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Options for Senior America Cleveland OH

6611 Rockside Rd. #115, Independence, OH 44131

For more information about home care options:
(866) 374-4058
4.5
Review score
33 reviews
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Options for Senior America Cleveland OH
SaveShare
Options for Senior America Cleveland OH
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Beverly B

Loved one of resident/client

5.0 out of 5 stars

The best caregiver

We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.

Read all reviews

Options for Senior America Cleveland OH

Options for Senior America started providing home care services in 1989 to the residents of the Washington, D.C. metropolitan area. What began as a small business has grown into an organization that spans several states along the East Coast of the United States. We’re dedicated to helping seniors with activities of daily living by connecting them with non-medical home care services. Our experienced team of caregivers helps families feel at ease knowing their loved one is in good hands.

Services and Amenities

Caregivers with Options for Senior America assist with various activities of daily living to help your loved one live as independently as possible. Services include light housekeeping (vacuuming, dusting, cleaning the client’s bathroom), kitchen maintenance, cleanup after meals, and other tasks per the client’s request. They can also assist with personal laundry, medication reminders, and meal planning and preparation.

Other services offered:

  • Grocery shopping and running errands
  • Safety supervision
  • Transportation
  • Socialization
  • Cognitive stimulation
  • Help with organization
  • Out-of-town travel assistance
  • Respite care for family caregivers

At Options for Senior America, the safety of your loved one is our top priority. To make sure we have a readily available pool of quality caregivers, we assess all caregiver applicants through a screening process involving a face-to-face interview with a senior staff member....

Senior living options offered

  • Home Care


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Reviews

for Options for Senior America Cleveland OH

4.5 out of 5 stars
33 reviewsWrite a review
Overall Experience
4.5
Friendliness
4.4
Care Services
4.4
Value for Cost
4.4

Filters

1-20 of 33 reviews

Last Updated: 12/23/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Beverly B

Home Care

Family/friend

December 23, 2020

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The best caregiver

We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.

Michael N.

Home Care

Family/friend

November 12, 2020

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Consistancy of caregiver

We have had the same caregiver for my mother for the past 4 years and she has been very dependable, reliable, compassionate, with a great attitude, and interacts with my mother very well.

Jane W.

Home Care

Family/friend

October 8, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very flexible

Very happy with the services so far delivered. Grateful for the senior advisor who referred me to Options. They came and visited with our family on a Saturday and were very flexible to accommodate our needs.

A. J. F.

Home Care

Family/friend

May 12, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very responsive to our needs

Very responsive to our family's needs. They get back to you promptly after-hours. Very pleased with their services.

Anonymous

Home Care

Family/friend

April 21, 2019

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

since they've lost two managers, it has not been the same

There are some great caregivers within the organization. Unfortunately management changes every 6 months.

Cindt R.

Home Care

Family/friend

January 24, 2019

1.5 out of 5 stars
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5

Unable to provide basic care!

I would never recommend this company. Their caregivers lacked the basic skills needed to take care of elderly people. I was told the co. did very thorough screening of their caregivers but very rarely was that obvious. They did have a few good caregivers but they would then leave the co. I got Options through the veterans because my dad served in WW2. I tried very hard to be switched to another co. but every time they had a new person I was asked to please try them before the veterans would switch.

A. Taylor

Home Care

Family/friend

August 21, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very attentive

What I like most about Options is your attentiveness. Thank you. No matter what, you are on it and concerned. [name removed], the caregiver, is great too. Not his fault, just a little more difficult to understand, especially for a 90-year old. But he cares and that's the most important part of the job!

Jon D.

Home Care

Family/friend

July 19, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very good.

[Name removed], the care provider who assists me is very good, and the overall quality of Options services is excellent.

Catherine Quinlan

Home Care

Family/friend

June 4, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very beneficial

Their quality assurance visits are highly beneficial. Strongly recommended!

Anne T.

Home Care

Family/friend

June 4, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

There is no one more responsive.

The manager at the Independence office, [name removed], cares so much about her staff and the families with caregivers. There is no one more responsive.

Colleen P.

Home Care

Family/friend

April 24, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Peace of mind

My mother has used the services of Options for Senior America set us by [name removed], the Community Relations Manager. They had a $50 coupon that we used for a discount for the first bill. We were quite pleased with the service received.Your services were peace of mind for our family.

Joanne Walent

Home Care

Family/friend

April 12, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Dependable and pleasant

A Place for Mom gave us a few names of agencies to contact. We chose Options because dependability was important to us and the manager, [name removed], assured me of that. From the very initial contact she was pleasant and reassuring.

Judy Steehler

Home Care

Family/friend

April 6, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Couldn't have been more pleased.

The Area Agency on Aging gave us few names of companies that provide homecare services. We called a few and decided to go with Options because they offered what we were looking for. The manager is a gem. She spent over an hour talking to us. She is very professional and perfectly suited for this job. I couldn't have been more pleased.

Anonymous

Home Care

Family/friend

February 1, 2018

2.0 out of 5 stars
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

Options was not a good fit for us. We did not like the care-giver they sent nor did we like some of the policies Options had which we were not informed of before hiring them.

Lori Morrison

Home Care

Family/friend

September 6, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The best agency!

A Place For Mom senior advisor gave me names of 3 agencies. I called all of them and chose Options because the Manager Nicole was fabulous! The responsiveness to our needs was quick and thorough. The caregiver [Removed] was professional and her performance was wonderful. Options was THE BEST!

Anonymous

Home Care

Family/friend

August 26, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Good care and service.

We have been happy with this service. The staff were helpful and caring to our needs. They found us someone to help us at home for the care that is needed. The care taker is caring and helps with a lot of needs both personal and she does help with house keeping. I would recommend this service and the care taker for good help and a nice value

Anonymous

Home Care

Family/friend

June 19, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Good Interview

We had a good interview with this home care agency.

Anonymous

Home Care

Resident/client

June 19, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Pleased with Home Care

I'am pleased with the services I have received from this home care agency.

Anonymous

Home Care

Family/friend

May 22, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Content with the care!!

My dad has said multiple times that he was content with the care that the caregivers had provided him with at this community. They where helpful to his recovery and maintained professional in there work. They where on time to appointments and made sure to keep in good communication with the family.

Anonymous

Home Care

Family/friend

May 2, 2017

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Highly Recommended!

The care that my loved one had received from Options For Senior Care was great! The staff arrived on time and made sure to keep everything clean and sanitary for my loved one. I would highly recommend this service!

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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