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Parkwood Heights

1340 Parkwood Dr PO Box 979, Macedon, NY 14502

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(866) 374-4058
9.0
Review score
20 reviews
Add review
9.0
Review score
20 reviews
  • 5 star
    50%
  • 4 star
    35%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
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Parkwood Heights
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Parkwood Heights
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Anonymous

Child of resident/client

4.0 out of 5 stars

Parkwood Heights- different options for different people

[name removed] was our only contact when we researched the facility. She was very helpful and is a very nice person that tried to help in any way possible. I'm not sure if they are fully staffed for maintenance but it can sometimes take a while to get someone to look at or resolve a problem. Common elsewhere I'm sure. [name removed] is the Director of Sales and Marketing.

Read all reviews

Parkwood Heights

With its spectacular, private location, beautiful and spacious accommodations and impressively appointed community center, Parkwood Heights offers the best in senior living. Featuring patio homes, villas and senior apartments with helpful services and amenities, Parkwood Heights offers fresh new choices in retirement living. You will find the freedom to maintain your unique lifestyle in a supportive and comfortable environment. For a tour, contact us today!

Senior living options offered

  • Assisted Living
  • Independent Living

Parkwood Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Parkwood Heights

9 out of 10
Review Score20 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
5.0
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Parkwood Heights with 9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Parkwood Heights has 20 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
3.0

Parkwood Heights- different options for different people

[name removed] was our only contact when we researched the facility. She was very helpful and is a very nice person that tried to help in any way possible. I'm not sure if they are fully staffed for maintenance but it can sometimes take a while to get someone to look at or resolve a problem. Common elsewhere I'm sure. [name removed] is the Director of Sales and Marketing.

Anonymous

Independent Living

Resident/client

August 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Parkwood Heights. Perfect place for me at this time. Caring staff, friendly residents, lovely campus. There are varieties of living space types from 1 to 2 bedroom villas with garage and studio and 1 bedroom apartments, all nicely finished.

Arleen

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A hidden gem in Macedon, New York.

I wish mom could have stayed there. The facility is beautiful and kept very clean. Everyone who works there is amazing and goes above and beyond every day. I felt very secure that my mother was safe and taken well care of

Arleen M

Independent Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Parkwood Heights

When you drive up to Parkwood Heights, you notice right away how nice the facility is. The grounds are beautiful and everything is well-maintained. The first person we spoke with was Lisa, who is very knowledgeable and available to answer any questions you have. Everyone we have met there has been extremely nice and very helpful. The food is amazing and the servers are wonderful and a joy to interact with. There are a few amenities that are available to residents that definitely make life a little easier. They have a podiatrist that comes in and a representative from the Reliant credit union and spectrum TV and also a hairdresser so you can actually have your haircut within the facility. All in all, we have been very happy and mom is enjoying her apartment and interacting with all the other residents.

NH

Assisted Living

Family/friend

March 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family Member

The staff at Parkwood Heights were very caring to my loved one.

Anonymous

Assisted Living

Family/friend

March 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

There meals and dining are great. Activities are starting back up again. If you have the money for a place, this place is adorable. I would much rather prefer this place then the one she was at before. I would highly recommend this place if someone where to ask me.

Kenneth

Independent Living

Toured community

November 11, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and it was a very nice community but a little bit out of our financial range.

Anonymous

Independent Living

Resident/client

October 18, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Parkwood Heights

Lots of friendly people waitress helpful and fast. Variety of activities - bridge, historical education info, making jewelry.

Jennifer Wiseman

Independent Living

Resident/client

October 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Parkwood Heights

I live in a patio home @ Parkwood Heights. Best move I ever made, Parkwood is all about their residents. Be it patio home owners, villa or apartment leases. They involve all of us and treat us with great respect. Their activities director is worth her weight in gold. Always something for us to do if we choose to. Same as the front desk employees, all employees here go out of their way for all of us.

Mary L. Elmer

Independent Living

Resident/client

October 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Parkwood Heights

It is a beautiful park to live in. The residents are very friendly. The staff is exceptional, does their job well and are so friendly with the residents. The food is excellent! the flowers, trees, wild life are wonderful to see, A very positive atmosphere.

Mary Howkins

Independent Living

Resident/client

October 17, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Parkwood Heights

Friendly people, many games to be involved with, several bible studies, library, computers, chores, wood working classes and adequate food.

Anonymous

Independent Living

Toured community

December 4, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I've visited and like what I've seen with the private homes (seniors only) and the separate villas. Only thing I didn't like was that meals were NOT at least one/day.

Gunhild Carroll

Independent Living

July 29, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
5.0
Activities
4.5

A great place for us

We have only been here for one week. Thus far everything has gone well. We are renting a villa. It was spotless when we moved in. The walls were freshly painted and the easy access - only one step - made moving fairly easy. The staff has been exceptional, answering my many questions and making suggestions when requested. We are still independent so have not needed any care services. It is nice to know that they are available if needed.

Anonymous

Independent Living

Toured community

March 28, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very welcoming and comfortable atmosphere and staff. [Removed] was very helpful and knowledgeable.

Anonymous

Independent Living

Resident/client

September 30, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We Love It Here, This Is A Great Community

We really like it here, everything has worked out very well for us here. This is lovely community, they have been very accommodating to us. There are many services available for the residents. There a plenty of activities offered, I counted 124 activities coming up this next month. The only thing that needs improvements are the meals, the food could be better. There is a lot parking available as well. The staff is great and very accommodating. It has been a very pleasant experience.

Anonymous

Independent Living

Family/friend

September 29, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Needs Tastier Meals!!

It would be good if they had a variety of meals for breakfast, lunch and dinner. The taste is very blend it doesn't taste very good. I do feel that my loved one is in a safe place and i like that if there is a concern they will work with me to try to solve it. There are outings very early in the morning i notice some residents don't get to go because they are really early. Either than this, it's a good community with wonderful caring staff.

Anonymous

Independent Living

Family/friend

July 16, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The people are great, the other residents are friendly.

The people are great, the other residents are friendly. They have been helpful and friendly. Their driver spotted a walker at a yard sale, and knew we needed one, so they picked it up for us. They have been wonderful. It's still very new to us, but I would give them a five, so far!

Diane Wilson

Independent Living

Family/friend

August 14, 2014

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Comforts of Home

This is the place that our family decided would be best for my Mom. They offer many things that seniors need. They have been so great to my Mom SUPER FRIENDLY and EXTREMELY CARING. They have made her feel very welcome. WE ARE VERY HAPPY WITH OUR DECISION FOR MOM'S HOME.

Loved one

Independent Living

Family/friend

July 3, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very nice, so far!

My loved one has only been here a short time, but so far Parkwood Heights has done a great job! It's a very clean and very friendly community! The staff are all very friendly and helpful, and all of the residents seem happy when you see them! The food has also been good, and they've been able to accommodate my loved one's dietary requests.

A Place For Mom Customer

Independent Living

Toured community

December 23, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Very nice but patio homes are to smal...

Very nice but patio homes are to small and min quality.

Parkwood Heights

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Map of the neighborhood around Parkwood Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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