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Pinnacle Groves

5272 West Northgate Road, Rogers, AR 72758

For more information about senior living options:
(866) 374-4058
8.7
Review score
16 reviews
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8.7
Review score
16 reviews
  • 5 star
    25%
  • 4 star
    56%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    13%
See all reviews
5.8
Review score
52 reviews
6 facilities
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Pinnacle Groves
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Pinnacle Groves
12 photos

DMW.

Resident/client

4.0 out of 5 stars

Review for Pinnacle Groves

Pinnacle Groves is a great community for independent living with a wide variety of activities. It takes some time to adjust to apartment living after many year in our home.

Read all reviews

Pinnacle Groves

Pinnacle Groves in Rogers, AR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Pinnacle Groves

8.7 out of 10
Review Score32 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.1
Meals & Dining
3.7
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Pinnacle Groves with 8.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Pinnacle Groves has 32 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 7/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

DMW.

Assisted Living

Resident/client

July 29, 2025

4.0 out of 5 stars
Verified Review

Review for Pinnacle Groves

Pinnacle Groves is a great community for independent living with a wide variety of activities. It takes some time to adjust to apartment living after many year in our home.

DMW.

Assisted Living

Resident/client

July 29, 2025

4.0 out of 5 stars
Verified Review

Review for Pinnacle Groves

Pinnacle Groves is a great community for independent living with a wide variety of activities. It takes some time to adjust to apartment living after many year in our home.

AB

Assisted Living

Family/friend

June 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Review for Pinnacle Groves

Modern amenities and good location. Large floor plans, nice flooring and appliances. Large showers and closets. Staff is quick to respond when there is a maintenance request. Various food options and quality ingredients.

AB

Assisted Living

Family/friend

June 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Review for Pinnacle Groves

Modern amenities and good location. Large floor plans, nice flooring and appliances. Large showers and closets. Staff is quick to respond when there is a maintenance request. Various food options and quality ingredients.

Anonymous

Independent Living

Family/friend

May 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Supportive staff

Facility was fairly new when my Mom moved in an experienced damage from freezing water pipes. This was slow to repair but once done - beautiful facility. Receptive to resident and family. Very supportive. Positive changes have been ongoing to improve Pinnacle Groves for their residents

Anonymous

Independent Living

Family/friend

May 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Supportive staff

Facility was fairly new when my Mom moved in an experienced damage from freezing water pipes. This was slow to repair but once done - beautiful facility. Receptive to resident and family. Very supportive. Positive changes have been ongoing to improve Pinnacle Groves for their residents

Anonymous

Assisted Living

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Highly recommended for memory care

Really nice and clean facility. Highly recommend for memory care for patients that are still mobile and able to feed themselves. Great activities to keep the residents engaged.

Anonymous

Assisted Living

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Highly recommended for memory care

Really nice and clean facility. Highly recommend for memory care for patients that are still mobile and able to feed themselves. Great activities to keep the residents engaged.

Anonymous

Independent Living

Resident/client

March 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall would recommend

I have a dog. On days when I am under-the-weather, the staff are eager to walk him for me. The staff learn our food preferences and suggest alternatives to the regular menu. They always have something I enjoy and their desserts are top-notch!

Anonymous

Independent Living

Resident/client

March 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall would recommend

I have a dog. On days when I am under-the-weather, the staff are eager to walk him for me. The staff learn our food preferences and suggest alternatives to the regular menu. They always have something I enjoy and their desserts are top-notch!

Anonymous

Assisted Living

Family/friend

March 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Review for Pinnacle Groves

My family member was in the memory care unit. She was wearing the same clothes for the whole week. We paid them almost [amount removed] a month and she was not being bathed or watched after. We started going to bathe her in Wednesdays and Saturdays. She fell 4 times in one week and was sent to the hospital twice. The last time she was admitted and from there went to another rehab facility that took good care of her. When I talked to the nurse who cared for her the night of her last fall I found out that he was the only person on shift that night. He came on shift, found out he had no help and immediately handed over the keys that the nurse uses for medication administration and told them he would only play an aid role so that he didn't put his license at risk. I have hesitated giving a review online because I am not that kind of person but I'm comfortable telling you so that no other family members will be steered that way and have to go through what we went through.

Anonymous

Assisted Living

Family/friend

March 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Review for Pinnacle Groves

My family member was in the memory care unit. She was wearing the same clothes for the whole week. We paid them almost [amount removed] a month and she was not being bathed or watched after. We started going to bathe her in Wednesdays and Saturdays. She fell 4 times in one week and was sent to the hospital twice. The last time she was admitted and from there went to another rehab facility that took good care of her. When I talked to the nurse who cared for her the night of her last fall I found out that he was the only person on shift that night. He came on shift, found out he had no help and immediately handed over the keys that the nurse uses for medication administration and told them he would only play an aid role so that he didn't put his license at risk. I have hesitated giving a review online because I am not that kind of person but I'm comfortable telling you so that no other family members will be steered that way and have to go through what we went through.

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Pinnacle Groves

I've been pleased overall. They had a lot of damage over the winter and many of the amenities were unavailable. No price cut was given and it took a long time to get things back on track! Some of the help is not always patient which is unkind-especially for what they charge!

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Pinnacle Groves

I've been pleased overall. They had a lot of damage over the winter and many of the amenities were unavailable. No price cut was given and it took a long time to get things back on track! Some of the help is not always patient which is unkind-especially for what they charge!

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our families' experience

The staff, programming, and care have improved since my step-mom has lived there. It seems more like a community now. Also more dependability if services. PT is excellent! Based on the experience we have had, I would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our families' experience

The staff, programming, and care have improved since my step-mom has lived there. It seems more like a community now. Also more dependability if services. PT is excellent! Based on the experience we have had, I would recommend this community to other families.

Erin

Assisted Living

Family/friend

September 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
1.0

Review for Pinnacle Groves

The coffee shop, store, and other amenities are still not open. Several areas are still under construction after a year

Erin

Assisted Living

Family/friend

September 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
1.0

Review for Pinnacle Groves

The coffee shop, store, and other amenities are still not open. Several areas are still under construction after a year

Anonymous

Memory Care

Family/friend

May 16, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Would not recommend

Overall experience - negative. Minimal staff. Our family member fell 4 times in 4 days. The last fall she evidently spent hours in the floor proven by no edema in lower extremities. Prior to her fall she was swollen from knees down and unable to wear even house shoes. The nurse on duty that night told me he was the only one to show up to work the unit and had no idea how long she was in the floor. I arrived to ER 30 minutes after her arrival and she had zero swelling. I did see her the even before this fall and she was swollen. Cleanliness - kitchenette sink was never cleaned. Friendliness - what staff that was there was approachable. Quality of care - See above. She wore the same clothes for a week. We took to going to bathe her in Wednesday and once on the weekend. Meals and dining - She always wanted oatmeal and they saw that she got what she wanted. Activities - Dawn was awesome at keeping resident busy and entertained. Value and cost - I know it is expensive to provide full time care but I expect better care than what she received.

Anonymous

Memory Care

Family/friend

May 16, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Would not recommend

Overall experience - negative. Minimal staff. Our family member fell 4 times in 4 days. The last fall she evidently spent hours in the floor proven by no edema in lower extremities. Prior to her fall she was swollen from knees down and unable to wear even house shoes. The nurse on duty that night told me he was the only one to show up to work the unit and had no idea how long she was in the floor. I arrived to ER 30 minutes after her arrival and she had zero swelling. I did see her the even before this fall and she was swollen. Cleanliness - kitchenette sink was never cleaned. Friendliness - what staff that was there was approachable. Quality of care - See above. She wore the same clothes for a week. We took to going to bathe her in Wednesday and once on the weekend. Meals and dining - She always wanted oatmeal and they saw that she got what she wanted. Activities - Dawn was awesome at keeping resident busy and entertained. Value and cost - I know it is expensive to provide full time care but I expect better care than what she received.

Pinnacle Groves

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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