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Paramount Senior Living at Westerville

690 Cooper Road, Westerville, OH 43081

For more information about senior living options:
(866) 374-4058
1.0
Review score
113 reviews
Add review
1.0
Review score
113 reviews
  • 5 star
    41%
  • 4 star
    33%
  • 3 star
    16%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.2
Review score
629 reviews
12 facilities
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Paramount Senior Living at Westerville
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Anonymous

Sibling of resident/client

5.0 out of 5 stars

community that cares

I would recommend Paramount Senior Living to those who are looking. the memory care unit is not in the same building, but the dining room is communal. so some memory care residents get to come over and eat with the assisted living side. the only thing my sister doesn't like is the fixed menu everyday, it's not ala carte. so there are some days she doesn't like what's being served. aside from that, they have a weekly email about any community updates - how many staff/residents have Covid, etc. they provide transportation to doctor appointments, grocery stores, pharmacy runs, and other errands. outside of the outings, they have activities like crafts, games, and Friday night happy hour socials.

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Paramount Senior Living at Westerville

Nestled along the banks of Ohio’s tranquil Alum Creek in a heavily forested neighborhood, Paramount Senior Living at Westerville offers assisted living and memory care services personalized to each resident’s specific needs. This delightful community welcomes you with an inviting front porch, expertly crafted landscaping, and a well-maintained, thoughtfully designed two-story building. The attentive caregivers understand that each resident requires specialized care based on their individual needs and preferences. Situated near the Columbus metropolitan area, Paramount’s location offers residents the opportunity for quiet living and the amenities of the city.

Rest easy knowing that Mount Carmel St. Ann’s hospital is less than a mile from the community. Located less than 15 miles away, the Chalmers P. Wylie Ambulatory Care Center offers medical resources to eligible veterans. Walk to nearby banks, shops, and restaurants from Paramount’s convenient location. Experience a mixture of Ohio’s scenic forests and peaceful meadows on the walking trails in the nearby Sharon Woods Metro Park, or explore the 123-acre Inniswood Metro Gardens featuring more than 2,000 species of plants. Take a day trip into Columbus to tour the Columbus Museum of Art and the historic Ohio Statehouse. As always, spend your time at Paramount Senior Living at...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Paramount Senior Living at Westerville

1 out of 10
Review Score113 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.1
Meals & Dining
3.3
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored Paramount Senior Living at Westerville with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Paramount Senior Living at Westerville has 113 reviews with an average "overall experience" of 3.9 out of 5.

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1-20 of 113 reviews

Last Updated: 6/14/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John S

Memory Care

Family/friend

June 14, 2024

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Issues

Not good leadership of building- take too many breaks In the last several months this building has gone down hill. Residents are kind and can tell you a lot about the staff and management. They lie to get you to come there and then raise prices

Tina L

Assisted Living

August 19, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Wonderful events for residents

The staff here is great and they provide amazing and numerous events and activities for their residents. They are very caring and the facilities are nice. Even though I don't have knowledge about the meals or the cost, I can speak to the friendliness of the staff and how wonderfully they engage with the residents after attending events here. My son provided entertainment/ education for an event.

Ana D

Memory Care

Family/friend

May 27, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Staff
5.0
Meals & Dining
2.0

Look Elsewhere

I would advise others to go somewhere else. We moved my father into Paramount in March and we received a letter a few weeks ago that they're closing. They built a brand new facility down the road and said they'd have room for everyone, but they didn't. So because of that, we had to move elsewhere. I also paid for the month of May and I'm currently fighting to get my community fee back and the May payment back.

anonymous

Assisted Living

Toured community

May 12, 2022

4.0 out of 5 stars
Verified Review

Community Tour

Our tour at Paramount was fine. But I felt their sales person was a little pushy.

Anonymous

Assisted Living

Family/friend

April 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

community that cares

I would recommend Paramount Senior Living to those who are looking. the memory care unit is not in the same building, but the dining room is communal. so some memory care residents get to come over and eat with the assisted living side. the only thing my sister doesn't like is the fixed menu everyday, it's not ala carte. so there are some days she doesn't like what's being served. aside from that, they have a weekly email about any community updates - how many staff/residents have Covid, etc. they provide transportation to doctor appointments, grocery stores, pharmacy runs, and other errands. outside of the outings, they have activities like crafts, games, and Friday night happy hour socials.

anonymous

Assisted Living

Family/friend

December 3, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0

Homey atmosphere

We chose Paramount Senior Living because it was smaller facility that is very clean and is seems like they try to make it very home like rather than institutional. The dining area is more like a dining room you would sit in at home instead of a cafeteria. Overall I would recommend to others looking.

anonymous

Assisted Living

Toured community

November 18, 2021

3.5 out of 5 stars
Verified Review

Tour of Paramount

I was not overly impressed. The facility is older and not as up to date as some others we saw.

anonymous

Assisted Living

Toured community

October 20, 2021

3.0 out of 5 stars
Verified Review

Our Tour Experience

I thought Paramount at Westerville was old and run down, with dreary colors. And the living spaces were very limited for what you would pay.

anonymous

Assisted Living

Family/friend

October 11, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

Our loved one was only there for about 2 weeks for respite care, but we had a good experience with the staff members. We can't speak to the quality of the meals because our loved one was on a liquid diet and the staff were always very concerned and accommodating when it came to liquefying and pureeing her meals. The value for cost was excellent.

Kathy

Assisted Living

Family/friend

September 22, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0
Staff
4.5
Meals & Dining
4.5

Positive experience

The new director is sending email newsletters to keep everyone updated on what they are doing and what is new, so far she has been great with communication. I think it would be nice if they could include the activities schedule in those newsletters as well so residents and families know when to schedule appointments so they do not overlap. They do have a lot of activities going on and they have a good variety of things to do. They are testing all of the residents for covid and I really like that. It is a smaller facility and they encourage residents to get out of their room. I would recommend to others looking and already have, my father is very happy.

anonymous

Assisted Living

Family/friend

July 9, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Meals & Dining
3.0

My experience with Paramount

If you are planning on putting your loved one in here, make sure you get all of the information on them up front. Things got changed when I went to actually place her in the facility price wise. I would recommend to others looking.

js

Assisted Living

Toured community

May 10, 2021

5.0 out of 5 stars
Verified Review

my review of Paramount Senior Living at Westerville,

We toured this community and the tour was very good. The staff was very friendly and they provided lots of information to us. Th community was very nice and I would recommend it.

TR

Assisted Living

Family/friend

April 16, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.5
Staff
3.5
Meals & Dining
4.5

my experience

The community is a good value and less expensive than other communities. The overall staff was excellent but the professionalism of the medical staff is not what it should be. We had an issue with the community returning our security deposit and it took 6 months to receive it.

D. B.

Memory Care

Family/friend

February 16, 2021

3.5 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
3.0

Okay for the Money

The administrative team keeps changing. With the pandemic it slowed down and they no longer want to go back to the ways prior. It is hard to get a hold of the residents.

Hardworkingdaughter

Memory Care

Family/friend

December 8, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Grateful for Paramount

Paramount has been a safe haven for my mother since she moved in several years ago. The rooms are spacious and have windows with lovely views for residents to admire. The staff, particularly the nurses and RAs, are gentle and patient and it has been a pleasure to get to know everyone whenever I visit. Everyone on staff is kind and compassionate and truly enjoy being with the residents, making them feel safe and happy. My mother tells me regularly how much she adores the staff and the staff regularly tells me what a pleasure it is to care for my mother and tell me little stories of her throughout the day. Activities range from Bingo to sing-alongs, chair exercises to holiday crafts. Day trips have been offered as well (walks at the park, Christmas light viewing) as well as support group meetings for caregiving families and additional therapy sessions (occupational, speech and physical). I cannot express my depths of my gratitude for Paramount for keeping my mother safe and happy prior to COVID-19 and for keeping her safe, healthy and happy during the pandemic. I still speak with her every day and meetings and Zoom calls are scheduled so families can see their loved ones regularly. She tells me daily how wonderful everyone at Paramount is and how happy she is being there.

Anonymous

Memory Care

Family/friend

December 7, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place for My Mom

The community is great, and I would recommend them for your loved one. I have seen over the last couple years on how well the staff take care of my loved one. The community is willing to assist my loved one with making sure they have the food they enjoy the most.

Daughtersdoeverything

Memory Care

Family/friend

November 30, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Assisted living for dad

Paramount senior living is doing the best they can under these terrible circumstances. I feel for these lonely people who are so isolated. However, I know this is an effort to protect these same vulnerable people and I know everyone on staff is trying to make sure the residents are still being kept in contact with loved ones and special days like birthdays are not overlooked. My father tells me every day that he is well taken care of. That’s the best review anyone can get!

Elise

Memory Care

Family/friend

July 27, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

I would recommend.

I have been very pleased with everything there. I have been please with the staff. I have not had any issues. The food is good. The rooms are spacious. My husband is in memory care. They have secured outdoor space.

Ray

Memory Care

Family/friend

February 27, 2020

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

Great value.

Very nice facility and staff. Best value I found. Some gaps in staff communication but overall quite good.

Anonymous

Memory Care

Toured community

February 8, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very impressed with entire outfit. 99% sure I will put a deposit with them to hold a room.

Paramount Senior Living at Westerville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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