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Park at Franklin

28301 Franklin Rd, Southfield, MI 48034

For pricing & availability:
(866) 374-4058
7.5
Review score
148 reviews
Add review
7.5
Review score
148 reviews
  • 5 star
    31%
  • 4 star
    34%
  • 3 star
    18%
  • 2 star
    7%
  • 1 star
    10%
See all reviews
8.9
Review score
546 reviews
12 facilities
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Park at Franklin
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Park at Franklin
16 photos4 floor plans
Park at Franklin in google map

Anonymous

Child of resident/client

5.0 out of 5 stars

Would recommend

The Park at Franklin is a Very nice place to live. It is maintained very well. It is a good location. The room sizes - Some are very spacious. Additional services are available as needed at additional costs.

Read all reviews

Park at Franklin

The Park at Franklin has proudly served the elderly of Metro Detroit since 1978. Over twenty years of experience have taught us that today's seniors want more choices and are leading a more active lifestyle than generations before. That's why we created a community filled with options. Park at Franklin, located in Southfield, Michigan, is a retirement community offering Independent Living, Assisted Living and Memory Care on an intimate senior campus. Park at Franklin is located just minutes from shopping, dining, entertainment and healthcare. In this small, but friendly atmosphere, we offer extraordinary cuisine, fun events, interesting classes and unsurpassed customized care. Choose from affordable studios to spacious two-bedroom apartments, wonderfully appointed with a kitchenette, living room and bathrooms. Residents of Park at Franklin enjoy services and amenities that support a carefree, fun-filled lifestyle. Our on-site amenities include an outdoor gardening area and gazebo, well-stocked library with computer center, creative arts studio, bistro lounge for cards, entertaining and more, cinema, wellness center as well as an elegant dining room with private dining available in addition to Sid’s Place, a quaint café serving delicious lunch options.

Senior living options offered

  • Independent Living

Park at Franklin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Park at Franklin

7.5 out of 10
Review Score148 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.7
Friendliness
3.9
Care Services
3.5
Staff
3.7
Meals & Dining
3.0
Activities
3.5
Value for Cost
3.6

A Place for Mom has scored Park at Franklin with 7.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Park at Franklin has 148 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 148 reviews

Last Updated: 9/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

September 16, 2025

3.0 out of 5 stars
Verified Review

A/C and Heat systems need improvement

Well, to start they don't have A/C. During the most heated months of the summer were the most uncomfortable. They have internal fans blowing but no A/C. It was miserable for most of us. Several residents where complaining. Secondly, the heating is not great either. They passed out portable heaters for us to stay warm while they were "Fixing The Heating System". Overall, it depends on the individual needs. I needed a place that was inexpensive and close to my job. It's affordable and it is a pretty good area to live in until you can figure your next move. It's not all bad, it just needs an upgrade in maintenance. Oh by the way the residents put trash outside their door for pickup. It stinks up the hall before they pick it up.

Anonymous

Independent Living

Family/friend

August 20, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Park by Franklin

I have been very disappointed in this place the misrepresentation to get someone to move in. Here was ridiculous. They covered it all lying by omission and just straight up lying about the facility.

Anonymous

Independent Living

Family/friend

August 12, 2025

3.0 out of 5 stars
Verified Review

Review for Park at Franklin

Overall, the facility is clean. The staff was somewhat professional. Maintenance orders are addressed promptly.

Anonymous

Independent Living

Family/friend

March 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Park at Franklin review

The staff is over worked and the place is really just for memory care.

Anonymous

Independent Living

Family/friend

February 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend

The Park at Franklin is a Very nice place to live. It is maintained very well. It is a good location. The room sizes - Some are very spacious. Additional services are available as needed at additional costs.

Stella H

Independent Living

Family/friend

February 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Experience was wonderful and my brother was got an apartment within one week and he is ever so grateful.

Thank you [name removed] for blessing us with a roof over my brother’s head. He’s meeting his neighbors and they have been very helpful. The Park at Franklin is a wonderful community! Thank you again! We will definitely recommend this apartment community.

Allan

Independent Living

Resident/client

February 14, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Mom Needed Extra Care

Well my Mom is experiencing a form of alzheimer. I think she is not capable of living independently without some assistance. Greatlakes, the firm handling the kitchen and other health care on the premises, is great and helpful.

Anonymous

Independent Living

Resident/client

August 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Park at Franklin

I wouldn't recommend this place to others. I'm in the process of looking for a new place. My additional comment is that I'm looking forward to moving.

Anonymous

Independent Living

Family/friend

June 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Park at Franklin

It's a very friendly place.

Anonymous

Independent Living

Family/friend

April 30, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Park at Franklin review

I wouldn't refer anyone there; they had a horrible bed bug infestation and it took them forever to get the right type of exterminators out to treat the problem! Also, during the coldest part/week of the winter; the heat was out for a full week and all they said to the residents was they can buy space heaters for their apartments, they did not compensate them in any way for these major issues!! They are the worse!!! Please don't refer any other seniors to that place!!!!

Anonymous

Independent Living

Family/friend

March 15, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Review for Park at Franklin

She was happy with the activities but this was not worth the cost and I would not recommend this place in a million years. It's not clean, trash in hallway and overflowing garbage in dumpsters all around the property, they have bed bugs in several units, staff is not friendly, she doesn't use care services and wouldn't use them if we had to.

Linda N

Independent Living

Resident/client

February 27, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0

This place has many pros

I like it I think it’s a good community. There are many pros here, and only one con that I can even see there are libraries and classes trips and Theatre the office has treated me kindly I like it my only con is the laundry room. They don’t have enough of them. They are too far away and they are not working properly. I didn’t know that when I came had I known, I probably would’ve made a different decision because the laundry facilities was number one on my list of things I had to have in order to move somewhere. I would not have moved here. Had I known the laundry were so bad they are not enough of them and if you go to the B building. There’s not even one over there at all and only one in every area, only 2 in the whole building For everyone and they don’t work properly they take your money. It’s too bad because other than that it’s a great place. Had I known what the facilities was it would’ve been a dealbreaker. I really hope they correct that if they do it would be good.

AR

Independent Living

Family/friend

January 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
3.0
Staff
3.0

While Not Perfect, Overall a Nice Place to Live

The building residents are very friendly. There are some building connectivity issues with the internet. The buildings front office provides easy access to residents for food delivery, and other service providers during business hours. I liked the fact that the utilities are included although the thermostat just allows you to adjust the heat from high to low, to off. There is no temperature control for heat or A/C.. This is still a big savings. The location of building was central. The maintenance team has been very prompt in responding to concerns when the complaint is filed online.

Anonymous

Independent Living

Family/friend

November 2, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Park at Franklin

Needs more security, staff and better house keeping. We picked this community because of the cost, and it was close to me.

Anonymous

Independent Living

Resident/client

September 6, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Park at Franklin

The staff and the atmosphere were welcoming. The 1st floor was enticing. Nails & hairdresser in residence. Food services in-house with payment. I would tell a friend to do more research. Security is very important, and none is provided. These apartments are very pricey.

Armisha D

Independent Living

Family/friend

August 25, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

The Best is Yet to Come!!!

The dinning Rooms at Park at Franklin were nice! Outstanding.

Anonymous

Independent Living

Family/friend

May 9, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Friendly supportive staff

When it comes to the meals and medication, they were often late due to the staffing shortages. The people in assisted care however respond to requests quickly for most of the time. Based on our experience so far we would recommend the Park at Franklin community to other families.

Rochelle

Independent Living

Family/friend

March 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff, family, and community are an entire TEAM.

The staff was friendly and sincerely interested in the well-being of their residents. I appreciated how they worked together with the family as a team. The appearance and cleanliness of the building definitely captured my attention. It was very peaceful.

Anonymous

Independent Living

Toured community

March 24, 2023

4.0 out of 5 stars
Verified Review

Pleasant Tour

We toured Park at Franklin and it was a good facility. The tour was very pleasant. The cleanliness of the facility was good. The friendliness was good, also.

Anonymous

Independent Living

Toured community

February 6, 2023

4.0 out of 5 stars
Verified Review

My tour of Park at Franklin

I toured this community and everything was good. Cleanliness and friendliness were good, also!

Park at Franklin

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Park at Franklin

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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