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Pacific Pines South Redlands

1438 Pacific St, Redlands, CA 92373

For more information about senior living options:
(866) 374-4058
8.5
Review score
11 reviews
Add review
8.5
Review score
11 reviews
  • 5 star
    64%
  • 4 star
    18%
  • 3 star
    0%
  • 2 star
    9%
  • 1 star
    9%
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Pacific Pines South Redlands
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Pacific Pines  South Redlands
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street view of Pacific Pines  South Redlands

Scott D

Resident/client

5.0 out of 5 stars

Pacific Pines is a gem

As a retired social worker, I knew what I was looking for when my mother was in need of assistance. From the day that my wife and I talked to Nancy, we knew that if the day came when their help was needed, we could rest easy knowing that Pacific Pines was there. And Mom did spend her final weeks in the kind and compassionate care of their staff. Redlands has a gem in Pacific Pines.

Read all reviews

Pacific Pines South Redlands

Pacific Pines South Redlands in Redlands, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Residential Care Home


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Reviews

for Pacific Pines South Redlands

8.5 out of 10
Review Score11 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.1
Friendliness
4.3
Care Services
3.9
Staff
5.0
Meals & Dining
4.3
Activities
3.3
Value for Cost
4.0

A Place for Mom has scored Pacific Pines South Redlands with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Pacific Pines South Redlands has 11 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-11 of 11 reviews

Last Updated: 6/15/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Scott D

Residential Care Home

Resident/client

June 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pacific Pines is a gem

As a retired social worker, I knew what I was looking for when my mother was in need of assistance. From the day that my wife and I talked to Nancy, we knew that if the day came when their help was needed, we could rest easy knowing that Pacific Pines was there. And Mom did spend her final weeks in the kind and compassionate care of their staff. Redlands has a gem in Pacific Pines.

Anonymous

Residential Care Home

Family/friend

March 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Things to know about Pacific Pines

Everyone is very friendly, but like everywhere they have trouble keeping staff. They need to hire an actual cook - right now the staff do all of the cooking. They also do not really have activities. sometimes they play BINGO, but that is about it.

anonymous

Residential Care Home

Family/friend

April 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Mom is happy

This is a good place for people who are immobile. The staff is very friendly and treat the residents like family. They are very accommodating to the individual need of the residents. Our mother is happy there. I would recommend Pacific Pines South Redlands to others looking.

Holly Hensley

Residential Care Home

Family/friend

June 5, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Best care home!

We were blessed to have found Pacific Pines for my mom with dementia. She stayed there 5 yrs and [name removed], [name removed] and their staff was amazing! They loved my mom and treated her with so much compassion. Everything can’t be perfect all the time but they made her stay as close to being home as possible. They made you feel like family during such a difficult time. By far the best facility in Redlands and surrounding area. It never smelled like a nursing home. Kept as clean as possible and my moms room always had the bed made and her clothes always washed. Thank you can never be enough.

Anonymous

Residential Care Home

Family/friend

April 28, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Very expensive. We address issues but they occur again. We liked the location but it was very difficult with the parking. It was like we were pressured to carpool. We had hoped for more for all my family was told. We didn't understand why things went downhill so quickly.

Anonymous

Residential Care Home

Family/friend

November 9, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Personal Attention!

So far, the community has been wonderful. The staff is great, I love the personal attention they give my mother. Anytime I ask them to do anything, they get it taken care of right away. My mother's room is clean for the most part, we have been having some issues with the maintenance lately but I have addressed it. So far we are happy with our choice to move my mother to this community.

no!

Residential Care Home

November 24, 2013

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Terrible!

Terrible!

Daughter-in-Law

Residential Care Home

Family/friend

October 30, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great One-on-One Care!

The care is really good. There are activities but the people that are living there right now are a little lower keyed. My mother-in-law doesn't join or anything like that. They're in constant contact with us if there is anything that she needs or wants. I really like how they actually have a pharmacy that delivers there so their medication is all taken care of. It's not like I have to run to the pharmacy which is a real convenience. They have a doctor who comes in if you want to switch to that doctor. The convenience of having a doctor come in is great. I appreciate that they do that for us as well. It's been life changing for us a s a family because we know she's being taken care of and we don't have to worry. It's really designed for more one on one care. There are only 14 beds in a modern house and it's really warm. It's almost like being on a cruise where everyone takes care of you. The ladies that work there are all really nice.

Anonymous

Residential Care Home

Toured community

July 26, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

It's excellent. The facility is very ...

It's excellent. The facility is very clean, the grounds are well kept, and the staff are very friendly to us when we visit. We appreciate the low patient-to-staff ratio at Pacific Pines. .

Beverly M

Residential Care Home

Toured community

July 21, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I have toured many places and Pacific...

I have toured many places and Pacific Pines is far above the normal!

A Place For Mom Customer

Residential Care Home

Toured community

May 13, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice staff warm and we...

Very nice staff warm and welcoming.

Pacific Pines South Redlands

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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