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Oak Hills Terrace Memory Care

2651 Elkton Trail, Tyler, TX 75703

For pricing & availability:
(866) 374-4058
9.4
Review score
51 reviews
Add review
9.4
Review score
51 reviews
  • 5 star
    76%
  • 4 star
    16%
  • 3 star
    6%
  • 2 star
    2%
  • 1 star
    0%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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Oak Hills Terrace Memory Care
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Oak Hills Terrace Memory Care community exterior
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street view of Oak Hills Terrace Memory Care

Anonymous

Child of resident/client

5.0 out of 5 stars

Would recommend

The administration and staff at Oak Hills Terrace made the transition here very easy. They were very helpful and answered every question.

Read all reviews

Oak Hills Terrace Memory Care

Can it really be different? Yes. Our unique community is designed with the residents in mind, showcasing a new concept in memory care that provides an atmosphere that is inviting and comfortable for both your loved one and you. Oak Hills Terrace Memory Care Residence feels more like you are in someone's home rather than a care facility.

Our beautiful community offers a sense of home and comfort, reducing the feelings of loneliness and confusion. We understand how important this is to our residents and their loved ones.

With our Pathways program, a Montessori-based philosophy for care, we create a specialized, life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.

Oak Hills Terrace Memory Care Residence is the best place for your loved one at this time in their life. It can be different... let us show you how.

Senior living options offered

  • Memory Care

Oak Hills Terrace Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oak Hills Terrace Memory Care

9.4 out of 10
Review Score51 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.7
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Oak Hills Terrace Memory Care with 9.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Oak Hills Terrace Memory Care has 51 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 6/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

June 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

The administration and staff at Oak Hills Terrace made the transition here very easy. They were very helpful and answered every question.

Anonymous

Memory Care

Family/friend

May 12, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Focus on people not disabilities

What I love about this facility is their use of the spark program. It is the only model I found in Tyler that focuses on what residence can do rather than on what they have lost and can no longer do. The enrichment activities they provide are research based And are definitely designed to help residence retain the cognitive abilities they have.

Anonymous

Memory Care

Family/friend

March 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Oak Hills Terrace Memory Care

We found the facility to be very pleasant, well kept, and clean. The staff were caring, and went above and beyond making sure that Mom was well cared for.

Brian R

Memory Care

Family/friend

June 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful for Oak Hills Terrace.

The staff at Oak Hills Terrace has been amazing. They obviously truly care for the residents and management calls with any changes in her condition when they notice something. We will always be grateful for Oak Hills Terrace. Mom passed a week ago, and the months she was at Oak Hills Terrace were precious for us.

Anonymous

Memory Care

Family/friend

June 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend.

Things to know: updates on those that were hospitalized. When someone is taken by ambulance they seem tight lipped on updates. It is close to my sister for potential urgent attention. I would recommend them to others looking.

Anonymous

Memory Care

Family/friend

May 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Oak Hills Terrace Review

[name removed] and [name removed] went out of their way to work with me even before we moved mom and dad in to make sure that their transition and their experience would be successful I think that they could offer more fresh fruits and vegetables, and some other than a heavy-handed pepper shaker for seasonings would be helpful.

Anonymous

Memory Care

Family/friend

January 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oak Hills Review

Caring staff, great communication and wonderful programming. I highly recommend Oak Hills Terrace to others.

Gail H

Memory Care

Industry reviewer

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Visited Community

I work in this industry and am constantly going in several different memory cares in the area. Oak Hills Terrace surpasses all the others I go to. If you want a place that will keep your loved one engaged and give them purpose, THIS IS IT!

Saundra

Memory Care

Family/friend

December 1, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Physical care is adequate, but mental stimulus is lacking

I wasn't impressed with Oak Hills Terrace Memory Care. They kept losing my loved one's things. They advertised how they kept them busy, but all I ever saw was that they put them in front of the TV. I did like nurse [Name removed], he tried really hard.

Gwendolyn F

Memory Care

Industry reviewer

November 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community

This community offers amazing programming for Seniors with dementia. It is well staffed with a caring and knowledgeable team. I definitely recommend to anyone looking for memory care in the Tyler area.

Anonymous

Memory Care

Family/friend

November 28, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Overall good community

My mom has commented on. She really likes the food. They seem to have a lot of activities. I do wish for my mom's sake they had more outdoor activities. I have seen other facilities that or considerably more expensive for what you get, This is one area where I feel like they are quite reasonable

Carlene

Memory Care

Family/friend

September 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Mother's final home

It was a beautiful place and they had very kind staff. I had high hopes that my mother could settle in and it would be a good place for her. It didn't work out the way we wanted it to, but that had nothing to do with Oak Hills. My mother passed away, as it was just her time to go. I would certainly recommend Oak Hills Memory Care to others.

Amy

Memory Care

Family/friend

March 23, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

They do a lot of activities for the residents as well. They keep the residents involved and engaged. For what they do, 5 stars! It was a lot better than the place she was at before. I would highly recommend them, they go above and beyond working with the residents in the facility.

Monica

Memory Care

Family/friend

March 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent patient focused care

The off menu items could be a little bit better, there could be more of a variety. Right now the value for cost is very reasonable and we would absolutely recommend the Oak Hills Terrace to other families.

anonymous

Memory Care

March 4, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and Compassionate!

You can tell the staff really care! The residents are engaged in a different way at this community!

Lillian

Memory Care

Family/friend

November 30, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Highly recommend

We went with Oak Hills Terrace because they were known to be one of the best places in the state when I looked them up. I talked to [name removed] and he interviewed us and I really just loved the people who run the place. Everyone is so caring and they give great 1:1 care to the residents. I would highly recommend to others looking over anyplace else.

Kathryn M

Memory Care

Family/friend

November 22, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend for your loved one

We were completely satisfied with the care and the service that they gave our friend. If the extra help is needed at a memory care facility this is exactly what we needed and I would advise to check it out. They do activities for the different holidays, a chili cook off, a turkey drive and more for the residents to do.

Lillian

Memory Care

Family/friend

September 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My experience at Oak Hills Terrace

I was having an awful experience when my uncle was attempting to run away for the second time. He's been diagnosed with full-blown Alzheimer's. Then I got a call from Oak Hills Terrace Marketing Director. Talking with him lifted me up. We went to view the facility that day. We couldn't be happier with a place for my uncle. He has his good days and his bad days, but they're all handled beautifully by the staff at Oak Hills Terrace. Oak Hills Terrace even advises me when I'm having a problem trying to figure this disease out. It's a whole new world, but with this type of caring that director and staff at Oak Hills Terrace provide, and a little prayer, I think we're making good progress and my uncle is settling in quite well. If I had to recommend a place for anyone else seeking care for their family member with Alzheimer's I can't think of another place I could recommend like I can Oak Hills Terrace. They are literally a godsend. It's amazing what prayer will do.

Anonymous

Memory Care

Toured community

July 27, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This facility is definitely in the running. There is one private room with a bath available. The only negative I have is that the closet was extremely small.

anonymous

Memory Care

Family/friend

February 9, 2021

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
2.0
Staff
3.0

My review of Oak Hills

We think it is overpriced for the care they provide

Oak Hills Terrace Memory Care

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Map of the neighborhood around Oak Hills Terrace Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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