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New Perspective West Bend

2130 Continental Drive, West Bend, WI 53095

For pricing & availability:
(866) 374-4058
8.4
Review score
32 reviews
Add review
8.4
Review score
32 reviews
  • 5 star
    63%
  • 4 star
    22%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.5
Review score
866 reviews
38 facilities
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New Perspective West Bend
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New Perspective West Bend community entrance
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street view of New Perspective West Bend

Anonymous

Sibling of resident/client

4.0 out of 5 stars

Overall a nice community

My Sister doesn't like a lot of the food choices and complains about how the staff is slow to respond and often can't assist her. Lots of great activities offered.

Read all reviews

New Perspective West Bend

We offer a new kind of retirement living at New Perspective Senior Living West Bend, nestled in vibrant West Bend, Wisconsin. In offering independent living, assisted living, and memory care services, we ensure that no matter the care level, everyone receives the support they need to lead a life of activity, leisure, and wellness. Cozy up near the fireplace, swim a lap in the indoor pool, or discover a new genre in our luxurious library with comfortable, wing-back chairs and tiered chandeliers. There are so many exciting activities to take part in at our West Bend community, whether it’s gardening or getting coffee with friends in our bistro. Our array of amenities and services are upheld by our dedicated staff and their compassionate, genuine dispositions. To discover all that New Perspective Senior Living West Bend has to offer, contact an A Place for Mom advisor today.

Our Community

Enjoy a warm fire by our grand, stone fireplace, participate in our Alzheimer’s Awareness Walk, and even celebrate your fellow-resident’s 90th birthday. Here, there are endless opportunities for discovering all that life has to offer. Our common spaces and activities remind residents that a life of leisure is in reach. Paint garden...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

New Perspective West Bend

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for New Perspective West Bend

8.4 out of 10
Review Score32 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.3
Care Services
4.0
Staff
4.0
Meals & Dining
3.9
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored New Perspective West Bend with 8.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, New Perspective West Bend has 32 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 9/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 25, 2025

4.0 out of 5 stars
Verified Review

Overall a nice community

My Sister doesn't like a lot of the food choices and complains about how the staff is slow to respond and often can't assist her. Lots of great activities offered.

Vicki

Assisted Living

Family/friend

July 30, 2025

5.0 out of 5 stars
Verified Review

Mom loves her new place

The building is beautifully decorated. There are lots of activities. The chef and servers are all very nice and the food choices are great. Everyone is very friendly and welcoming.

Vicki S

Independent Living

Family/friend

October 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice place.

Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly, happy place to live.

Anonymous

Assisted Living

Industry reviewer

August 28, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

I work her as a CNA/RST and these residents are getting good care. I've been doing this for over 50 years. Everything including activities are good. The meals need much improvement. Overall happy reisdent.

Susan B

Assisted Living

Family/friend

August 20, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Poor experience, lack of care, never recommend

If I could give them a negative number I would. My mom passed away last October at new perspective. Their quality of care was awful. We paid for daily check ups to make sure she went to breakfast lunch and dinner. My mom wore adult depends and they were to empty her garbage every day, they did not enter her bathroom stunk of urine. They just didn't care for her very well. My sisters and I would go there. Take her to activities. Have lunch dinner whatever with her and nobody had been to see her all day. I started going there daily just to empty her . I wouldn't put my, worst enemy in that place. Right before my mother passed she pulled the cord for help. It was two hours before someone got to her and by that time she was gone.

Anonymous

Assisted Living

Family/friend

July 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

nice facility.

We've had to follow up on things at times when it came to the care services. Excellent food. Although we don't see this used as much as we thought by the residents. Not the least expensive. Very nice but high cost. Yes, I would recommend. I would also recommend shopping around to see if any better values.

Bob J

Assisted Living

Family/friend

July 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice assisted living

I recently moved a loved one here and he loves it. Great amenities, great food, and lovely staff. It is close to many stores and they have a bus for shopping trips. I would recommend New Perspective West Bend to anyone who is looking for a place to live!

Anonymous

Memory Care

Family/friend

June 21, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Definitely would not recommend!

They have a great sales pitch, but no follow through. Extremely poor staffing which leads to very poor care. My mother was seriously neglected and we constantly were having meetings with administrators and staff with no results. One administrator actually told us if it was their mother they would remove her. (Which we did, but unfortunately due to availability was not soon enough).

Janeen

Assisted Living

Family/friend

June 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community.

I recently moved my uncle to New Perspective. During the move, the community staff was very helpful and helped my family and uncle navigate the new community. He is very excited for his apartment and attending the activities at his new community.

Concerned adult daughter

Assisted Living

Family/friend

April 4, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Really just an expensive apartment

New Perspectives is owned by an out-of-state corporation that runs everything by the bottom line. Food is poor quality. The building is poorly maintained. Batteries run out on call buttons and no one routinely checks. A serious air quality problem could probably be sorted if the ducts were cleaned and filters replaced. We ran air purifiers 24/7 but the problem persisted. We found a nest of bees in the air system. Shower water is barely lukewarm and I doubt it meets minimum state requirements. Routine daily wellness checks are skipped. I regret placing our elderly mother in New Perspectives. There are other places where the value for the cost is much better and quality care is provided.

Scott

Assisted Living

Family/friend

August 29, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice community

The New Perspective Senior Living is a beautiful facility. The meals and dining service are excellent. The staff members we have worked with are very nice and accommodating. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.

Anonymous

Assisted Living

Toured community

June 29, 2023

5.0 out of 5 stars
Verified Review

Loved it!

We toured New Perspective Senior Living West Bend when searching for an Assisted Living facility for our loved one. We absolutely loved it! It was more of a resort feel and a large facility. We put money down and this facility was our first choice. It just did not work out for us financially. My loved one needed a lot more services and they were going to charge us a lot more at this facility than they were at our second choice facility. Ultimately, we chose to go with the other facility that we had toured.

Dennis

Assisted Living

Family/friend

September 8, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

New Perspective West Bend

Nice place with good caring staff.

Ron

Assisted Living

Toured community

February 14, 2022

5.0 out of 5 stars
Verified Review

tour of new perspective

this was a good tour and community, it just did not fit into my budget.

anonymous

Memory Care

Toured community

December 8, 2021

5.0 out of 5 stars
Verified Review

Tour of New Perspective

New Perspectives is a beautiful brand new big facility. They have a big outdoor space in the middle where residents are able to hang out as long as the weather is nice. All of the rooms and common areas were large and spacious. The staff members were wonderful and very straight forward with us. Unfortunately they just did not have the capacity to handle my dad and what his needs were at the time, but it was a great place.

Linda S

Assisted Living

Resident/client

October 23, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom and Dad!

Wanted to share our experience with people thinking of both Independent and Assisted Living options. We wanted to be proactive making a living arrangement that would work if one spouse needs Independent Living and the other, with a Neurological condition requiring first Independent then Assisted, with increasing hours until a Memory Care then Hospice may be needed, but all in the same building. We also wanted to live in the same apartment as long as possible. At New Perspective we found that place. Big enough for a wide range of care, therapies and Activities in and out of the building. Small enough to have that Family feeling. Staff is so friendly and caring. They are cross-trained in many positions so they are flexible meeting whatever needs come up. Come join us here, you won't regret it! In fact, it's also a wonderful place to work and, like other places, can always use more hands to fine tune our great organization.

Judith

Assisted Living

Family/friend

August 27, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

my review of New Perspective Senior Living | West Bend

The community is very clean and neat and the staff is just wonderful and so helpful. the food is great and they offer options, not just one dish. I would recommend this community to others based on my experience.

Anonymous

Memory Care

Toured community

March 17, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Our search was much easier with your assist. My sister has moved in and getting used to her new surroundings. All the other clients appear very happy after years of living there.

Anonymous

Memory Care

Toured community

October 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Mix of independent and assisted is great for my uncle who is at the minimum level of assisted care. Facility has heated therapy pool and on site physical therapy/fitness facility which my uncle will use. They also offered several monthly activities that interested my uncle. Finally apt included a small full kitchen with space for a table along with living room and bedroom and bath which will allow my uncle to bring his kitchen table too. Waiting list is 3-4 months which will give my uncle time to get his house ready for sale.

Ann Fowler

Memory Care

Resident/client

March 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Good Fit

I have resided here just 2 weeks but it feels like a good fit for me. I am young (60 years old) but recent medical issues made it necessary to move out of the family home to a place that would be easier for me to navigate. Living alone since my husband died, my children were concerned about my physical well-being continuing to live alone. I wanted to remain in my community for a number of reasons. New Perspectives meets my needs and knowing some people who work here makes me feel more comfortable in a new place. I plan to be here a long time

New Perspective West Bend

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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