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Peter B
-
Friend of resident/client
5.0
I would recommend this facility
We chose North Penn Manor because they had a good rating, the price was good, and she has been here over a year and they answer all of our questions and call whenever we have issues. They seem to take good care of her. They just started letting us schedule visits in the dining area. From what I can see she seems to be happy here and I would recommend them to others who are looking.
About the facility North Penn Manor
We understand transitioning to assisted living can be difficult. At North Penn Manor, we specialize in providing the best care we can to those in need. Nestled in the heart of a friendly residential area that complements the social lives of residents, North Penn Manor is conveniently located in Wilkes-Barre, Pennsylvania. We’re located near attractions like the exciting F.M. Kirby Center for the Performing Arts, Kirby Park, Sordoni Art Gallery, The Market Street Bridge, and so much more.
With a modestly quaint and comfortable, home-like atmosphere, our community welcomes residents to enjoy their retirement in peace, warmth, and safety. Because our community is close-knit, there is ample opportunity for staff to easily connect with residents and for residents to quickly find great friends. North Penn Manor is proud to have a staff of highly trained and licensed healthcare professionals to assist residents with such things like activities of daily living, medication management, and more.
Check out a review from a satisfied family member: “This place was outstanding. The staff was amazing. Everyone took pride in their work. It ranked the best above two other facilities my mom was previously at.” — GeeCee, Resident Family Member
Community Amenities
Our gracious staff provide...
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Senior living options offered
Assisted Living
Pricing for North Penn Manor
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
North Penn Manor
240 N.Sherman Street, Wilkes-Barre, PA 18702
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9.6
Review score
7 reviews
9.6
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7 reviews
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9.0
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43 reviews
9.0
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43 reviews
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50%
4 star
35%
3 star
5%
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5%
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5%
8.9
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3 reviews
8.9
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3 reviews
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100%
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at North Penn Manor
Healthcare Services
- Incontinence Care
- High Acuity Care
- Diabetic Care
- Medication Management
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Meals Provided
- Low / No Sodium
- No Sugar
- Pureed Meals
Room Amenities
- Air Conditioned
- Full kitchen
- Respite or Short Term Stays Offered
- Ground Floor Units
- Bath Tubs
- Wheelchair Accessible Showers
- Handicap Accessible
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
Common areas
- Outdoor Common Areas
- Beauty Salon
- Central Fireplace
- Outside Patio
- TV Lounge
- Barber Shop
- Indoor Common Areas
- Private Bath
- Library
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Stretching Classes
- Cards / Pinochle Club
- Bible Study Group
- Devotional Activities On-Site
- Catholic Services
- Activities On-site
- Holiday Parties
- BBQs or Picnics
- Visiting Rabbi
Reviews
for North Penn Manor
19 reviews
Write a reviewA Place for Mom has scored North Penn Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Penn Manor has 19 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.7
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.3
A Place for Mom has scored North Penn Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Penn Manor has 19 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
October 11, 2022
I Wouldn't Send Anyone Here
I would recommend you find another community. I am trying to find my loved one a new community. The staff are not proactive in communication when my loved one needs supplies or medications. The staff are allowing my loved one to run out of medications without telling me.
The meals could be improved by adding fruit and more vegetables to the meals. The sandwiches are served with chips. There is hardly any desserts served to the residents either.
I'm always seeing something on the floor when I visit, and I don't find the community to be as clean as it should.
I'm not happy with our experience with North Penn Manor.
Peter B - Family/friend
Assisted Living
April 16, 2021
I would recommend this facility
We chose North Penn Manor because they had a good rating, the price was good, and she has been here over a year and they answer all of our questions and call whenever we have issues. They seem to take good care of her. They just started letting us schedule visits in the dining area. From what I can see she seems to be happy here and I would recommend them to others who are looking.
Anonymous - Toured community
Assisted Living
February 11, 2021
Not interested in this one...went for a visit..not very nice.
Barb Z - Family/friend
Assisted Living
February 8, 2021
I would definitely recommend it to someone else
All of the staff members really went above and beyond, and whenever we had a problem we would call and they immediately took care of it. The two owners there were excellent.
Martin - Family/friend
Assisted Living
September 2, 2020
The perfect place for mom
We chose North Penn Manor because it meets my mothers needs perfectly. My mother is sharing a room and it seems to be working out, they have plenty of room for their own personal items. They are doing outside visits during COVID. My mother says she likes the food, it's a nice 50's diner style setup. It is very clean and they provide variety. My favorite part about this community so far has been the staff members, they are always very helpful. I would absolutely recommend North Penn Manor.
Christopher - Family/friend
Assisted Living
May 20, 2020
They came through when I needed someone the most
Every time I have gone into North Penn Manor in, the community has been spotless. The first time I ever walked in, the place was immaculate and it smelled like they had just cleaned. North Penn always has a very friendly atmosphere and the staff has always been pleasant towards me. The staff has always been very communicative with me about my mother's care and they have really done a good job of taking care of her and showing her the compassion she deserves. They clearly care a lot about residents.
The staff regularly has activities available, both inside and outside the community. During the holidays they even invite the families to spend Thanksgiving and Christmas dinner with the residents so they can have company. The food here is fantastic.
North Penn Manor has been a great value for the price tag. They are very reasonably priced especially when considering the level of care the community is providing for the residents and my mother. I feel very much like every cent I spend here goes directly to my mother and her care.
During the Covid-19 pandemic, the community has been on lock down. Even during the hardship of being quarantined, I have not noticed any negative change in my mother's condition, which shows how closely the care giving staff have been monitoring her and ensuring her spirits remain high.
Family members - Family/friend
Assisted Living
November 20, 2018
Wonderful with great care
When we came to the heart breaking decision we could not at home provide the 24hr care that Mom needed and deserved, we found North Penn Manor. Hands on owner [Name removed] along with her staff provided the personal loving care Mom needed and enjoyed. Proactive medical care help keep Mom in tip top shape. [Name removed] and her staff made you feel that you where part of a family and we cannot thank them enough.
GeeCee - Family/friend
Assisted Living
November 10, 2018
Great place
This place was outstanding. The staff was amazing. TEveryone took pride in their work. It ranked the best above 2 other facilities my mom was previously at.
GeeCee - Family/friend
Assisted Living
October 10, 2018
Quality ALF
I wish I could give this facility 10 stars. I placed my mother at North Penn Manor in June after she resided at 2 other unsuccessful ALFs. This is a cozy and clean facility.
The most important quality is the nursing staff. They are the most compassionate loving angels. They often went above and beyond. They treated my mom with the dignity that she deserved. They were always pleasant.
All of the employees take pride in their jobs including housekeeping.
If you are looking for a cost effective facility, this place ranks #1 compared to the ones that advertise how great they are and charge substantively much more. Take in mind though, it is no frills but does what it is suppose to do and more
Anonymous - Family/friend
Assisted Living
June 7, 2017
my mom's attention
The care staff is very good to my mom. She likes this community for the great care and the variety of healthy meals that are offered. I like knowing that the community is clean and she likes the environment. This community comes highly recommend for the care of a loved one. Families might want to tour this community for care and the nice value.
Anonymous - Toured community
Assisted Living
April 5, 2017
Not Impressed
I thought it was bad when I toured here. All the doors to the resident's room were open, lacking privacy. Their office was a mess. For lunch the residents were eating hot dogs with some type of water-juice like Kool-Aid. The woman who gave the tour wasn't expecting me but she did the best she could, there was some miscommunication about my appointment because the correct person was not there.
Response from North Penn Manor
June 20, 2017
It is the resident's choice if they want their door opened or closed. Hot dogs are offered as an alternate 3 days of a 5 week cycle and many residents like them. Juice is one of the choices for beverages. The correct person was there to give the tour. According We do have a small office, but I wouldn't call it a mess. According to the referral agency, this reviewer didn't have anything good to say about any of her tours. She said that she had a "champagne taste on a beer budget" and that she was a "moving target".
Anonymous - Family/friend
Assisted Living
September 29, 2016
Our family is very pleased with the care kindness and respect our love one is receiving
Mary
Assisted Living
May 19, 2016
Looking for a Great Place.....
My sister in law is at North Penn Manor and is very happy. I find this facility very clean, everyone working there is extremely friendly and helpful..the facility itself has a very home-like feeling. They are very accommodating as per needing a ride to appointments,as I cannot always take days off when an appointment is scheduled. What is amazing is the price for getting the most important things I was looking for in a facility.
Anonymous - Family/friend
Assisted Living
April 26, 2016
The administrator and staff are extremely cordial, upbeat, caring and helpful. Food is excellent and ample, however there is not much choice. Sunday afternoon musical entertainment is great. My only real criticism is that activities could be improved: the 2 pm activity often does not occur as posted and it does not amount to much. Once, the social room was taken over by folks testing hearing; they should have used a different room. There are many DVD movies on the shelf but they seldom play them, and when they do, they are shoot-em-ups which my loved one dislikes.
Cheryl Shapiro - Family/friend
Assisted Living
October 20, 2015
Lovely Surprise
This facility is a warm and loving place. Completely clean and well maintained. The staff is very professional and can call all the residents by name. The meals are served in a cutely designed, sunny room decorated in a 50s diner motif.
The rooms are larger than any of the other facilities I visited. The price is the best for the quality they give and
If you feel any guilt for the placement of your loved one, that feeling will soon go away if you chose North Penn Manor.
Anonymous - Family/friend
Assisted Living
September 30, 2015
Review of North Penn Manor
The staff at North Penn Manor are very accommodating and helpful. They call the family with any concerns or problems with your loved one.
My farther-in-law , who has dementia, seems happier and more engaged in conversations when we visit him.
The food is great according to my father-in-law.
Other residents who we spoke to did not have many bad things to say only that the staff are"Angels".
The only recent incident that could have been discussed is if there is a problem with your family member... they should have asked where to take him in case of an emergency. ie.. what hospital would you prefer if he needs to be admitted.
Also, need a better system for separating laundry between pts.
Bonnie D. - Toured community
Assisted Living
November 30, 2013
PERFECT CHOICE
After visiting many assisted living facilities my siblings and I chose North Penn Manor as a new home for our mom. Our mother is 88 years young with a lot of spunk and energy. Her disability is legally blind suffering from Macular Degeneration. She has always lived alone and been very independent but her poor vision became a problem that interfered with her quality of life. It was really hard for us to take away her independence but to our surprise our mother was very happy. She has company, made friends quickly, and loves her new home. The staff is very kind and helpful, the food is good and the facility is very clean. Everyone we spoke to was very happy there and encouraged us to have our mother move in. We are so relieved to know our mother is getting such good care, and is happy. I encourage anyone looking for a place for their loved one to visit North Penn Manor.
A Place For Mom Customer - Toured community
Assisted Living
December 28, 2012
Very nice facility. People seemed to...
Very nice facility. People seemed to be caring. Clean.
A Place For Mom Customer - Toured community
Assisted Living
December 19, 2012
The Director was very friendly. Room...
The Director was very friendly. Rooms were small but clean. Was concerned about the residents hair, they didnt even look like they had been brushed and it was 5:30 PM. No transportation to mall or library. Activities seemed limited. Enclosed safe outdoor space was very small. One staff member in particular seemed annoyed by every request made by residents. However, overall the price was certainly good and the rules were liberal. Worth consideration.
Viewing 1-19 out of 19 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
Frequently Asked Questions about North Penn Manor
North Penn Manor offers Studio and Semi-Private. Learn more.
Call (570) 822-8866 to reach a resident at North Penn Manor.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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