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Poet's Walk San Antonio

5438 Presidio Pkwy, San Antonio, TX 78249

For pricing & availability:
(866) 374-4058
9.0
Review score
43 reviews
Add review
9.0
Review score
43 reviews
  • 5 star
    53%
  • 4 star
    23%
  • 3 star
    7%
  • 2 star
    5%
  • 1 star
    12%
See all reviews
8.1
Review score
2045 reviews
55 facilities
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Poet's Walk San Antonio
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Poet's Walk San Antonio community entrance
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street view of Poet's Walk San Antonio

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Happy with Poet's Walk

I'm happy with Poets Walk but my husband is in hospice so he gets more personal attention. Otherwise he would not. But the staff is friendly, and knowledgeable. I like that we have frequent meetings for caregivers.

Read all reviews

Poet's Walk San Antonio

For memory care in San Antonio, Texas, discover the difference of a specialized setting at Poet’s Walk San Antonio. This community focuses exclusively on caring for seniors with Alzheimer’s and other forms of dementia using a holistic approach and innovative programming. It’s easily accessible to visiting family and friends just off Interstate 10 and the Charles William Anderson Loop.

Poet’s Walk San Antonio uses the Along the Journey holistic approach to build strong relationships through individualized care and family participation. Additionally, specially trained caregivers in the Life Experience department create activities to engage residents at their cognitive and physical ability level.

Some of the amenities and services at Poet’s Walk San Antonio include:

  • 24-hour nursing staff
  • Medication assistance and administration
  • On-site therapies
  • Dining following National Alzheimer’s Association guidelines
  • Beauty and barber
  • Aviary and pet therapy
  • Housekeeping and laundry
  • Family support groups

Plus, residents of Poet’s Walk San Antonio can enjoy the outdoors by visiting two inner courtyards and an outdoor courtyard. Meanwhile, private apartments with individual bathrooms and personal heating and cooling enable them to find privacy.

State Classification

Poet’s Walk San Antonio is a Type B assisted living facility. In the state of Texas, these terms are defined as follows:

Assisted Living Facility

A facility that provides personal care services and administration of medication...

Senior living options offered

  • Memory Care

Poet's Walk San Antonio

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Poet's Walk San Antonio

9 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
4.6
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored Poet's Walk San Antonio with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Poet's Walk San Antonio has 43 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 10/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 10, 2025

4.0 out of 5 stars
Verified Review

Happy with Poet's Walk

I'm happy with Poets Walk but my husband is in hospice so he gets more personal attention. Otherwise he would not. But the staff is friendly, and knowledgeable. I like that we have frequent meetings for caregivers.

Anonymous

Memory Care

Family/friend

September 8, 2025

4.0 out of 5 stars
Verified Review

Great staff but more Needed

The resident is on their own a lot. Everyone working there is very nice!! Love them but I think they are understaffed.

Anonymous

Memory Care

Family/friend

July 23, 2025

4.0 out of 5 stars
Verified Review

This was a difficult time in our lives.

Good because memory only facility. Others don't function as well because they have assisted living also. I would. Manager not usually around and didn't seem active. Absolute opposite from [community removed] where manager was very active and involved.

Misty K

Memory Care

Toured community

July 10, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Awful Experience

I was not impressed at all. The building was filthy, residents were unkept, courtyards are not appealing, and the dining rooms are nasty! I spoke with another family member while there and they said the food needs more nutritional value which is so important for those with dementia. They sit the residents in front of empty tables or the TV. This was my second time visiting this year and everyone I met isn’t there anymore. I really liked the sales girl I spoke to and when I called her she said she parted ways with the building after 5 years there. I cannot see my mom living there and being cared for.

Edith Ramos

Memory Care

Family/friend

April 29, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
2.0
Activities
1.0

Poet’s Walk San Antonio

Overall experience was not pleasant. Furniture is stained and did not meet any managers. Another family member mentioned a high level of turnover with management. The people I spoke to a few months back are no longer there.

Anonymous

Memory Care

Family/friend

March 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dependable Home Away From Home

Newer on-site leaders are very engaged and are working to make operations even better. Caregivers are kind and always helpful. Room sizes are large and house what the residents need. They work to keep residents out of their rooms most times anyhow for safety and to keep them involved with the community. They have an activities coordinator and they work with families to best know what the residents like to do.

Doug M

Memory Care

Family/friend

January 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Very good facility

After having personal experience with different family members being in facilities, I rate Poets Walk above the others. All staff members are very friendly, accommodating and professional.

Anonymous

Memory Care

Family/friend

December 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great loving community!

My wife had a great 3 week respite stay. The team was very caring. I had great peace of mind knowing she was in good hands! I would recommend.

Anonymous

Memory Care

Family/friend

June 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Facility

The people who work at Poets Walk seem to genuinely care about the wellbeing of the patients. I knew that my Dad was in good hands. They alerted me promptly about anything I needed to know, anything my father needed, etc. Yes, based on the experience we have had so far, I would definitely recommend them to other families.

KJV

Memory Care

Family/friend

June 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The comfortable and correct choice for your family member.

The set up of the front desk made it easy to visit when I wanted. Other facilities I visited it was hard to come and go. Poets walk was secure. Room size was a very nice size. Had room for bed, tv dresser and chair with room to move. Light in room was very good also. Bathroom was set up well and large. The little hall in room gave privacy from open door

Anonymous

Memory Care

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly Recommended

All aspects of the facility and staff is much better than other facilities that I have visited. Staff is very friendly and helpful in all aspects. I would highly recommend the facility.

AS

Memory Care

Family/friend

November 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Poet's Walk San Antonio

I would tell a friend that the staff is what I'm impressed with. Very attentive and interacts with the residents. We picked this community because of the staff. I would recommend to others.

Anonymous

Memory Care

Family/friend

August 31, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I would not wish our experience on anyone looking for a place for their loved one.

We had a terrible experience with the administration. They were bathing my fathers in cold water. There was no hot water in his room for many days. We had a hard time with communication and many verbal promises at signing turned out to be just puffing. When dad's health went to the worst and had to be hospitalized the facility would not accept him back for hospice care. I have a lot more to say on this more than texting will allow. Maybe things have changed since Oct 2021. It all looked good when we signed up. But as I said. Once we were in promises were not for-filled.

Anonymous

Memory Care

Toured community

July 24, 2023

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Poet's Walk San Antonio and we found the tour experience to be great as well as what we saw of the community

KV

Memory Care

Family/friend

June 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Poets Walk is a bestseller for many chapters of life

They were attentive and encouraged him to be social but allowed him some alone time also. Nurses were great keeping us informed about meds and any concerns. It was so friendly and easy to visit dad in Poets Walk. When dad came home to be with us his last days they called to check in on him. We feel he was well taken care of.

Anonymous

Memory Care

Toured community

June 14, 2023

5.0 out of 5 stars
Verified Review

Tour of Poet's Walk

We took a tour of Poet's Walk San Antonio when searching for a Memory Care facility for our loved one. This facility and our tour were great. Our tour guide was very good. The cleanliness of the facility was great. The atmosphere and friendliness were also great.

Anonymous

Memory Care

Family/friend

March 22, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Nice Community

They are pretty good with the care services, but they are sometimes short staffed. The food is good. They have plenty of activities. It's a very nice community. They have sufficient nursing staff. I would recommend them as a place to try.

David S

Memory Care

Family/friend

February 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Pleasant facility- Caring staff

The facility has a pleasant atmosphere. The staff seem to genuinely care about the residents and go out of their way to be helpful. I would absolutely recommend Poet's Walk San Antonio!

David S

Memory Care

Family/friend

February 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I give Poets Walk a 5 for all the categories above. My Dad was on his deathbed and probably had a few months left. He was not eating and lost about 25 lbs over a 5-6 month period. He was so weak he couldn't walk and would slump down when sitting. He's been at PW for about 4 months. He's gained about 12-13 lbs, walks all over the place, and is very active at PW. He's on a schedule and everyone at PW knows him and treats him like family. Great place.

Margaret Z

Memory Care

Toured community

December 6, 2022

4.0 out of 5 stars
Verified Review

Bright and Clean

When I toured Poet's Walk San Antonino I was greeted with friendly staff, from reception to workers inside and outside, are very friendly and polite. Everyone talks to guests and residents. Poet's walk was bright and clean, with very happy residents. Another loved one was at Poet's Walk a while ago and he was so very well taken care of . My loved did pass away, but during his stay at Poet's he was well cared for.

Poet's Walk San Antonio

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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