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Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

For pricing & availability:
(866) 374-4058
9.8
Review score
82 reviews
Add review
9.8
Review score
82 reviews
  • 5 star
    82%
  • 4 star
    9%
  • 3 star
    5%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
9.0
Review score
4170 reviews
77 facilities
Best Meals and Dining
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Oak Hill Terrace
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Oak Hill Terrace
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street view of Oak Hill Terrace

Terryl B

Resident/client

5.0 out of 5 stars

Happy here at Oak Hill Terrace

I’m very creative and love to sew, and here at Oak Hill Terrace I found the perfect place to call home! I love how everyone here is so friendly and kind and I especially enjoy the bonus of having housekeeping taken care of so I can spend more time doing what I love. Dinner time is now a highlight of my day, as I get to share great meals and conversation with new friends. And of course, my beloved cat [name removed is right by my side, making life here at Oak Hill Terrace even more complete!

Read all reviews

Oak Hill Terrace

Oak Hill Terrace Senior Living is a Sinceri Senior Living community for seniors in Waukesha, Wisconsin. The lively campus offers residents the opportunity to make the most of their golden years with an array of activities, supportive services, and convenient amenities. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, residents enjoy living in a community woven into the surrounding Waukesha area. The community is also close to local restaurants, outdoor recreation, shopping options, public parks, medical centers, and more.

Residents looking to live a maintenance-free lifestyle can enjoy the community’s independent living services, while residents seeking assisted living services benefit from supportive care from compassionate caregivers. Additionally, residents have access to specialized memory care services and resources, dining services, around-the-clock supervision, and much more. Part of Sinceri Senior Living, Oak Hill Terrace provides families with peace of mind, compassionate care services, and connectedness with their aging loved ones.

The homelike community brings residents the comfort they deserve in well-appointed and spacious floor plans. Residents can choose between private and companion suites, each one designed to be nurturing and familiar. Weekly housekeeping, laundry services, and on-site maintenance services are also provided. Oak Hill Terrace provides quality care with dignity...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Oak Hill Terrace

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oak Hill Terrace

9.8 out of 10
Review Score82 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.8
Care Services
4.7
Staff
4.9
Meals & Dining
4.7
Activities
4.8
Value for Cost
4.6

A Place for Mom has scored Oak Hill Terrace with 9.8 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Oak Hill Terrace has 82 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 82 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

October 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oak Hill Terrace experience

People are courteous and friendly. Yes, we would recommend this community to other families based on the experience so far.

Terryl B

Independent Living

Resident/client

October 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy here at Oak Hill Terrace

I’m very creative and love to sew, and here at Oak Hill Terrace I found the perfect place to call home! I love how everyone here is so friendly and kind and I especially enjoy the bonus of having housekeeping taken care of so I can spend more time doing what I love. Dinner time is now a highlight of my day, as I get to share great meals and conversation with new friends. And of course, my beloved cat [name removed is right by my side, making life here at Oak Hill Terrace even more complete!

Anonymous

Independent Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review

A wonderful community

My mom is very happy there. Their office staff is great. A lot of turn over with kitchen and cleaning staff, but it’s okay. They have wonderful activities with a wide range. One of the things I noticed that is a difference between Oak Hill and others is they have activities on the weekends too, many places do not.

Paul P

Independent Living

Resident/client

September 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oak Hill Terrace is a diamond in Senior Living

I love living here at Oak Hill Terrace! The community is warm and welcoming and I really enjoy spending my time working on diamond art crafts. The food here is delicious and dining with friends makes it even better!

Shirley G

Assisted Living

Resident/client

September 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I couldn’t be happier here at Oak Hill Terrace!

“I couldn’t be happier here at Oak Hill Terrace! The caregivers are so wonderful—always kind, patient, and ready with a smile. Mealtime is one of my favorite parts of the day because I get to enjoy delicious food and great conversation with my friends. Every morning, I look forward to exercise with [name removed]—it keeps me moving and feeling my best! And thanks to the activities department, I’ve even had the joy of tending to our raised garden. There’s nothing better than enjoying fresh veggies we grew ourselves. I’m so thankful to be part of such a caring and vibrant community!

Patricia K

Assisted Living

Resident/client

September 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Energized at Oak Hill Terrace

I love starting my mornings with our exercise group, it’s the perfect way to get moving and feel energized for the day! There are always great activities to enjoy, from crafts to games, special events so every day is something new and fun. One of my favorite parts is dining with friends, the meals are delicious, but the company makes it even better. Hill Terrace really makes each day feel special!

Anonymous

Assisted Living

Family/friend

September 5, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Oak Hill Terrace

Only comment on the quality and temperature of the food.

Anonymous

Assisted Living

Family/friend

July 31, 2025

4.0 out of 5 stars
Verified Review

Review for Oak Hill Terrace

The staff in general are very good. There is a lot of turnover, but certain staff members make an effort to provide attentive care when they are on shift. The meals can sometimes be unsatisfactory-cold, overcooked, or too salty. While dietary restrictions aren't specifically accommodated, there are alternative meal options available if the main dish isn't appealing. There have been some issues with medication management that require ongoing attention. At one point, there was excellent coordination between staff and a hospice team, which stood out as a positive experience. There have also been instances where pain management and assistance with basic needs, like bathroom support, were delayed, leading to the need for additional accommodations.

Thelma W

Assisted Living

Resident/client

July 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I enjoy my life at Oak Hill Terrace

I enjoy living here at Oak Hill Terrace. The people here are so friendly and kind especially the staff. I enjoy the dining experience and they have very tasty food. They have a lot of great activities that enrich my life.

Maxine D

Independent Living

Resident/client

July 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy here at Oak Hill Terrace!

I love living here at Oak Hill Terrace!! The people are really friendly and I’ve made a lot of friends. There are a lot of activities here and I like a lot of them. I really enjoy spending time with my friends during activities. I spoke to the activities director [name removed] and told her the fireworks are visible from Oak Hill Terrace. Now the residents and I were able to watch the fireworks right from the front lobby. It was a beautiful fireworks display!

Karen J

Independent Living

Resident/client

July 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best friends at Oak Hill Terrace!!

[name removed] and [name removed] became best friends on their first day at Oak Hill Terrace. Once every month we host Welcome to the family (New Resident Orientation). [name removed] asked if she could sit next to [name removed] and their friendship began! Now they spend their days playing bingo and having fun at happy hour.

Anonymous

Memory Care

Family/friend

June 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

I would recommend as some negative areas are being addressed!

Take so long to address concerns in some instances! most are helpful

Lee Z

Independent Living

Resident/client

June 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oak Hill Terrace is a bright and beautiful place to live

I have lived here at Oak Hill Terrace for 8 years and have enjoyed it. When Sinceri took over, they really made some great improvements! The remodel is just beautiful. Now Oak Hill Terrace is bright and welcoming, just like its residents! I really enjoy coming down for the great entertainment that they bring in. And sometimes to happy hour.

Mary Ann W

Independent Living

Resident/client

June 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Smile, you’re at Oak Hill Terrace!

One of my favorite things about Oak Hill Terrace is how friendly the staff and residents are. I love to make people smile, a smile doesn’t cost anything! [name removed] is very creative and I really enjoy the activities here at Oak Hill Terrace. I really enjoyed Coffee with the Executive Director, [name removed]is compassionate and kind!

Rosa (Mickey) D

Assisted Living

Resident/client

April 25, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Enjoying life at Oak Hill Terrace!

I love living here at Oak Hill Terrace. My apartment is so spacious with lots of windows. My cat Cinder loves to lay in the sun on the window ledge. Everyone is so friendly here. I especially appreciate [name removed] one of the caregivers . He’s so warm and friendly and very funny.

Murphy S

Independent Living

Resident/client

April 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy here at Oak Hill Terrace!

We love living here at Oak Hill Terrace! Our apartment is spacious and cozy. We have a great view, and love watching the birds and squirrels. We enjoy eating dinner in the beautiful dining room. Everyone is so friendly here!

Moe S

Assisted Living

Resident/client

April 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Enjoying life at Oak Hill Terrace

I really love living here at Oak Hill Terrace. I have made so many good friends. I enjoy talking with them at lunch and dinner, especially over the good food. They serve here. The staff are kind and take good care of me. My favorite thing is the hugs I get from the ladies!

Carole T

Memory Care

Family/friend

March 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Genuine staff

My direct experience is with the dementia care floor where my dad lives but my Aunt and Uncle live in the senior housing which are apartments but also offer all meals and activities. And they LOVE it and other relatives have said they plan to move there too when the time comes. Also, we took tours where residents were not acknowledged by the person giving us a tour when we passed them but EVERYONE who works there knows the name of every resident and interacts every time they pass someone.

Teri K

Memory Care

Family/friend

December 11, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Cleanliness at Oak Hill Terrace was Terrible

I would often find dried feces on my Mom’s toilet (a lot of it!) and around the base. It was near impossible to get someone to help clean it. I washed her filthy floors. This was in memory care. My mom was unable to clean it up herself and staff knew this. Her room wasn’t cleaned very well at all. Windows and windowsills were dirty too! My mom had an incontinence problem and I often found her sitting in filthy feces filled pants when I visited. Granted it happened a lot but before we decided to move her there we asked the leasing agent if special diets were followed for dietary restrictions and we were told “yes-absolutely”. Well my mom couldn’t eat onions her entire life. I OFTEN found onions in her food. It contributed to her incontinence problem. I would NEVER recommend Oak Hill Terrace memory care! NEVER. [name removed] the director had an attitude of indifference and often just dismissed my concerns about my mom’s care or lack there of at Oak Hill Terrace.

Robin D

Assisted Living

Resident/client

November 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The people here at Oak Hill Terrance are very nice. I love to do puzzles and they have a special area where and get to work on them with my friend. I also really like the food here its yummy. I live my cat name [name removed]. He loves his home too!

Oak Hill Terrace

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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