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Sylvan Crossings at Chapel Valley

5765 Chapel Valley Road, Madison, WI 53711

For pricing & availability:
(866) 374-4058
5.5
Review score
5 reviews
Add review
5.5
Review score
5 reviews
  • 5 star
    0%
  • 4 star
    40%
  • 3 star
    0%
  • 2 star
    40%
  • 1 star
    20%
See all reviews
4.8
Review score
114 reviews
10 facilities
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Sylvan Crossings at Chapel Valley
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Sylvan Crossings at Chapel Valley community exterior
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street view of Sylvan Crossings at Chapel Valley

anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Overall pleased

Sylvan Crossings had availability quickly when I was needing to move my loved one. The staff here is very good. They seem to handle his care well if not better than where he was at previously. I would recommend them to others.

Read all reviews

Sylvan Crossings at Chapel Valley

The care team at Sylvan Crossing at Chapel Valley provides residents with care in a secure facility where residents spend time however they choose. A professional staff provides assisted living and memory care services, enabling residents to live maintenance-free lives. Through daily support services like medication management, housekeeping, cognitive therapies, and other specialized services. In their free time, residents can spend time relaxing in the community’s many amenities, participating in group activities, or attending on-site events.

With indoor amenities like spacious living rooms, activities rooms, and other spaces, residents have plenty of space to spend time with friends and family or do the hobbies they enjoy. There are also outdoor seating areas where residents can enjoy the weather and backyard scenery. Staff at Sylvan Crossings at Chapel Valley also organizes recreational group activities and events for residents. Through recreational group activities, staff and residents can get to know each other and have fun on-site.

The senior living community is in a convenient location in Madison, Wisconsin. There are useful amenities like grocery stores, banks, pharmacies, post offices, and more nearby, making running errands easy. There are also local attractions like restaurants, shopping centers, nature trails, and sporting activities all close by for...

Senior living options offered

  • Assisted Living
  • Memory Care

Sylvan Crossings at Chapel Valley

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sylvan Crossings at Chapel Valley

5.5 out of 10
Review Score5 reviewsWrite a review
Overall Experience
2.6
Cleanliness
3.2
Friendliness
3.8
Care Services
2.8
Staff
3.8
Meals & Dining
2.0
Activities
1.7
Value for Cost
2.8

A Place for Mom has scored Sylvan Crossings at Chapel Valley with 5.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Sylvan Crossings at Chapel Valley has 5 reviews with an average "overall experience" of 2.6 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 12/30/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

D S

Assisted Living

Family/friend

December 30, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Poor treatment of their residents

Poor communication, nutrition, treatment. They do not follow doctor ordered plans in physical therapy. They do not tell you when your loved one has been ill ar report it so they can be recieve doctor care in a timely manner. Few speak english so communication barrier. They do not keep them hydrated and take care of some other basic needs. So frustrated my loved one is being treated this way. They need to do much better! Also this place is hard to reach anyone. You get a recording.

Anonymous

Assisted Living

Family/friend

October 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Dimensions Living Fitchburg

This was one of only a few choices I had at the time. I was not pleased but it turned out to be fine.

Angie

Memory Care

Family/friend

June 28, 2023

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Needs improvements to justify cost

My mom said the food is bad. They have NO activities except for bingo sometime. I would say you get what you pay for however they raised my moms fees from [fee removed] to [fee removed] a month and it is not that nice of a facility. They said they did it to everyone and had to to be competitive. That rate is sickening with no activities.

anonymous

Memory Care

Family/friend

October 17, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0

Overall pleased

Sylvan Crossings had availability quickly when I was needing to move my loved one. The staff here is very good. They seem to handle his care well if not better than where he was at previously. I would recommend them to others.

Anonymous

Memory Care

Toured community

October 5, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Very Unsatisfactory

This review is for the Chapel Crossings location of Sylvan Crossings. I was looking into moving my other into Sylvan. It would have been ideal for her to live here, as it is quite close by. However, I was far from impressed with them. We initially had them in for two home visits. On the first visit, one of the people in charge came. One the second, someone who was just a general employee came. After those two initial visits, we were never able to get any sort of follow up from Sylvan, no answers to our questions, and no further assistance. It was easy to make the decision to ultimately place my mother elsewhere.

Sylvan Crossings at Chapel Valley

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Map of the neighborhood around Sylvan Crossings at Chapel Valley

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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