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Plymouth Village

900 Salem Dr, Redlands, CA 92373

For more information about senior living options:
(866) 374-4058
5 reviews
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4.8
Review score
166 reviews
21 facilities
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Plymouth Village
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Plymouth Village in google map

Daughter of a Past Resident

Family/friend

4.0 out of 5 stars

Lovely Campus, Skilled Nursing Was Not Great

My dad was there for rehab for a while. It's a really lovely campus. Probably, for people who are more independent, it's good place. In the rehab, which was the full nursing care, it was not great. If you pushed your call button it would take forever for someone to come. Generally, we would take care of stuff long before staff showed up. For the other care levels it's probably lovely. The food there was not great. Again, they have different dining facility so the one he was in was not good but I can't speak to all of them. We toured the other parts of it because my dad's wife was looking for a place for them to settle in after he got out of rehab. We could see that all the different levels of care had their different dining facilities. In the skilled care you got what they put in front of you.

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Plymouth Village

Plymouth Village in Redlands, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Plymouth Village

Overall Experience
3.2
Cleanliness
3.6
Friendliness
3.8
Care Services
2.2
Activities
2.7
Value for Cost
3.0

A Place for Mom has scored Plymouth Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Plymouth Village has 5 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 7/25/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lupe Cabral

Memory Care

July 25, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.5
Activities
3.0

Home Too Soon

I believe I brought my father home WAY TOO SOON. Unfortunately, as soon as he felt he was independent of his oxygen, he wanted to go home! MAIN REASON: They take forever to come when you ring the bell for help. "They let me sit in my own pee". "One (evening) a girl even put TWO diapers on me and told me to just pee in the diaper, cuz i was too big for her to move, and that she would change me in the morning ." She never did. Most of the staff are nice and helpful; however, there are a few that try to do their very least. Either that or they need a lesson in prioritizing. My father has fallen twice since I got him home in less than 24 hours. YOU TELL ME WAS HE READY TO COME HOME?!

Debbie Robinson

Memory Care

Family/friend

July 9, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

No Morals, No Thought, No Care

Plymouth Village's rehab center was horrible for my mother. They did not even begin to rehab her, and rather than take the time to monitor & modify her meds so she could be successful, they simply discharged her. When I refused to sign paperwork stating Mom was being "appropriately discharged" they called APS (Adult Protective Services) and filed a report. My 2 siblings and I had been at the facility non-stop trying to aid in Mom's care. We are educated, articulate, & caring individuals who worked to advocate for our mom. But the administrator there was angry, so she behaved without ethics, kindness, or careful contemplation. Plymouth Village, you should be ashamed! The APS social worker who visited us at Mom's home was so impressed with our care for her and was appalled by Plymouth Village's actions which clearly reflect broken facility administration and tragically immoral behavior. Time to re-evaluate your mission, staffing, and care, Plymouth Village. To inflict such pain & grief on an individual and family flies in direct opposition to everything you SAY you believe.

Loved one

Memory Care

Toured community

February 18, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice looking

We toured this location when we were looking into care options for my loved one. This is a very nice looking community, it was clean, and the employees all seemed very friendly. However it was also very expensive and far above the budget we were working with.

Daughter-in-Law

Memory Care

Toured community

October 9, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0

Wonderful Place

This one is run by the Baptist Church. It's a wonderful place but it's quite a lot of money compared to other places. Their care center was phenomenal but my mother-in-law was not ready to go to assisted living yet.

Daughter of a Past Resident

Memory Care

Family/friend

October 9, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0

Lovely Campus, Skilled Nursing Was Not Great

My dad was there for rehab for a while. It's a really lovely campus. Probably, for people who are more independent, it's good place. In the rehab, which was the full nursing care, it was not great. If you pushed your call button it would take forever for someone to come. Generally, we would take care of stuff long before staff showed up. For the other care levels it's probably lovely. The food there was not great. Again, they have different dining facility so the one he was in was not good but I can't speak to all of them. We toured the other parts of it because my dad's wife was looking for a place for them to settle in after he got out of rehab. We could see that all the different levels of care had their different dining facilities. In the skilled care you got what they put in front of you.

Plymouth Village

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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