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Parsons House Preston Hollow

4205 West Northwest Hwy, Dallas, TX 75220

For pricing & availability:
(866) 374-4058
9.0
Review score
46 reviews
Add review
9.0
Review score
46 reviews
  • 5 star
    78%
  • 4 star
    11%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
9.3
Review score
189 reviews
5 facilities
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Parsons House Preston Hollow
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Parsons House Preston Hollow community exterior
11 photos
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Take a virtual tour of Parsons House Preston Hollow in Dallas, TX

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Parsons House Review

Overall, a very professional organization with good service and care. Downside; food, as usual, very bland. [name removed] hates the food and is disappointed in lack of responsiveness for anything out of the ordinary. I would recommend Parsons House Preston Hollow to others.

Read all reviews

Parsons House Preston Hollow

Parsons House is a senior living community located in Dallas, Texas where we provide accommodations for residents who require memory care and assisted living, independent living, or respite care. We provide seniors with a living space that is both comfortable and allows them to live life with dignity. Our staff takes care of the hassle of everyday chores, giving you more time for the important things. Residents have access to medical services around the clock as well. We prioritize the comfort and safety of residents and work diligently to create an environment to reflect that. Residents can age in place in our beautiful apartments while enjoying the benefits of living near downtown which is packed with great restaurants and shops. If you’d like to learn more about what Parsons House can do for you, give a Senior Living Advisor a call!

Community Services and Amenities

We are a vibrant community featuring many wonderful amenities for seniors to enjoy. In addition to three, chef-prepared meals a day and restaurant-style dining, we encourage residents to engage in on-site activities throughout our common areas. Our common areas include:

  • Library with a vast book selection
  • Fitness center
  • Theater with a large selection of films
  • Yoga studio and gym
  • Chef chat

Living Options...

Senior living options offered

  • Assisted Living
  • Memory Care

Parsons House Preston Hollow

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Parsons House Preston Hollow

9 out of 10
Review Score46 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
4.3
Meals & Dining
4.3
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Parsons House Preston Hollow with 9 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parsons House Preston Hollow has 46 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 9/25/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Parsons House Review

Overall, a very professional organization with good service and care. Downside; food, as usual, very bland. [name removed] hates the food and is disappointed in lack of responsiveness for anything out of the ordinary. I would recommend Parsons House Preston Hollow to others.

Marsha W

Memory Care

Family/friend

May 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I love this place.

Parsons House has a very sweet and light feeling to it. Other places we looked into felt heavier, a little depressing. The staff maintain a generally cheerful way of caring for the residents and I’ve felt nothing but trust and relief that my brother is there.

Brenda and Dan

Assisted Living

Family/friend

February 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truly a Place for our Mom

We have had a great experience with Parson House Preston Hollow in the care given to our Mother/Mother-in-law who has been a resident there for slightly over one year. Our priority has been the care and safety of our mother. The care staff is competent, caring and responsive and do what they can to make all feel like family. The leadership team communicates regularly with resident families through a Family Council, frequent email communication, and ad hoc one on one meetings. They listen and, if appropriate, they act. In addition to regularly scheduled activities for the residents, they host a monthly dinner or buffet for resident’s and families. It is an entertaining and fun opportunity to be with other resident families. Parsons House is a care focused facility with a family feel that has worked wonderfully well for our Mother. Special thanks to the Executive Director, Marketing Director and the entire Parsons House team.

Stan

Assisted Living

Family/friend

February 23, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I love this place!

I’ve had my loved one in Parsons House Preston Hollow for a year now, and things have only gotten better and better during his stay. I think that a great experience originates from the management, and Parsons House has a terrific executive director. She sets a tone and example of family, of kindness, and of quality that you can feel throughout the entire staff. Is any place perfect? No. But Parsons House really puts itself out there as a facility that is actively striving and succeeding at being the best it can possibly be. Through great management they are constantly working to improve, and to never to rest on their laurels. Staff is friendly, competent, loving, with kind and helpful attitudes. They truly care about the residents. And the size of Parsons House is perfect – it allows a flexibility that quickly solves problems without the red tape that can accompany larger facilities. I can’t imagine ever finding a better place to have my loved one, and I highly recommend Parsons House.

Anonymous

Assisted Living

Family/friend

May 26, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Our experience with Parsons House Preston Hollow

My loved one is a resident at Parsons House Preston Hollow. The social environment is positive and the staff is friendly and supportive, but they depend heavily on the Aides which can be short staffed. If a resident needs added attention or greater needs, it may be frustrating. They have regular social events that are nice for the residents. They invite family members and really make it special. The size and proximity of the activities and the dining area was a positive. A first floor apartment is a bonus. Communication and coordination of medical visits, medicine, and responsiveness was lacking. Very much driven by family. They use a 3rd party physician group and it's difficult to get timely answers with their message service, as well.

C G

Assisted Living

Family/friend

March 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Overall A Nice Place for Your Loved One

This has been a very positive experience for us and our loved one. I have recommend the community to others and will continue to do so. The staff is very friendly and available when we have questions. There is always something to participate in, if the residents would like to. My loved one had a medical condition last week and the staff were right on top of it responding to it, and to assist with getting it resolved quickly. The food is very good here.

anonymous

Memory Care

Toured community

February 22, 2023

5.0 out of 5 stars
Verified Review

Community Tour

I thought Parsons House was absolutely wonderful. They followed up with us after the tour and offered their assistance if they could ever be of help in any way. I was incredibly impressed. The only reason we decided not to go there was because it was just a tiny bit too small in terms of socialization for our loved one. But it was an unbelievably beautiful and well-maintained facility, and the people there were lovely and kind.

Shi S

Assisted Living

Toured community

November 14, 2022

1.0 out of 5 stars
Friendliness
1.0
Staff
1.0

ALERT- I WOULD NOT WASTE TIME

I thought it was nice, at first but when I got there to tour, it was very noticeable [name removed] is discriminating. In my opinion, I would not allow him in care of anyone there. I no longer support them. DO LOOK AT THE NEGATIVE REVIEWS AND SEE.

Anonymous

Assisted Living

Family/friend

September 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good Place to Be

We picked this facility because, it was smaller community, they offered more one on one care, and it was close to home. They are a little short staffed on the weekends, and sometimes with the nursing staff. They are attentive from management, on down to other staff.

Linda C

Assisted Living

Family/friend

December 28, 2021

5.0 out of 5 stars

My mother has been living at Parsons 3 months. I have only the very highest regard for the staff. My mom is always in good spirits . She is made to feel very much at home. Good nutritious meals are home cooked by the staff. With each residents persona diet in mind, We already see the changes in my mother.

Kate M

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

Wonderful home. . . You all take great care with my mom with so much patience!!

Jeanie F

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

We loved Parsons House! Daddy is very happy here and [name removed] works very hard to involve all the residents. Thanks for making his life such a beautiful experience.

Jeanette M

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

The staff is always super friendly and my aunt seems very happy and well cared for.

Gwen M

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

My sister has lived at Parsons for 5 years now and she is thriving! The love, patience, and help provided by everyone at Parsons is superior!! Highly recommend Parsons House Preston Hollow.

Donna S

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

The Parsons House and their staff are awesome! I know my mom is in very good hands. You all do a great job of taking care of my mom.

Amy L

Assisted Living

Family/friend

December 23, 2021

5.0 out of 5 stars

Much more homelike than most other senior communities. It's great that it looks and feels like a large boarding home rather than a hospital. Staff that I've interacted with are exceptionally caring and personable. My dad is doing much better here than I feel he would be doing in just about anywhere else. Thank you all.

anonymous

Assisted Living

Family/friend

December 22, 2021

5.0 out of 5 stars

Excellent food. Well served with great dessert. Fun staff with smiles for all participants!!!

Debbie J

Assisted Living

Resident/client

December 22, 2021

5.0 out of 5 stars

I like it! The staff and residents are great! I would recommend it to others.

Anonymous

Assisted Living

Family/friend

December 22, 2021

5.0 out of 5 stars

Excellent facility. People are super nice. Family oriented.

Anonymous

Assisted Living

Family/friend

December 22, 2021

5.0 out of 5 stars

Food was good, served hot, good portions. Atmosphere was wonderful. Staff was pleasant, kind, courteous and attentive.

Parsons House Preston Hollow

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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