend this community to others for that reason.

Anonymous

Memory Care

Toured community

July 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very Expensive

I absolutely loved this place if I could have afforded it I would have placed by mom here but they were so expensive it wasn't an option. The community inside and out was just lovely. The staff was amazing very nice and answered all of our questions on the tour.

Anonymous

Memory Care

Toured community

April 30, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great tour,seemed happy and peaceful. One of the residencies we are considering for our mom.

Anonymous

Memory Care

Family/friend

April 30, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Tough choice that so far looks right

Combination of things that led me to choice of admission for my wife and loving soulmate. It had become clear to me that, as primary caregiver, sustainability at our home carried risks & impacts that made me pursue options for change of direction. Frankly, EDM at SPMC was the difference maker. Real person, understanding, provided reasons why SPMC. So far (only been a month), the expectations set have been met or exceeded on, well, just about everything! What SPMC cannot do is fix a hole in my heart that my soulmate is no longer here with me 24X7, but on the flip side SPMC is keeping my "jewel" safe, giving me a chance to come back from living on 'PLUTO' for quit some time and wondering if I could make my way back to sanity, and without a doubt my/our goal to be able to continue to share "moments" together in the future looks bright and I cannot think of a better place where this wonderful wife of mine could be! Hats off to staff at SPMC, [Removed] was right, they are special! p.s. sreened close to 10 places, did deep dive analysis of 3.

Anonymous

Memory Care

Family/friend

April 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom's New Home

I like the care from this community for my mom. The community is very clean and we like the environment. The menu is appealing and she seems to like the variety. My mom likes the freedom of being able to adjust to her new surrounding. I'm happy to see that my mom's room is big and she is comfortable in this new environment. We recommend the care and value of this community to other families.

Mosaic Gardens Memory Care at Surprise

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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