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Mustang Creek Estates Allen

720 Valley Creek Court, Allen, TX 75002

For pricing & availability:
(866) 374-4058
8.9
Review score
88 reviews
Add review
8.9
Review score
88 reviews
  • 5 star
    40%
  • 4 star
    35%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    9%
See all reviews
8.8
Review score
632 reviews
7 facilities
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Mustang Creek Estates Allen
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Tamara

Child of resident/client

5.0 out of 5 stars

Review for Mustang Creek Estates Allen

I absolutely love mustang Creek it's a five for me I love everyone of the staff members and the kindness and care they gave to my mother. She very well may be returning in the future but we have to give it a go on her living with myself and my husband. She misses it too and I told her if she ever wants to go back we would make that happen I wouldn't have her go anywhere else. I fell in love with the facility the first time I drove up. The concept is perfect and more personable. I can't say enough good things about the community. Anyone should feel confident when choosing mustang Creek. I love it.

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Mustang Creek Estates Allen

Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 10 to 13 residents per house and one of our houses specializes in Memory Care. At Mustang Creek Estates, we combine the peace of mind of a compassionate assisted living community with a personal home-like living environment.

Our mission is to provide seniors with a high quality, residential type of assisted living at an affordable price.

Imagine a life filled with the freedom to live as you like and the security of knowing help is there if you need it. Enjoy life by curling up with a good book in your private bedroom or play a game of cards with friends in the living room. Pamper yourself at the on-site beauty salon or just soak in the spa tub. Whether you're cooking in the kitchen, gardening in the yard, spending time with your family or simply taking a walk; Mustang Creek Estates offers you a comfortable, secure and happy life - just like home. Our all-inclusive month to month rent covers:
3 home cooked meals a day &...

Senior living options offered

  • Assisted Living
  • Memory Care

Mustang Creek Estates Allen

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Mustang Creek Estates Allen

8.9 out of 10
Review Score88 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.9
Friendliness
4.0
Care Services
3.6
Staff
3.9
Meals & Dining
3.6
Activities
3.6
Value for Cost
4.0

A Place for Mom has scored Mustang Creek Estates Allen with 8.9 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Mustang Creek Estates Allen has 88 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 88 reviews

Last Updated: 8/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tamara

Assisted Living

Family/friend

August 20, 2025

5.0 out of 5 stars
Verified Review

Review for Mustang Creek Estates Allen

I absolutely love mustang Creek it's a five for me I love everyone of the staff members and the kindness and care they gave to my mother. She very well may be returning in the future but we have to give it a go on her living with myself and my husband. She misses it too and I told her if she ever wants to go back we would make that happen I wouldn't have her go anywhere else. I fell in love with the facility the first time I drove up. The concept is perfect and more personable. I can't say enough good things about the community. Anyone should feel confident when choosing mustang Creek. I love it.

Mike M

Assisted Living

Resident/client

August 18, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Bed Bugs

My moms room had bed bugs. They sprayed them but they came back...I noticed bites on my mom. They heat treated her room only. I am sure they would be back eventually if we had left her there. Beware.

Lynn B

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

A great place for mom

Staff has been very helpful and kind. Activities are great!! Mom says food is good.

Anonymous

Assisted Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Our family's experience.

Families have to stay on top of staff to make sure they do what you expect them to do. Timing and delivery of meds not always on target. Most of the staff were caring, but we did witness the opposite more than once.

Theresa L

Assisted Living

Family/friend

June 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Safe place for mom

My mom is very happy there and feels very safe . She has complained about the food being terrible and that it is always cold whether it is breakfast lunch or dinner . Cottage six is very quiet and so she is a little lonely but the activities help so that she can do some socializing with others . [name removed] is our very favorite aid and makes a point of stopping in to say hello whenever she is there ., we also found [name removed] to be quite helpful and easy to talk to about everything and anything you want to talk about . They seem to genuinely care about the residents. both are great assets to your staff . Overall the grounds are beautiful and the cottage is very clean . We are pleased so far with mustang creek estates and would recommend to anyone in need of a comfortable place for their loved one .

Anonymous

Memory Care

Family/friend

May 21, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Mustang Creek Estates Allen

My husband did not participate since he got hurt on the first week I moved him. I think they need more help for the house my husband was in. Particularly on weekends. They are not able to provide sufficient care to their residence. Some of their employees do not know how to care for the residence or afraid to take care of them. I tried to help a lot to take care of my husband since I was there all the time. I made sure he is taken care of. I have real issue on how they manage the medications. There are some good workers who cares about the residence and some could careless. But that is probably through in the industry. I think having 2 people doing the caring for residence plus doing the cooking and cleaning at the same time is too much for workers. They need at least 1-2 more people dedicated to taking care of the residence. I do love the idea of fresh cook in the house but it takes a lot of time for the caregivers. And caregiving suffers because of time spent cooking and cleaning the kitchen area and sometimes the entire house plus laundry.

Anonymous

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Mustang Creek Estates Allen

Most of the staff do a good job, especially the weekday staff. The weekend staff seems to fluctuate and is not always as good. The director is very responsive. Food- they frequently do not have the food supplies to make the meals listed on their menu. And the staff making the meals, depending on the person, don't want to take the time needed to make a good healthy meal. The same two staff working that day do all jobs in the house, including making meals. Activities- they seem to have several activities going on during the month. The property has 6 different houses and the activities take place in various houses. It can be difficult for residents to get to the activity in another house and takes a lot of coordination to have a staff member get them to another house.

Anonymous

Memory Care

Family/friend

April 14, 2025

3.0 out of 5 stars
Verified Review
Activities
4.0

Positive and negatives

The food is terrible and the kitchen is always dirty. Staff needs to be cleaning in idle time. Seems that most of the time there is no staff present in the home unless it's meal time. However, the staff is courteous and helpful when needed. Activities are good and residents seem to like this.

Sue L

Assisted Living

Family/friend

April 1, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mustang Creek review

Very nice place, staff is great a little pricey for anyone who is confined to a bed and unable to participate in activities and the staff is very short handed on the weekends especially Sunday. Overall the staff has been very thoughtful and helpful. I would recommend this place

Anonymous

Memory Care

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review

Perfect for mom

They are the perfect place for mom. Her health has deteriorated in a short time and they have taken great care with her.

Paul G

Assisted Living

Family/friend

March 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Kept Secret

Our visits are often too short and not frequent enough but I love every time we get to go. I leave feeling good about the care that is being given. My favorite part might be the way the caregivers know the residents so well. So good!

Anonymous

Assisted Living

Family/friend

March 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Mustang Creek Estates Allen

The staff has been wonderful very helpful if I had a problem, no matter how minor it was. I discussed it with them and it was corrected immediately. I'm happy where she's at and I think she's getting the care of this properly and needed. I would give them probably a four on the food because I haven't tried it, but it smells good every time I've been in there. I visited her every day almost but the rest of it I would give a five it's a good place a solid place I like it because it's small to a certain degree and it's more personalized to help the patient

NS

Assisted Living

Family/friend

February 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Mustang Creek Estates Allen

Absolutely recommend! The style of 10 residents per house and 6 houses makes it very comfy for our loved one. The staff is kind and fun too! Location, price is all-inclusive and single rooms is what attracted us.

Jeffrey McCrory

Assisted Living

Family/friend

December 23, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great People & Value

Both of my parents were residents of Mustang Creek Estates. During their stay, we ended up in all three types of their houses: assisted living, memory care, and elevated assisted living. My parents started in assisted living. My father had to go the hospital for a little while, and that is when the management correctly suggest my mother move to the memory care house. My father joined here there instead of staying in one of the other houses until she passed. He moved to the elevated assisted living house afterwards because his motor function was declining. In all three cases, the direct care takers visibly cared about their residents. The management was attentive and communicative to requests and needs. There is a lot happening at the community on a daily basis, so I can appreciate the work load the management has to deal with. MCE was a value being a flat cost for all services listed, which included just about everything needed on a daily basis - food and services.

David L

Assisted Living

Family/friend

December 5, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
2.0

Disappointed

There are only a couple of employees that have any compassion for the residents and their jobs. It is sad to watch my Mom on camera beg for water and she no longer has her call button. They take it off constantly because they don’t want to deal with her. They constantly lose her laundry and the evening staff will not give her a shower. We wish we would have never come to this place.

Anonymous

Assisted Living

Family/friend

November 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Small intimate community

Small campus footprint and intimate house setting with a covered porch has been ideal for our mom. Mustang's AL houses are best for loved ones who require minimal oversight and non-certified staff. They could improve on the food by having less repetitive meals and more variety of main courses and vegetables.

Anonymous

Assisted Living

Family/friend

November 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mustang Creek Estates review

Nice place to spend some time! 5 stars! Highly recommended!

Anonymous

Memory Care

Family/friend

October 1, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do not move your loved one here...unsanitary

I give them a 1 on everything! All of my mom's clothes, shoes, hangers, family photos are missing. They was all the residents clothes together then randomly put clothes in peoples rooms. Someone else was sleeping in my mother's bed when I came to visit. Her mattress was saturated in urine. Comforter and recliner covered in feces. Her medication was not given to her. The washing machine broke several times and they went almost 2 weeks with clothes and sheets not being washed. They should have had the clothes sent out to be cleaned or use the washing machine in the other building. I had to buy her all new clothes and shoes for her new place.

Anonymous

Assisted Living

Family/friend

September 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Mustang Creek Estates Allen

I liked the home type atmosphere, it's very close to my house and it was a good price. They have struggled a bit with their staff, but have finally found some good people. The food was not that great at the beginning but has seemed to be on an upswing recently along with the new staff. My mom is happy there.

Patsy Renea Steele

Assisted Living

Family/friend

September 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Family Care

Looking for a place with home like experience Mustang Creek Estates in Allen Texas is the place. My cousin was cared for with compassion and respect. Whenever I arrived, there was always staff around and they assisted me with any request. The meals served always smelled so good. Five stars

Mustang Creek Estates Allen

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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