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Oak Park Place Madison West Nakoma

4327 Nakoma Road, Madison, WI 53711

For pricing & availability:
(866) 374-4058
2.2
Review score
19 reviews
Add review
2.2
Review score
19 reviews
  • 5 star
    5%
  • 4 star
    11%
  • 3 star
    32%
  • 2 star
    5%
  • 1 star
    47%
See all reviews
7.4
Review score
276 reviews
12 facilities
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Oak Park Place Madison West Nakoma
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Oak Park Place Madison West Nakoma community exterior
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street view of Oak Park Place Madison West Nakoma

Anonymous

Sibling of resident/client

5.0 out of 5 stars

a nice community, friendly and caring staff, would recommend

What we like the most about the Oak Park Place is that it is very welcoming and the staff members are so friendly. My brother is very happy there. He is enjoying the community and other residents who live there.

Read all reviews

Oak Park Place Madison West Nakoma

Oak Park Place Madison West Nakoma is a homey senior living community nestled on a residential street in Madison, Wisconsin. This neighborhood is just north of the state capitol. Have peace of mind knowing your loved one is within driving distance of the four major hospitals in the city. From visiting the admission-free zoo to soaking up the sun at the beach, seniors have access to a variety of nearby activities.

Explore the city through the scheduled communal transportation services. Those in memory care have structured days with activities from pet therapy to stimulating senior’s senses. Meals are served in the charming restaurant-style dining room. Relax and socialize in the homelike common area cozied up to the brick fireplace.

The community provides person-centered care for seniors in assisted living, memory care, skilled nursing, and rehabilitation. Feel at ease knowing your loved one is receiving care from friendly staff. Those in memory care have personal profiles created through the collaboration of specialty trained caregivers and family members. Additionally, seniors can showcase their memorabilia and personality through personal shadow boxes throughout the community. Spacious personalized apartments ensure seniors safety with grab bars in showers. Daily housekeeping helps seniors maintain their living space hassle-free. Oak...

Senior living options offered

  • Assisted Living
  • Memory Care

Oak Park Place Madison West Nakoma

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oak Park Place Madison West Nakoma

2.2 out of 10
Review Score19 reviewsWrite a review
Overall Experience
2.2
Cleanliness
3.2
Friendliness
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
2.8
Activities
2.3
Value for Cost
2.0

A Place for Mom has scored Oak Park Place Madison West Nakoma with 2.2 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Oak Park Place Madison West Nakoma has 19 reviews with an average "overall experience" of 2.2 out of 5.

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1-19 of 19 reviews

Last Updated: 9/9/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 9, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Overall a nice place to live.

They don't have enough staff, but that is true of all assisted living facilities in the area. Other than that, it has turned out to be a nice place for her to live. They need more variety on the meu. Also, they ask residents what they want from a list, but sometimes they get something different.

Anonymous

Assisted Living

Family/friend

June 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
4.0
Meals & Dining
4.0

Oak Park Place Madison West Nakoma review

The common areas of the community are very clean but our loved ones individual room would get a 1. When we first moved my loved one into the facility, it was agreed that the on staff nurse at Oak Park Place would treat my loved ones wound once a week and a grace staff would treat it twice a week because my loved ones doctor ordered it and required it to be treated three times a week for their ongoing health. After repeatedly missing the weekly appointments to treat the wound. I inquired to find out why. The nurse stated that she didn't have time. My suggestion for improvement would be to employ a different nurse who can actually follow through with commitments.

Anonymous

Assisted Living

Family/friend

January 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

'Room for Improvement

Our loved ones room receives the 1 out of 5 for cleanliness, but the best part about the activities is the music. My Dad was there for 3 years and we only had one formal review of his status and care. My understanding is we were to have them every 6 months. Staff changed so often we never got to know any of them.

Kathy

Assisted Living

Family/friend

December 11, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Would not recommend

The entire experience was overwhelmingly disheartening. My father in law did not get the care that was sold to us. While there were a few wonderful employees, none of them had the resources needed to do their job well. As I nurse, I was shocked by the quality of the care. I would not recommend OPP to anyone.

Donna

Assisted Living

Family/friend

December 5, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Care Services
3.0
Staff
2.0
Meals & Dining
1.0

Terrible facility

My husband has been there for almost three weeks for rehab. The staff barely interacts with him. The food is terrible and usually comes cold. Then when they reheat it, it comes back so hard he can’t even chew it. I could go on. They have him fill out a weekly menu and half the time don’t follow it. Their menu is very, very limited. One day he found excrement on his pillow case that he had been sleeping on. Also his room hadn’t been cleaned for almost two weeks. The place does not live up to promises or expectations which is too bad because it’s a beautiful facility. Looks can be deceiving. I have heard the same from other people who have had loved ones there. Wish I had known before choosing this place.

Anonymous

Assisted Living

Family/friend

September 12, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Caution

The facility did not seem very well-managed and was chronically short-staffed, in my opinion I was never sure about this, due mostly to the understaffing issue. We never had a care plan meeting until I had already decided to move her out. Meals seemed disorganized and there were altercations among staff in the dining room on a couple of occasions. This is a pretty small place and it was the pandemic period, so there was little in the way of activities and amenities. Overall, the place was extremely quiet with little sense of community. The management did not seem very professional, the staffing levels were low and staff were not always knowledgeable, and my mom was not very happy here, and all this for what I thought was a pretty premium price

Anonymous

Assisted Living

Family/friend

August 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a nice community, friendly and caring staff, would recommend

What we like the most about the Oak Park Place is that it is very welcoming and the staff members are so friendly. My brother is very happy there. He is enjoying the community and other residents who live there.

Anonymous

Assisted Living

Family/friend

June 30, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Care Services
1.0
Meals & Dining
4.0

Would not recommend at all.

We were not pleased with Oak Park. My loved one was not bathed as often as she should have been. They were often critical of her - her requests and needs and activity level. Little or no respect. Also, instead of using a gate belt, I observed an aide yanking her up by the back of her pants. And since aides didn't follow safety rules, she had several falls. For the most part, my loved one liked the food. She also enjoyed interacting with her table mates. But I was not pleased with the staff / care. To be honest, I'm sure there were times she was not easy to be around. But even so, she still deserved to be treated with respect and proper care. We moved her to full care nursing at another community, and she was so much happier there.

Anonymous

Assisted Living

Family/friend

April 21, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Oak Park Place Madison review

It's a shame the bulk of the staff aren't more motivated to help the residents as the facilities are quite lovely. But the services that are advertised are not consistently available as promised. My mother loves her room and full refrigerator but we need to employ outside help to get her daily needs met

anonymous

Memory Care

Family/friend

April 17, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Many problems

This is for the memory care unit only I heard the rehab and senior living is better but don't have experience with those areas They were way understaffed, staff not trained appropriately, nurses not available, poor patient care due to lack of staff. My dad sat in wet pants more so than dry. Showers weren't given. We worked with administration to try to get improved care for over a month, they said the right things, but very little to no improvement with patient care. Food was good, but if you don't eat in the dining room, would get it hours late if at all. Very little staff/resident interaction. Only stayed a couple months only because we wanted to give them a chance. If you go here be sure family is available to visit throughout the day every day to be sure your loved one is being cared for.

Anonymous

Assisted Living

Family/friend

February 28, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

My review of Oak Park Place Madison West Nakoma

They need to hire more staff.

Clare

Memory Care

Family/friend

November 21, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

Hello, I am writing this review at the request of a personal e mail from the sales and marketing manager, [name removed]. My experience with my parents at oak park place in BRIEF: The tour was magnificent and we were so excited to place our parents there! There were apparently so many wonderful amenities including a barber shop and rathskeller. So- we decided the VERY HIGH price point would be worth it for our parents who were not safe to live alone. However after that EVERYTHING has gone way downhill: their sheets are soiled, wet and smelly; some of the staff are very nice- but then they leave OPP quickly. Other staff has been aloof, on their phones and sometimes rude. The care that is prescribed for my parents is often not followed. They are rarely showered. The activities are minimal and they are not always brought to the activity; they do not have the capacity to go on their own. I feel trapped. Every move is a cognitive hit at this age and it is hard to move. OPP makes me cry.

anonymous

Assisted Living

Toured community

October 17, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We had a positive tour experience with Oak Park Place Madison West Nakoma. Unfortunately they would not take my loved one though, they said they were understaffed and did not have enough people to care for his needs.

Ann B

Assisted Living

Family/friend

October 10, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
4.0

Caring staff, nice facility

My sister spent nearly 3 weeks here under hospice care before passing away. As is the case with so many places these days, they could use a little more staff, but the staff they do employ were caring and kind and took good care of her.

Anonymous

Assisted Living

Family/friend

August 24, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
4.0

Not Happy

There was disrepsect from the staff. They were always short staffed. They did not follow safety rules. Mangement were not really helpful. They were not timely in responding to my loved ones needs. There was lack of respect, for my loved one and their safety.

anonymous

Assisted Living

Family/friend

July 22, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
1.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

Would not recommend

I was really impressed by the facility when I went to tour it. But as my loved one move down and started receiving care, things went downhill. I found her on the floor at one time unable to get up, she was on the second floor for rehab and had been doing some vomiting. I had to ask for a bowl for her to throw up in. Finally after several days of this they called me with concern. She came home from the hospital and they put her back on the second floor and then moved her back to her room on the third floor without letting me know. That was the day that I found her on the floor. Even though it is a assisted living place there should be rounds made by the staff on a regular basis. There obviously is a reason why these people are there. They need help and doing things and can become confused and not push the button for help. For the amount of money that I paid for the facility she should have received better care. I got the impression that they were only out for the money and patient care was not a priority. I get such a sick feeling in my stomach every time I go by the place.

anonymous

Assisted Living

Family/friend

July 14, 2022

2.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
0.5

Oak Park Place Madison West Nakoma review

Oak Park Place is a beautiful community, its brand new and super clean. However they are extremely understaffed and the staff they do have working depending on their shift were extremely inexperienced. There were a few good apples there within the nursing team, but the overall tension with the nurses was bad. When we would ask them for assistance with our loved one they would be on their phones or say it wasn't their job and we would have to find someone else. Our loved one was never bathed or the laundry was never done. They have level 1, level 2 and level 3 care - we were paying for level 3 care, but in reality our loved one was receiving maybe close to level 1 care. The food quality was so bad we would not feed it to our dog. Our loved one was never able to cut the meat, and the amount of salt was concerning - it seemed to us that they did not pay attention to those who have dietary restrictions because that amount of salt would make someone ill. If there are able to hire new staffing that are very well trained and knowledgeable this community has potential, but until then we would not recommend this community to anyone.

anonymous

Memory Care

Family/friend

November 22, 2021

0.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
1.0
Staff
1.0
Meals & Dining
3.5

Shocking first exposure to the industry

I would recommend to stay away from this community.

anonymous

Memory Care

Family/friend

September 29, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Neglect

Don't bring your family to Oak Park Place, at least to the memory care unit. We've been having a terrible problem with them not providing baths once a week like they said they would. It's happening only about every three weeks. I just had a meeting with the director, and they promised him a shower. He still hasn't had one three days later. The caregivers are very nice, but there's just not enough of them. They're horribly understaffed. There was an incident where an aide came in and dropped off a tray for breakfast instead of taking him to the dining room. He hadn't been up or dressed yet. She said she would be right back, and she did not come back for three hours and did not answer his call button. He got very frustrated and tried to get himself out of bad, which he can't do. So he got stuck trying to get out of bed. This was at noon. So he had his breakfast sitting across from him for three hours with no one to help him eat, and he hadn't been dressed all morning or cleaned. That's happened a few times. He's literally stuck in bed for hours and no one helps him out. I see no activities going on, and nothing listed on calendars, nothing organized. I saw one art activity in the whole time that he's been there. They keep the common areas of the facility clean. But I've seen feces on the shower seat that didn't get cleaned up.

Oak Park Place Madison West Nakoma

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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